Do not hire West Side Sprinkler for any project. In 2016, I hired West Side Sprinkler to remove a coy pond, build a path, reduce lawn and replace with fabric, edging, mulch. My work was such that I was not able to monitor their work and had to rely on their integrity to do the work properly. HUGE mistake. The poor quality of their work was discovered over time. West Side Sprinkler cheated me by the lousy job they did and did not even finish the job as contracted. The issues began with them not returning calls and not showing up to finish the work. Later, grass/weeds began to pop up in the rock areas where they "reduced" lawn. What I discovered was patches of earth that were not covered with fabric, just rock. The same thing occurred with the path, in addition, there were two "mushroom" drain caps that were improperly installed, nothing there but the cap covers, they would not operate as West Side placed them. I contracted a reputable landscape company recently to install a patio where the coy pond was supposedly removed by West Side, and to build a retaining wall, a large planter, etc. and that is when I discovered West Side simply covered the coy pond with a layer of dirt. I spent several days digging out the rotted lumber used to build the pond, plywood, the pond's bladder, twenty cinderblock, and other construction trash. Then using fill dirt and a compactor, I was able to properly prepare the area for the new patio. I was given the use of the compactor by my current landscaper and there was no additional charge for borrowing their compactor. All that work I did to properly prepare the ground for the patio was contracted to be done by West Side, that is what I paid for, and that is why I can say West Side cheated me and essentially stole money from me. In addition, West Side has no work ethic, integrity, or honesty, and should not be doing any landscape jobs.
Description of Work: Landscape for a path, drainage, reduce lawn, edging, fabric, mulch, sprinkler system changes, fix grade, remove coy pond
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,068
Susan W.
11/2012
5.0
lawn treatment, irrigation systems
+ 0 more
The only thing I can add to the above is a request to always shut the back gate when leaving, as I have a dog (who went next door to play with some little girls).
Description of Work: This review covers two service calls to my residence, one to turn on and repair the sprinkler system and the other to turn off the system and aerate. I feel I got a good deal from this company and that they were committed to customer service. The first job required the replacement of the sprinkler valve and a couple heads, and the tech appeared knowledgeable and attentive. The heads were properly replaced and aligned. When my pipe later leaked at the site of the repair, he came out promptly and fixed it for no charge. The system worked just fine for the rest of the season. The second service call was to turn off/winterize my sprinkler system and to aerate the lawn at the same time. Working as a team, Jarod and his assistant blew out the system, marked the heads with little flags and shut it off. They then ran their aerating machines in both back and front yards, pulling about three-inch plugs closedly spaced. As a customer courtesy, Jarod explained to me how I could turn the system on in the springtime myself, and in exchange, I told him if any of my heads blew up, I would be calling him at Westside to do the work! All in all, very satisfactory experience, and I will be using them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$180
Jean B.
08/2009
5.0
irrigation systems
+ -1 more
Mr. Capiletti installed a sprinkler system for me in 2002. He has been quick to respond whenever he has been needed (whenever the dog dug up the lines, or the lawn mower took out a sprinkler head). His work is excellent.
Description of Work: repairs and revisions to sprinkler system
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Service Categories
Lawn Irrigation,
Lawn Fertilization & Treatment,
Landscaping,
Snow Removal
FAQ
West Side Sprinkler & Property Maintenance Inc is currently rated 3.7 overall out of 5.
West Side Sprinkler & Property Maintenance Inc accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, West Side Sprinkler & Property Maintenance Inc offers free project estimates.
No, West Side Sprinkler & Property Maintenance Inc does not offer eco-friendly accreditations.
No, West Side Sprinkler & Property Maintenance Inc does not offer a senior discount.
No, West Side Sprinkler & Property Maintenance Inc does not offer emergency services.
No, West Side Sprinkler & Property Maintenance Inc does not offer warranties.
West Side Sprinkler & Property Maintenance Inc offers the following services: Landscaping, irrigation & snow removal, repairs on all sprinklers, aerating & fertilizers.