True Blue Heating and Air

I guess they were trying to con me to start because I had to request the invoice estimate would specify the model number if the furnace. They charged me $2400 for a new forced air furnace and labor. Charged 50% up front. Did not install a new furnace, instead they installed a heating kit and left all wires exposed. It stop working in less than 24 hours. I need this fixed ASAP. I have an unhappy tenant.

He did a very good job. He worked until the job was finished and I would recommend him to anyone.

Bathroom project came out GREAT! The tub we upgraded, very happy with the tile selection and grout, liked the faucets that were chosen and the plumbing was actually corrected from the old pipes. Project was done timely (within 3 days), workers showed on time and were polite and clean. Communication was an initial issue that is why I marked customer service down.

Our call to True Blue turned into a $5000 nightmare. We had made an offer to buy a vacant home and called True Blue to inspect the HVAC system. Their tech did the inspection and gave us the report. This was January 28th. Nighttime temperatures were in the low 20 s. Three days later we get a call from the listing broker. The furnaces had been left off by the True Blue technician. The water froze in the pipes, in the toilet tanks, in the bathtub, and in the faucets. Total repair costs were $5000. We contacted True Blue and they said there was no way to prove their tech had failed to turn the furnaces back on after he tested them. But the listing broker confirmed that no one had been in the home since the day we left. Repeated calls to True Blue led nowhere. We paid the owners the $5000 and learned a valuable lesson. Make sure the people you contract with are competent and honorable before you hire them. True Blue is neither.

There Great

Jimmie Jr. Ciccone is awesome. He saved us a lot of money.

Steve was fantastic. Stayed true to his bid on $$ and timing. Went above and beyond doing some extras and coming in after hours to get the project completed on time.

Steve is a rockstar. This guy not only did a whole bathroom demo, plumbing, and tub setting in one day, but he came through with everything on my wish list within reasonable budget. I'm very new to home improvement projects and was very nervous about my first bathroom remodel. Steve was very reassuring, knows his stuff, and made sure I felt comfortable throughout the whole process. I really trust his professional opinion and he didn't steer me wrong. He chose perfect tile for my project and found my dream tub in one day. It's such a relief to know that Steve will be my go to guy for my home projects. I can't recommend him enough! Even the contracted Tile company used was amazing. Everyone was very friendly, gave me great recommendations, did impeccable work, didn't cut any corners and did it right!

Buyer beware. Price for a relatively simple job escalated quickly. Because my house was already in a mess, I agreed to simply get it back in order, but I spent over $1000 for was was well under a $500 job. My own fault, I agreed, but I now have some serious buyers remorse. On the good side, however, service was quick, courteous, and the job was done right.

Great experience!! Highly recommend

Jimmie Jr. solved my heating problem.......arrived when he said he would & left area clean. Highly recommend True Blue. Sharon

did great job even fixed a valve that was not on the schedule. highly recommend

The work was done in a timely, competent/professional manner. I would recommend this company to anyone requiring HVAC assistance. I will be calling them again in the spring for a conversion to central ac.

Jimmie Jr. did the I install and helped with choosing the correct furnace replacement. He did a great job. Very thorough, explained everything. I would highly recommend him and True Blue Heating and Air. I'm very pleased with the process, beginning to end.

My furnace went out on Saturday. I called True Blue heating on a recommendation from a friend. I'm so glad I did. True Blue came out that day. They gave me a great price on a new furnace. Jimmy Jr came out on a Sunday to install it. Jimmy Jr was awesome! Fast, courteous and professional. Overall a great experience!

The service was stellar. Jimmie Jr. texted me when he was en route and arrived promptly; he repaired my furnace, demonstrating his knowledge with professionalism. I am so pleased with both Cyndi and Jimmie Jr. that I will highly recommend True Blue to all of my family and friends.

I had an emergency heating problem, and they immediately scheduled me in so they could fix the problem the same day. They were fast and very professional in their job.

True Blue Heating & Air was a pleasure to work with. Professional from the very start. Always very upfront and communicative about running late, needing to reschedule, when they were on their way, etc. Absolutely no surprises whatsoever, which is exactly what you want when you're getting your furnace replaced in the middle of winter. Jimmy Jr was a true professional, very kind, did a thorough job and really pulled out the stops with us. This guy worked insanely hard - he really hustles! Cannot say enough good things about the True Blue company and Jimmy Jr in particular. Thank you for taking the time to do things well, explain everything to us, and give us your advice and insight. My wife and I were beyond impressed, and will definitely use this company again going forward.

Great experience with True Blue Heating and Air. I was called with a quote immediately. Great price and quick service. Had my furnace serviced and certified, no issues. The technician Jimmie was on time, efficient, and friendly. Highly reccomend True Blue!

Cindy & Jimmie Jr were great. Cindy contacted me shortly after I put in my request through Home Advisor. I was able to get an appointment the same day. Jimmie was great. He was straight forward with me about my furnace. I elected to go with replacement due to the age of my unit. Jimmie made arrangements to have the furnace replaced in 2 days.

Response to first call was quick. Service was delivered as promised, time-wise and cost-wise.

Showed up on time. Very thorough. Diagnosed, and fixed problem quicklt

I had to have an Ecobee Smart Thermostat installed in a house built in the 1920's, which was a definitely daunting task. Jim completed the install with great efficiency and care for my home. Highly recommend True Blue Heating!