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Zerorez of Denver, Inc.

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

We clean all living surfaces in homes and businesses - i.e. carpet, tile/grout, upholstery, pet issues etc. We have 25 employees and do not use sub-contractors to clean. All techs are trained and the company is IICRC Certified and Platinum rated with the CRI. All techs and assistants are background checked and drug tested on a regular basis. Additional DBAs - Zerorez, Zerorez of Denver. Award winning.

Business highlights

21 years of trusted experience

Services we offer

Cleaning of carpet, tile, grout, upholstery, fine area rugs, granite/hard surfaces, mattress & pet decontamination, carpet stretching & repairs.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7250 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
14%
3
5%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 250 reviews

Lois H.
03/2017
5.0
carpet cleaners
  + -1 more
It worked out well. They didn't charge more than the deal's price. They didn't leave any spots.
Description of Work: I purchased a "Big Deal" for Zerorez Of Denver Inc. It was for 3 rooms of carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert H.
02/2017
5.0
carpet cleaners
  + -1 more
It went just fine. Recommended cleaning was done.
Description of Work: I needed to have bedroom and hallway carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Denise A.
02/2017
5.0
floor cleaning
  + -1 more
It was wonderful. I will be using them again. I have a dog so they deep cleaned it for stains.
Description of Work: They came to my home did carpet cleaning in 3 different rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rachel N.
12/2016
4.0
carpet cleaners, ceramic tile
  + 0 more
Slightly disappointed that the carpets felt a little crunchy after they'd dried and comparing the shower tile cleaning with a friend who had it done by another vendor, it could have been a little better. Also, when comparing to other companies, I thought the shower clean would be the whole shower (some companies actually will clean the glass too) but when the tech arrived on site, he said he would only be able to clean the grout. Prompt response, punctual, Small note: Slightly pushy sales tactics that I didn't like; I never actually submitted the appointment form online, I started it, but didn't complete and submit because I had some questions to discuss with spouse, however their online system must collect the personal data anyway because I got a phone call within 24 hours. The main reason I wouldn't hire again is I'd rather support a small business in the future. I gave the bigger business a chance due to radio promotions.
Description of Work: 12 carpeted stairs, one carpeted room, and one shower stall cleaned

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Eduardo M.
11/2016
5.0
carpet cleaners
  + -1 more
They did a good job. They went up and beyond.
Description of Work: They cleaned the carpet for three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

William E.
11/2016
5.0
carpet cleaners
  + -1 more
Punctual, fast service. Looks great
Description of Work: Clean bedroom, hallway, and walk-in closet carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Joyce B.
11/2016
5.0
carpet cleaners
  + -1 more
We really like them, we've used them every time for cleaning our carpet and our tiles. I think they're very good cause we've had them every time we've needed someone, I'd say they've done a good job A. And their people are professional and what I like about is it's environmentally safe so things don't sud up and it's one reason we took them. Environmentally friendly maybe is the word I don't know.
Description of Work: I use Zerorez Of Denver Inc for carpet cleaning services. We've had them clean our carpet, we've also had them seal our tile.
Rating CategoryRating out of 5
Yes, I recommend this pro
$119

Juanita H.
11/2016
5.0
carpet cleaners
  + -1 more
Fine, we were very much impressed with the service. We had our rugs cleaned by Zerorez last year but they didn't do a good job. This year was different, they were great.
Description of Work: 2 rooms, stairs, & hallway'

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Pat J.
11/2016
5.0
carpet cleaners
  + -1 more
They did a good job. They were clear on what they could clean or not.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Troy J.
10/2016
5.0
carpet cleaners
  + -1 more
Fast and efficient, prompt and courteous personnel. Would definitely use again.
Description of Work: Whole-home carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trang S.
10/2016
5.0
carpet cleaners
  + -1 more
After they were done, the carpet felt brand new. It dried quickly and there as no smell at all. We were accidentally overcharged but that was understandable. I wasn't here for the cleaning and my husband didn't know I had purchased the Angie's list deal so we were overcharged by 99. I called their customer service and it was refunded within a week.
Description of Work: We had to get the whole house's carpet cleaned. 4 bedrooms, a hallway and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

YuWen L.
10/2016
5.0
carpet cleaners
  + -1 more
The results is good. The service agent was nice and easy to work with. Be aware that the $99 is for basic cleaning on. Anything on top of that, including the pets stain removal, needs extra charge.
Description of Work: Carpet cleaning with pets stain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jo H.
09/2016
4.0
carpet cleaners
  + -1 more
It was hard to provide the information and get a reasonable estimate through the online service. Once the man came to work and went over the areas the price doubled. I understood some of it but found some of the extras (like pet cleanup) to be pricey. Don't be fooled by their initial offer. It felt like a bait and switch. HOWEVER - I am extremely happy with the results. My carpet feels so much cleaner than when I've used another service (who shall remain nameless) and doesn't seem to have that residue. I will likely use Zerorez again keeping in mind the actual cost.
Description of Work: Cleaning of several rooms and two sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sharon A.
09/2016
5.0
carpet cleaners
  + -1 more
He was the best technician they have sent out to me. Thorough, careful with my house, wore shoe covers, etc.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Evan L.
09/2016
1.0
carpet cleaners
  + -1 more
Zerorez NEVER contacted us to set the appointment. Do not use these people
Description of Work: Zerorez was to have cleaned the carpets in 4 rooms.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Mary or Ati S.
09/2016
5.0
carpet cleaners
  + -1 more
It went absolutely FANTASTIC! Quick service, attentive technician who was also very polite and loved the fact that it really is quick drying! Will use this company again!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

John E.
09/2016
3.0
carpet cleaners
  + -1 more
Increasing frustrating to work with ZeroRez. They do good work, but we never know what they're ultimately going to charge each time they come out, and it's always an upsell situation. They're pricing model leaves a lot to be desired from a consistency standpoint. My wife called to try and straighten things out and two "managers" gave her a hard time - kept her speaker when she asked not to be, and cut her off on a regular basis. Join us in the 20th centruy, perhaps and get an app for you crews with which they can enter square footages of the house, room by room. Then it only has to be done once. Everytime you come back, you and I both know exactly what each room will cost. Intergrate this will your billing system and your home free. Send me an email and pay with a card while the tech is still on site, nice and clean.
Description of Work: We needed our living room carpet, stairs, area rug and one small bedroom's carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$181

Brooke S.
08/2016
5.0
carpet cleaners
  + -1 more
Great! Our technician was punctual and professional and was able to get stains out that he didn't think would be able to be cleaned. It was a little more expensive then we hoped to pay but overall, very good!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Annie E.
08/2016
5.0
carpet cleaners
  + -1 more
Zerorez did a great job and our technician was very polite and friendly. The work was completed quickly and to our satisfaction. We would highly recommend them.
Description of Work: one room carpet and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joseph K.
08/2016
5.0
carpet cleaners
  + -1 more
I am very satisfied with the results. The technician was helpful, professional and diligent in providing the service. Carpets had pet damage and turned out great. The sofas were stained by grandkids and the look almost new.
Description of Work: 2 floors carpet cleaning and 2 sofas cleaned.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Gerald J.
08/2016
5.0
carpet cleaners
  + -1 more
They did an excellent job. They were great. It was a very competent individual, they went over and above and they did a very good job. Their technique -- they used a minimal amount of water -- consequently the carpeting dried much faster than other people we've used. I was real happy with them. The price was very competitive. They met my expectations and did a little more than I even contracted for and did not charge me extra.
Description of Work: I used Zerorez recently to do my carpeting. We had a water line freeze over the winter and when we got done doing all that cleanup from getting that repaired there were two rooms that in the house that I had to get the carpet cleaned afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

James H.
08/2016
5.0
carpet cleaners
  + -1 more
We've used Zerorez before and as before all went well. There is a fair amount of add-on "options" (read upselling). They were presented with justifications, but if you don't like this approach be ready to say no thank you a few times. One issue that bothered me both times is the option of cleaning our couch was as much as all of the carpets combined. Apparently, this is a more involved process, but $350 for the couch seemed excessive
Description of Work: We had several rooms that needed carpet cleaning, including stairs and landing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jim H.
08/2016
4.0
carpet cleaners, upholstery cleaning
  + 0 more
The carpet cleaning was done well and I felt priced well. They then sold their upholstery cleaning services to my spouse, she felt pressured and said yes. Afterwards, she showed me the invoice and I felt that the price was completely out of line. It felt to me as almost a bait-and-switch kind of deal. As in, they'd do the carpet cleaning cheap and make up the rest on upholstery. I called the owner and complained and after some civil discussion ultimately felt that he was unresponsive to my concerns. He espouses an "I want delighted customers" sales pitch. So when I was not "delighted" he essentially said sorry, but I don't want your business. (in not so many words). He did offer some future compensation but I did not feel that it was in any way close to the value I should have received. Thus, I went away unhappy and he just moved on. I would say that he was not rude, or unwilling to listen. He just wasnt very helpful. I would not have even bothered to post this but learned from Angie's List that he listed me as a former customer (through a phone solicitation).
Description of Work: Cleaned the carpets and upholstery

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$450

Jamie N.
08/2016
5.0
carpet cleaners
  + -1 more
We were scheduled for the last appointment of the day and the previous appointment ran late. They kept calling to update us on timing, which was very appreciated and gave us the option of rescheduling. Mark ended up arriving about an hour later than the appointment window. He had a great attitude despite it being late and our carpets look better than I expected. I will request Mark next time we get our carpets cleaned.
Description of Work: Clean our carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

David B.
08/2016
5.0
carpet cleaners
  + -1 more
Needed whole house cleaned for move out of house. The technician, Rolando, was clean, nice, and professional. Was thorough and did not rush around. Made us feel like we were his only customer for the day. I would recommend this company to anyone.
Description of Work: Cleaned carpet in whole house for move out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

2635 S Santa Fe Dr Unit 3A, Denver, CO 80223

http://www.zerorezdenver.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 AM
Tuesday:
8:00 AM - 7:00 AM
Wednesday:
8:00 AM - 7:00 AM
Thursday:
8:00 AM - 7:00 AM
Friday:
8:00 AM - 7:00 AM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Ceramic Tile,
Auto Glass,
House Cleaning,
Mattresses,
Water & Smoke Damage

FAQ

Zerorez of Denver, Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 AM

Tuesday: 8:00 AM - 7:00 AM

Wednesday: 8:00 AM - 7:00 AM

Thursday: 8:00 AM - 7:00 AM

Friday: 8:00 AM - 7:00 AM

Saturday: 8:00 AM - 5:00 PM

Zerorez of Denver, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Zerorez of Denver, Inc. offers free project estimates.
Yes, Zerorez of Denver, Inc. offers eco-friendly accreditations.
No, Zerorez of Denver, Inc. does not offer a senior discount.
No, Zerorez of Denver, Inc. does not offer emergency services.
Yes, Zerorez of Denver, Inc. offers warranties.
Zerorez of Denver, Inc. offers the following services: Cleaning of carpet, tile, grout, upholstery, fine area rugs, granite/hard surfaces, mattress & pet decontamination, carpet stretching & repairs.
Ask for Details

Contact information

2635 S Santa Fe Dr Unit 3A, Denver, CO 80223

http://www.zerorezdenver.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 AM
Tuesday:
8:00 AM - 7:00 AM
Wednesday:
8:00 AM - 7:00 AM
Thursday:
8:00 AM - 7:00 AM
Friday:
8:00 AM - 7:00 AM
Saturday:
8:00 AM - 5:00 PM