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Zerorez of Denver, Inc.

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

We clean all living surfaces in homes and businesses - i.e. carpet, tile/grout, upholstery, pet issues etc. We have 25 employees and do not use sub-contractors to clean. All techs are trained and the company is IICRC Certified and Platinum rated with the CRI. All techs and assistants are background checked and drug tested on a regular basis. Additional DBAs - Zerorez, Zerorez of Denver. Award winning.

Business highlights

22 years of trusted experience

Services we offer

Cleaning of carpet, tile, grout, upholstery, fine area rugs, granite/hard surfaces, mattress & pet decontamination, carpet stretching & repairs.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7250 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
14%
3
5%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 250 reviews

Phyllis L.
09/2013
5.0
carpet cleaners
  + -1 more
Very well. Extremely professional young man who arrived on time. Would hire them again.
Description of Work: Cleaned two bedroom carpets, walk in closet, stairs and landings. Moved furniture as necessary. Stairs increased price which was known at the time of purchase.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Zerorez of Denver, Inc.
(Member name removed), Good afternoon. Thank you for your review and your willingness to let your friends know about Zerorez. We certainly appreciate the opportunity to earn your trust and business.

James S.
09/2013
5.0
carpet cleaners
  + -1 more
It was fine. I thought they did a pretty good job. He was very punctual.
Description of Work: I used the "Big Deal" that I purchased for the services of Zerorez Of Denver. They cleaned three rooms and the hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Zerorez of Denver, Inc.
(Member name removed), Thank you for the opportunity to earn your business. Glad you bought a "Big Deal" and we look forward to taking care of your cleaning needs in the future.

Deby C.
09/2013
5.0
carpet cleaners
  + -1 more
The serviceman arrived early as he was available, so the job only took a couple of hours and I watched him while he worked. He dragged that nozzle all the way along very slowly from one wall to another. It was fantastic. The carpet looked like new when he was finished. No nasty chemical smell and the once the carpet dried, it was so soft. The service was fast and he even helped moved several pieces of furniture. I love this company and will definitely use them again.
Description of Work: cleaned my carpets in the rooms specified from wall to wall.....it was fantastic. The carpet was bright and clean with no chemical smell and when it dried, it was soft and fluffy. Loved it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Zerorez of Denver, Inc.
(member name removed), Good morning! Thank you so very much for the review but more importantly the opportunity to take care of your cleaning needs. We look forward to taking care of your cleaning needs in the future. Thank you again.

Cinthia K.
09/2013
5.0
carpet cleaners
  + -1 more
They were great. I have used her before as well so I was glad to find it through Angie's list. I didn't spend any more than the big deal amount at this time. They are fast, efficient and it looks great when they are done. I don't have any issues. I would use them again.
Description of Work: I used Zerorez Of Denver Inc Big Deal purchase for three rooms of carpet cleaning in September.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Zerorez of Denver, Inc.
[removed member name], Awesome to hear you found a great deal on Angie's List! Thank you for the opportunity to continue to earn your trust and business. Glad to hear all went well.

Nora B.
09/2013
5.0
carpet cleaners
  + -1 more
Cleaning tech was awesome -- professional, efficient, friendly. Only down-side was that they called about 10 minutes after I left the house to run errands to see if they could come over right then because they finished another job early. Place that call with 15 minutes notice and I can absolutely make it work! Arrived within preassigned window and the tech was great. Completely comfortable having him in my house without feeling like I had to oversee the job.
Description of Work: Clean carpets including treating pet-stained areas (this is why the cost went over the BIG DEAL purchase)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Zerorez of Denver, Inc.
[removed member name], Thank you for the "A" review. We certainly strive to create Raving Fans at each and every opportunity. We appreciate your business and the opportunity to earn your trust. Thank you!

Melissa L.
09/2013
5.0
carpet cleaners
  + -1 more
Rep arrived on time, explained the process and did a phenomenal job. Honestly, we were really surprised that they could get the carpet so clean -- including a drip of bathroom cleaner. We are renovating a house, and move soon; the new carpet there will be cleaned exclusively by ZeroRez.
Description of Work: ZeroRez cleaned the (nearly white) carpet in the house we are renting, and did an amazing job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Zerorez of Denver, Inc.
[removed member name], We work hard to create Raving Fans and its great to hear we achieved that with your cleaning. Thank you for the opportunity to serve you and earn your trust. We look forward to taking care of you in the future.

Henning D.
08/2013
5.0
carpet cleaners
  + -1 more
Fantastic service and amazingly clean carpets!
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Troy E.
08/2013
4.0
carpet cleaners
  + -1 more
Zerorez Of Denver was fine. I thought that the cleaner that came out was very professional. He was very clear about what the expectations were, what he could or couldn't do and then completed the job in a timely fashion. I will recommend them.
Description of Work: They explained the process, went room to room, checked for any spots that needed to be treated ahead of time and then advised me of the options in terms of the cleaning which is why I ended up upgrading based on one of the options that they provided.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tori P.
08/2013
5.0
carpet cleaners
  + -1 more
We had purchased a big deal for the service, and they did very good. They did a thorough job, they were timely, neat and easy to work with.
Description of Work: We used Zerorez Of Denver Inc for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

June S.
08/2013
5.0
carpet cleaners
  + -1 more
Prompt,courteous,answered my questions. Left the house looking and smelling nice. ?
Description of Work: Cleaned whole house including basement carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jeff and Dawn G.
08/2013
5.0
carpet cleaners
  + -1 more
My husband and I just purchased a home, and wanted to have the carpets cleaned prior to moving in.We had heard radio ads for Zerorez, and liked the idea of cleaning without chemicals, because I have a lot of allergies and sensitivities. So, we called, and got a quote, and they applied the Angie's list deal 3 rooms for $99, and set up an appointment the day after our closing, with a arrival time of 1 - 3 pm. The technician called me on our schedule date, and left a message around 10:00 am, saying he could come early. I called back 5 minutes later, and he apologized and said that he had already been sent to another house, but that it should be a quick job, and he would call me as soon as he was done. He called me back immediately after he was done with that job, and gave me an estimate time of arrival (1:00 pm) and showed up right on time! He was very professional, polite, and explained the process, looked at all of the areas that needed cleaned, gave us a firm price before beginning the work, and also did a test spot on our tile grout, so we could see how well it cleans tile, also, just for future reference. During the cleaning, we asked if he could clean a 1 ft by 2 ft stain in the basement (which we were not having cleaned that day), and he did go down, and clean that spot for us, for no extra charge. The last thing the technician cleaned was our stairs (which cleaned up very nice, for having been the highest traffic areas in the house!) and while he was cleaning the stairs, six family members showed up to come look at our new house, and the technician saw me trying to find enough Target bags to cover everyone's shoes, and he gave us shoe covers for everyone, also free of charge. In the process of selling one house, and buying another, we had a lot of bad experiences with other companies', but luckily, I can say, my experience with Zerorez was not one of them! Our technician did a fantastic job, was very polite, was on time, and the carpet looks great, all of the stains from the last owner are gone, and it looks like new carpet! I would definitely recommend their service, and this product! It did not leave behind any strong chemical odors (had no smell at all!) like other carpet cleaner's products do, and the carpets were almost completely dry within a couple hours!
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mary B.
08/2013
5.0
carpet cleaners
  + -1 more
The Zerorez guy was in and out of here within a 1/2 hour, it was great!! He was a nice guy, very professional, explained the next steps IF the spots returned. I waited 6 weeks to give this review because I wanted to see if the spots returned again....NO SPOTS.... THANK YOU Zerorez for an OUTSTANDING job, a great price and saving me from the expense of replacing my carpet. You have a life time customer, it's the best $99 I ever spent.
Description of Work: I had several nasty spots in my family room that kept reappearing after the previous carpet cleaner was here. I tried everything; the spots would go away for 2-3 weeks then come back worse than the previous spots. I thought, "Oh Lord, I'll have to replace my carpet". Thankfully, my neighbor recommended Zerorez. I found a coupon on Angie's List and thought "what the heck, it's worth a try for $99".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Catherine E.
07/2013
3.0
carpet cleaners
  + -1 more
They were good to work with, I liked the guy that I worked with. They didn't tell me that my carpet would ripple after the cleaning which was alarming. It did go back to its orginal shape and I called to ask and they said if its not better in 24 hours to let them know. A year after the cleaning the spots they removed have returned which is really frustrating. Now a year later I will have to get the carpets cleaned agian.
Description of Work: They were hired to clean my carpets. They did 3 rooms, a hallway and stairs.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Judy L.
06/2013
5.0
carpet cleaners
  + -1 more
It went great! There were additional charges to do pet treatment. The technician was very customer service oriented.
Description of Work: Zerorez Of Denver cleaned carpet for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Katie B.
06/2013
4.0
carpet cleaners
  + -1 more
The service was fast, friendly, and punctual. The suggested topical treatment for the dog pee stain did not work. However, they stood by their word and returned to clean the stain free of charge. This second treatment cleared it up. I would use Zerorez again, simply because they were willing to return to complete the job satisfactorily.
Description of Work: I bought a package deal from Angie's List to clean 3 rooms and the 4th room is free. However, the add-ons to clean the stairs, pet treatment, and scotch guard were a bit pricey. I only paid for the topical pet treatment, as that is what the technician suggested to treat a couple of dog pee stains.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julie J.
05/2013
5.0
carpet cleaners
  + -1 more
I really like this service and I used them before and did a good job last time.
Description of Work: Cleaned carpets in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Timothy O.
05/2013
5.0
carpet cleaners
  + -1 more
The guy they sent out was friendly, helpful and knowledgeable. He got out some stains we never thought would come out, and we were very happy with the price. I'll call them next time and every time.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Michael T.
05/2013
5.0
carpet cleaners
  + -1 more
Ricky arrived on time as promised, did a thorough walk through verifying the services I wanted and provided a final quote. He went right to work repairing a hole in the living room carpet so that now there is no evidence of there being a problem. He did a great job cleaning the carpets and the place looks great.
Description of Work: Carpets, hallways and stairs cleaned. Repair a hole in the carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kelli D.
05/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
This is truly an A rated company. From the first phone call handled extremely professionally to the final wave goodbye out the door, the service and the job was done extremely well. I didn't realize they cleaned tile. This was a rental property with very dirty grout and tile. I was not anticipating the backbreaking hours that I was going to have to spend - their economical solution to clean it was awesome, as was the result!
Description of Work: Carpets cleaned and protective applied in very small rental house. Also cleaned tile floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Zerorez of Denver, Inc.
Customer, Thank you for your review! We are glad you are pleased with your cleaning! We look forward to servicing you in the future.

Risa K.
05/2013
3.0
carpet cleaners
  + -1 more
Not as well as I would have liked. Although the guys were really friendly and knowledgeable they were over an hour late and flew through the job.
Description of Work: They were over an hour late and then they flew through the job in about 30 minutes. I really feel that it should have taken them longer to do a thorough job on 2 bedrooms, inside closets a hallway and 23 stairs. My carpet is dark brown so I couldn't tell if there were any spots prior to their work. I highly doubt that I will call them again since I spent $185.00 for a half hour of service.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$185

Chris V.
04/2013
5.0
carpet cleaners
  + -1 more
I called Zerorez and got an approximate quote over the phone and set a date. The two guys showed up on time, and actually early which was great. We went over the area needing cleaned and they explained what would be done and what the actual cost would be. Because the previous owner had pets there were some spots that needed an extra application for cleaning. He showed me the areas the animals had decided to do their business in by using a black light, which I have heard of doing if you want to see anything that doesn't show up in regular light. The extra treatment sure hikes the price up fast but I knew the people who lived there before me had animals and that it was probable they had left their mark, so to speak. They described everything very well, wore booties, were very professional and had the job done in no time. I am pleased with their work and would recommend them, the only complaint being the cost
Description of Work: Clean carpet in my house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Zerorez of Denver, Inc.
[member name removed], we appreciate your comments! We look forward to servicing you in the future.

Luain H.
04/2013
5.0
carpet cleaners
  + -1 more
We had a couple of issues, but they came back immediately to resolve them to my satisfaction. The young man who cleaned my carpet was professional and personable. The price was much more than I expected, but it was worth it considering the pet stain situation. I feel that my carpet is truly clean.
Description of Work: They cleaned my carpet which had MANY pet stains and did a wonderful job. The carpet looks great, and I like that they don't use soap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Zerorez of Denver, Inc.
(Member name removed), Thank you so very much for the opportunity to take care of your cleaning needs. Wonderful to hear it looks great!

Cynthia G.
02/2013
5.0
carpet cleaners
  + -1 more
It was a good experience. The carpet looks like new and without any soapy residue. It also dried very fast! Will use them again.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Response from Zerorez of Denver, Inc.
Member, Thank you for your positive review! And we are glad you are a "raving fan" of Zerorez! We look forward to servicing you in the future.

Judi D.
01/2013
5.0
carpet cleaners
  + -1 more
The were friendlly, on time and efficient. No problems at all - overall a great job.
Description of Work: Clean Carpets
Rating CategoryRating out of 5
Yes, I recommend this pro
$90

Response from Zerorez of Denver, Inc.
Thank you for your positive review! We look forward to servicing you in the future.

Joan W.
01/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are punctual and I like the results; that's why I keep calling them back.
Description of Work: I used Zerorez Of Denver for carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Zerorez of Denver, Inc.
And that's why we love customers like you...better known as "raving fans!" Thank you for your positive review! We look forward to servicing you in the future.

Contact information

2635 S Santa Fe Dr Unit 3A, Denver, CO 80223

http://www.zerorezdenver.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 AM
Tuesday:
8:00 AM - 7:00 AM
Wednesday:
8:00 AM - 7:00 AM
Thursday:
8:00 AM - 7:00 AM
Friday:
8:00 AM - 7:00 AM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Ceramic Tile,
Auto Glass,
House Cleaning,
Mattresses,
Water & Smoke Damage

FAQ

Zerorez of Denver, Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 AM

Tuesday: 8:00 AM - 7:00 AM

Wednesday: 8:00 AM - 7:00 AM

Thursday: 8:00 AM - 7:00 AM

Friday: 8:00 AM - 7:00 AM

Saturday: 8:00 AM - 5:00 PM

Zerorez of Denver, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Zerorez of Denver, Inc. offers free project estimates.
Yes, Zerorez of Denver, Inc. offers eco-friendly accreditations.
No, Zerorez of Denver, Inc. does not offer a senior discount.
No, Zerorez of Denver, Inc. does not offer emergency services.
Yes, Zerorez of Denver, Inc. offers warranties.
Zerorez of Denver, Inc. offers the following services: Cleaning of carpet, tile, grout, upholstery, fine area rugs, granite/hard surfaces, mattress & pet decontamination, carpet stretching & repairs.
Ask for Details

Contact information

2635 S Santa Fe Dr Unit 3A, Denver, CO 80223

http://www.zerorezdenver.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 AM
Tuesday:
8:00 AM - 7:00 AM
Wednesday:
8:00 AM - 7:00 AM
Thursday:
8:00 AM - 7:00 AM
Friday:
8:00 AM - 7:00 AM
Saturday:
8:00 AM - 5:00 PM