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Zerorez of Denver, Inc.

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

We clean all living surfaces in homes and businesses - i.e. carpet, tile/grout, upholstery, pet issues etc. We have 25 employees and do not use sub-contractors to clean. All techs are trained and the company is IICRC Certified and Platinum rated with the CRI. All techs and assistants are background checked and drug tested on a regular basis. Additional DBAs - Zerorez, Zerorez of Denver. Award winning.

Business highlights

22 years of trusted experience

Services we offer

Cleaning of carpet, tile, grout, upholstery, fine area rugs, granite/hard surfaces, mattress & pet decontamination, carpet stretching & repairs.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7250 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
14%
3
5%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 250 reviews

DeAnn A.
01/2015
5.0
carpet cleaners
  + -1 more
They showed up on time. They did a good job. They got out of here quickly too. They were really careful with the wood stair banisters. They put little orange cones and a barrier. I got a great deal and it was about $109 for 3 rooms. The carpet looks great and it has not gathered up the dirt since then either. I even told my friends about them.
Description of Work: They were great. I had them do some heavily soiled traffic areas in our bedrooms. As well as our TV area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Zerorez of Denver, Inc.
Hi (member name removed), thank you for the great comments and the great rating! Your comments and opinions mean a great deal to us. Thank you for choosing Zerorez and thank you so much for referring us to your friends!

Susan V.
01/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
areas and make suggestions if they see something that needs attention, but they are never insistent about selling a service, which I really appreciate. They recommended a carpet repair person for a particular area. I will definitely call them back and I have recommended them to my friends.
Description of Work: I have had them out to the house at least on 3 different occasions, the last was during the Spring of 2014. I have had the entire house carpets cleaned and protection put down. I also had them come out to clean my Air Ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Zerorez of Denver, Inc.
(member name removed), thank you for your great review. Our customers' opinions mean a great deal. We appreciate your business!

Roberta W.
01/2015
5.0
carpet cleaners
  + -1 more
I appreciate that they don’t use any harsh chemicals. It doesn’t attract dirt either. I have used them before. When they get the carpet clean, it stays clean. They come on time, they do a good job and I don’t ever have to call them back to re-due the carpets. Their price is also better than other companies that I have used.
Description of Work: They have done carpet cleaning for me and it turned out very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Zerorez of Denver, Inc.
[member name removed] thank you for taking the time to review Zerorez. We appreciate the great rating and for calling us to clean for you!

Cedric T.
01/2015
5.0
carpet cleaners
  + -1 more
We used them for the first time about 3-4 months ago. They came when they said they would come and they did the cleaning pretty fast.
Description of Work: They have cleaned our carpets and we have been satisfied.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Zerorez of Denver, Inc.
(member name removed), Thank you for the great review. I'm glad we were able to take care of your cleaning with an "A" rating! Thanks for using Zerorez!

Donna F.
01/2015
5.0
carpet cleaners
  + -1 more
I have a huge big chest that sits in my living room. They were able to move that so they could clean under it. Then they put little sponges under the corners of my furniture, so that it would not ruin what they cleaned or ruin the raw wooden furniture. I love them and I recommend them to so many people. Their prices were pretty good too. They are always on time and they answer all of the questions that I have. They even get me information that they have and they are knowledgeable. I have light carpets and they are able to get any marks and everything out for them.
Description of Work: I have used this company a couple of times. They have done a very good job. I have little grandchildren that I babysit for and I have a dog too. The little ones and my dog do have any allergy problems with their cleaning chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Zerorez of Denver, Inc.
Thank you for your review. We appreciate your comments and thank you for calling us to clean for you!

Don D.
01/2015
5.0
carpet cleaners
  + -1 more
Their carpet cleaning turned out great. They did not leave any mess behind. I am thinking about using them again for carpeting cleaning.
Description of Work: I had them clean some carpets. They had a deal going on for 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Zerorez of Denver, Inc.
[members name], thank you for the review. And thank you for allowing us into your home!

Ron D.
01/2015
5.0
carpet cleaners
  + -1 more
It is a chemical that was dry and they did a good job.They could not have done anything better.
Description of Work: They were good and we used them a few years ago. They cleaned the carpets for my really big house. It was about 5 big rooms and the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

James N.
01/2015
4.0
carpet cleaners
  + -1 more
They did okay and they did a fine job. The employee who came over was on time. He was in tune with what he was doing. He was here for a couple of hours.
Description of Work: They cleaned 3 rooms of carpet for me about a week or so ago.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Nancy R.
01/2015
5.0
carpet cleaners
  + -1 more
They were very polite and accommodating. They did what we asked them to do. There were stains and they were able to get those up for us as well.
Description of Work: I used them a while ago while we were doing construction. They cleaned our carpets about 3 years ago.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jared H.
01/2015
1.0
carpet cleaners
  + -1 more
It stated off terrible. They did not show up on their scheduled first appointment, the second time they showed up late and then he was trying to up-sell me on everything. He wanted me to use this stain product. It was high pressure and I kept saying no. The guy came in and he was so rude. I had to ask them to leave before they even started. I would not recommend them to anyone. I even called the owner to tell him my experience and it was like he did not even care.
Description of Work: We used them at our other home several years ago. We called them again to have them clean the carpets.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


DEBORAH D.
01/2015
4.0
carpet cleaners
  + -1 more
They did a good job. They brought their own equipment. Their pricing was excellent. I will call them again. They do a quick cleaning service.
Description of Work: I used them last year to just clean my carpets. They did 3 rooms of carpet cleaning. They did my master bedroom, hallway and stairs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Zerorez of Denver, Inc.
Thank you for your great review. You gave us a "B" rating, please let us know what we missed or could do better. Thank you for using Zerorez to clean your home.

Don P.
01/2015
2.0
carpet cleaners
  + -1 more
I didn’t think they did a very good job. The carpet was not very clean and 2 days later it was dirty again.They were punctual and professional though.
Description of Work: They did work for us about a year and a half ago. They cleaned one room of carpet for me.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$120

Response from Zerorez of Denver, Inc.
[member name removed], thank you for your comments and concerns. We always want our customers to be 100% satisfied. We guarantee our work, if you are not completely satisfied following a cleaning, we are always more than happy to come back out and fix the issue.

Gayle D.
01/2015
5.0
carpet cleaners
  + -1 more
They were professional. They were in and out. They did not mess around.
Description of Work: I used them a long time ago to clean the carpets back in 2011-2012. They were able to clean the whole main floor for me, it was about 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward N.
01/2015
5.0
carpet cleaners
  + -1 more
They have a patented water processor that is different than other company’s.
Description of Work: They are excellent. They have cleaned my carpets several times. They have been to get out red wine stains for us as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ketan J.
01/2015
4.0
carpet cleaners, ceramic tile
  + 0 more
I thought they did a good job. It took him a couple of hours. The guy who came out was a nice guy and was a hard worker. He did push for a tip though and I didn’t know if I was supposed to tip for that type of service. I wished I would have known if this was something I was suppose to tip on. He was on time for the job.
Description of Work: I used them quite a while ago. They cleaned my carpets. I also had them clean some grout to in my bathroom shower

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Zerorez of Denver, Inc.
[Member Name Removed], thank you so much for your review and comments. I'm sorry that we were not able to achieve an "A" rating in every category. We do not require our technicians to be tipped. Nor do we promote our employees pushing for tips. I am sincerely sorry that this took place.

Denney R.
01/2015
5.0
carpet cleaners
  + -1 more
I was happy with the way they cleaned the carpets. They were very professional. They were also courteous. I remember that their quote was lower than another company's quote that I got too.
Description of Work: They did work for us a few years ago for cleaning the carpets. They are now coming tomorrow to clean the carpets again.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley H.
01/2015
4.0
carpet cleaners
  + -1 more
They were prompt and they did a good job. They had a good price too and that is why we went with them.
Description of Work: They cleaned our carpets a few years ago, before I had hardwood installed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

David C.
01/2015
5.0
carpet cleaners
  + -1 more
They are reasonably priced. One they miscounted a room, they over billed us, but they corrected that once we brought that to their attention.
Description of Work: I have had no issues or problems with them. They did a schedule routine carpet cleaning for us. We had them do extra parts of the house too, beyond the deal offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tori P.
01/2015
5.0
carpet cleaners
  + -1 more
They did an excellent job. The process seems to work really well. They are courteous and are professional.
Description of Work: They came out before the holidays. They did 3 rooms of carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

LARRY K.
01/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They get the carpets cleaned. They are very professional and on time. Their employees are very helpful. Their pricing is good too. We also had an area rug cleaned for us too, it was an 8x12. They took it out of our home and brought it to us within a week.
Description of Work: We have used them 2-3 times. We use them for carpet cleaning. The last time we used them a little over a year ago. They did carpet cleaning in mainly our bedrooms, hallways and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gary & Gladys L.
01/2015
5.0
carpet cleaners
  + -1 more
The carpet looked newer and much cleaner. The fellow (Dennis) that cleaned was punctual and was done in a fairly short time. He put the furniture back where they were to be placed after cleaning and put them on styrofoam blocks. He was pleasant to have in our home.
Description of Work: He cleaned three bedrooms and the hallway. I plan to have him do the rest of the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

DREW K.
12/2014
5.0
carpet cleaners
  + -1 more
Seth showed up on time. He explained what he was going to do and got to work right away. He provided me with some useful tips on carpet care. I appreciated his professionalism and expertise.
Description of Work: Cleaned the carpet in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Lynne R.
11/2014
5.0
carpet cleaners
  + -1 more
Rolando was punctual, very professional and had some very good tips for spot cleaning the carpets with water and white vinegar, as opposed to using store bought products which can and did in several areas, strip the color a bit. The carpets look great; they are about 20 years old and we were hoping to replace them but did not, and now are very happy with the cleaning and it will get us through the holidays and into the New Year to figure out then what to do. I would highly recommend them, and use them again in the future.
Description of Work: Rolando arrived on time and cleaned several areas with carpet, both up and downstairs. Spot cleaned where it needed it. Very thorough job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Carol F.
10/2014
5.0
carpet cleaners
  + -1 more
My technician was Ryan, and he showed up on time and was very knowledgeable about the solutions used and the process. He recommended a deep cleaning on problem spots my daughter's dog made, but I wasn't able to accommodate his recommendation due to the cost ($50/sq ft). Instead I chose to do a topical cleaning in these areas, on which he used a spray of several different enzymes to break up anything clinging to the actual carpet fibers. Everything came out great. My carpet doesn't appear to be too old, but the quality is low to mid-grade, so the degree to which he was able to restore it was amazing. It now looks like it did when I bought the place three years ago. I love that there's no residue remaining to attract more dirt. Kudos to Zerorez for their green process that produced amazing results. I would definitely use them in the future.
Description of Work: Cleaned the carpet in my condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Merritt R.
08/2014
3.0
carpet cleaners
  + -1 more
They were fine. They were a little rough on the walls and the banister. I had to point out that they needed to protect the walls and the furniture.
Description of Work: We used Zerorez of Denver.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0

$500

Contact information

2635 S Santa Fe Dr Unit 3A, Denver, CO 80223

http://www.zerorezdenver.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 AM
Tuesday:
8:00 AM - 7:00 AM
Wednesday:
8:00 AM - 7:00 AM
Thursday:
8:00 AM - 7:00 AM
Friday:
8:00 AM - 7:00 AM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Ceramic Tile,
Auto Glass,
House Cleaning,
Mattresses,
Water & Smoke Damage

FAQ

Zerorez of Denver, Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 AM

Tuesday: 8:00 AM - 7:00 AM

Wednesday: 8:00 AM - 7:00 AM

Thursday: 8:00 AM - 7:00 AM

Friday: 8:00 AM - 7:00 AM

Saturday: 8:00 AM - 5:00 PM

Zerorez of Denver, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Zerorez of Denver, Inc. offers free project estimates.
Yes, Zerorez of Denver, Inc. offers eco-friendly accreditations.
No, Zerorez of Denver, Inc. does not offer a senior discount.
No, Zerorez of Denver, Inc. does not offer emergency services.
Yes, Zerorez of Denver, Inc. offers warranties.
Zerorez of Denver, Inc. offers the following services: Cleaning of carpet, tile, grout, upholstery, fine area rugs, granite/hard surfaces, mattress & pet decontamination, carpet stretching & repairs.
Ask for Details

Contact information

2635 S Santa Fe Dr Unit 3A, Denver, CO 80223

http://www.zerorezdenver.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 AM
Tuesday:
8:00 AM - 7:00 AM
Wednesday:
8:00 AM - 7:00 AM
Thursday:
8:00 AM - 7:00 AM
Friday:
8:00 AM - 7:00 AM
Saturday:
8:00 AM - 5:00 PM