Tom Gross Real Estate Team

Tom Gross was professional and concerned for my mom as a seller, but also for the new buyer. He wanted the house to be clean, safe and ready to take on the personality of a new family. I appreciated him looking out for both of us, more than choosing to make a quick profit but at someone's expense. Tom showed us he had honesty, integrity and dedication to his work and his clients. I appreciate the patience he showed as we encountered some legal bumps in the road, with guardianship issues and differing law requirements across state lines. In the end, Tom has one thankful seller and one thrilled new home owner. What more could we ask for? Thank you Tom for your exceptional service and Thank you Angie's List for directing me to a great realtor !

Tom Gross helped to sell my 85 year old mother's home. She is living with us outside the state of Colorado. Tom was great in keeping us informed, making update and repair recommendations, providing names of contractors, checking the progress of the repairs, listing the house, having a successful showing and receiving multiple offers after the first day. As I was out of the Denver area, he was my eyes, ears and hands for all the things I could not do. I called Tom Gross because he was well rated on Angie's List. He has exceeded my expectations and I would recommend him to anyone looking to buy or sell a house.

Tom went above and beyond what is normally expected to sell my home. Because the home backed up to a busy street, the online location maps made it appear that it was directly on the road, causing potential buyers to forgo looking at the home. Tom tried several different methods to neutralize the misperception from the websites. We worked very hard to sell the home, and when we encountered an unexpected problem with some of the stucco, Tom identified several well qualified contractors to come out and give bids on the needed repairs. He was receptive to my ideas as well, and was a steady and rational support for me throughout the process. He was great to work with.

Tom Gross was professional and concerned for my mom as a seller, but also for the new buyer. He wanted the house to be clean, safe and ready to take on the personality of a new family. I appreciated him looking out for both of us, more than choosing to make a quick profit but at someone's expense. Tom showed us he had honesty, integrity and dedication to his work and his clients. I appreciate the patience he showed as we encountered some legal bumps in the road, with guardianship issues and differing law requirements across state lines. In the end, Tom has one thankful seller and one thrilled new home owner. What more could we ask for? Thank you Tom for your exceptional service and Thank you Angie's List for directing me to a great realtor !

Beginning with our first meeting, Tom provided all the information we needed. He had comps for homes in our area and his extensive experience selling homes in Denver added more context to the sale of our home then just comps. We were concerned about the speed of the market while we were trying to sell and buy. Tom offered suggestions for how we could manage multiple scenarios, including if our home sold before we were able to find the right new home. In our first meeting, Tom walked through our house to talk honestly about asking prices and expectations. he also asked us what was most important to us about our relationship with a real estate agent and what we needed to feel the process was successful. He delivered on everything we laid out during this meeting. We were interviewing several agents at this point and Tom was the most reassuring in his experience and knowledge. His competence was obvious after just one interview. His rate was competitive. He had a very high rating on Angie's list and good reviews. We had a tight timeline that we wanted to execute and Tom made sure we stayed on track with each detail. From the staging, photographs, listing, and even hanging the sign. Tom was very hands on while also being responsive to our questions and concerns. He provided all the infrastructure for us to have a successful sale. We had 6 offers right away. Tom drew up a comparison of the offers and walked us through it. He worked with the buyers' agents to tailor the offers to what we were looking for making the match between our needs and the prospective buyers'. When we started looking at homes, Tom's partner Britt lead us through the process. They were in constant communication about where we were in the process making it easy for us to work with both of them simultaneously. Britt really worked around our schedule for looking at houses. She also worked around our shifting criteria on searches as we tried to narrow what we were looking for. There were times when she knew what we were looking for more than we did! She listened and asked questions and helped us think through our options and needs in ways that were positive and affirming. When we found the house we wanted, we were competing against other offers. Tom and Britt suggested ways to make our offer stand out and it worked. Overall we were so pleased working with Tom and Britt and the process was successful because of their expertise, responsiveness, and attention to detail. We have already referred them to friends and coworkers.

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Beginning with our first meeting, Tom provided all the information we needed. He had comps for homes in our area and his extensive experience selling homes in Denver added more context to the sale of our home then just comps. We were concerned about the speed of the market while we were trying to sell and buy. Tom offered suggestions for how we could manage multiple scenarios, including if our home sold before we were able to find the right new home. In our first meeting, Tom walked through our house to talk honestly about asking prices and expectations. he also asked us what was most important to us about our relationship with a real estate agent and what we needed to feel the process was successful. He delivered on everything we laid out during this meeting. We were interviewing several agents at this point and Tom was the most reassuring in his experience and knowledge. His competence was obvious after just one interview. His rate was competitive. He had a very high rating on Angie's list and good reviews. We had a tight timeline that we wanted to execute and Tom made sure we stayed on track with each detail. From the staging, photographs, listing, and even hanging the sign. Tom was very hands on while also being responsive to our questions and concerns. He provided all the infrastructure for us to have a successful sale. We had 6 offers right away. Tom drew up a comparison of the offers and walked us through it. He worked with the buyers' agents to tailor the offers to what we were looking for making the match between our needs and the prospective buyers'. When we started looking at homes, Tom's partner Britt lead us through the process. They were in constant communication about where we were in the process making it easy for us to work with both of them simultaneously. Britt really worked around our schedule for looking at houses. She also worked around our shifting criteria on searches as we tried to narrow what we were looking for. There were times when she knew what we were looking for more than we did! She listened and asked questions and helped us think through our options and needs in ways that were positive and affirming. When we found the house we wanted, we were competing against other offers. Tom and Britt suggested ways to make our offer stand out and it worked. Overall we were so pleased working with Tom and Britt and the process was successful because of their expertise, responsiveness, and attention to detail. We have already referred them to friends and coworkers.

We initially contacted Tom about 6 months before we actually put the condo on the market. We intended to interview several Real Estate agents, but after Tom's presentation we agreed that we had no reservations about listing with him immediately. This is NOT typical behavior for either my sister or myself, but Tom really impressed. Even though we didn't actually put the house on the market for 6 months, Tom stayed in touch, letting us know about other listings that came on the market, giving us advise about which improvements to the property would be worth the investment, and referring us to both material providers and workmen. I should note here that the property in question is a condo worth about $175,000- much lower than most of Tom's listings. When I asked him why he wanted this listing he replied that he wanted to be a presence in all areas of the real estate market, in all price ranges and all areas of the Denver metro area. Tom's strategy was to list the property in the MLS for 3 days before allowing any showings, to "build excitement" and hopefully multiple offers. On the 1st day the property was available for showings, we had 20 showings, and received 9 offers, all of which were at least full price. We settled on a cash offer $10,000 over asking price. Throughout, Tom answered all of our questions, anticipated potential problems and had a strategy for solving them before they became serious issues, and maintained a calm, professional manner. We really couldn't ask for more in an agent. Everything he said he would do was done, from having professional stagers come to the house to set things "just right" to getting truly superior photos for the MLS. I have bought and sold about 10 properties in my lifetime, this is the first time I used Tom, and we found him through Angie's List. I can truly say Tom exemplifies what a Real Estate Agent should be and do. He brings an extraordinary level of professionalism and it results in top dollar for his sellers.

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He is awesome. I would use him again in the future.

He was amazing. He was able to find homes that fit my specifications. He was always available and made me feel like I was a priority. He always responded the same day and if he couldn’t, he would inform me of such. He made the whole process streamlined and was fantastic to work with.

We love Tom. We can be picky and he took us to see about 60 homes. He was very patient through it all. We are also new homeowners and new to Colorado. He was very helpful in explaining things we need to be on the lookout for.

We worked with Tom Gross and Coldwell Banker to sell our 4 bed/2.5 bath home located in Castle Rock in early 2013. The main reason we decided to work with Tom was his ability to market our home. We had high quality pictures taken of our home and it was listed on many different websites within days of the pictures being taken. We were a bit concerned that Tom wanted to list our home about $10,000 less than what we believed it to be valued at. However, the lower price did generate a good deal of interest and led to a number of offers. We ended up accepting an offer that was right at what we had wanted to list the home at to begin with. Tom was always very punctual and responded quickly to any issues we had. We only had two minor issues that resulted in the "B" grade we gave. The first involved our closing date and the amount of interest paid on the loan. Due to our closing date being on Feb. 28th, we were going to have to pay interest for the full month of March as well, which amount to nearly $900. We were flexible on our closing date and had moved completely out of the house a week earlier, so we would have been able to close earlier without issue. Tom was still able to get our closing moved earlier in the day and we didn't end up having to pay the interest, but It would have been helpful if Tom had known of this issue earlier and we could have planned accordingly. The other minor issue involved canceling our home insurance. This was our first time selling a home, and, while we should probably have known we needed to cancel our insurance, it would have been helpful for Tom to let us know that needed to be taken care of. Outside of these minor issues Tom was a very good real estate agent, and I would recommend him to any seller looking to sell their home quickly.

We were unhappy with Mr. Gross's service. We would not contract with him again, nor would we recommend him. He did not provide several things we requested (e.g. to see his marketing copy before it was published). We had to specifically ask that our property be included in some marketing venues that his company promoted. We were uncomfortable with his original representation of the property. When it didn't sell in the first month on the market, we decided to override his advice by insisting that he more accurately reflect the property specifics. When those changes were made the property sold quickly. He was constantly trying to get us to lower the price of the property even though it appraised for almost ten thousand dollars more than we sold it for. Had we followed his pricing advice, we calculated our losses could have been in excess of twenty thousand dollars. While he promoted his credentials as a certified negotiation expert, we saw no evidence of any negotiating skills He gave us the impression that he wanted to get this property off his books quickly and that he was working more in his own interest than in ours. To his benefit, he reliably scheduled showings and put forth a consistent effort to maintain the security of the property.

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Tom was very courteous and professional through the entire period. He is a great listener and while he had opinions about the asking price, paint color, etc. we did not feel that he was trying to talk us into anything. His office staff was very courteous when calling about showings. It took much longer to get the house ready to sell than time on the market, but Tom was very patient and seemed to really care that things were right, not just quick. When we got multiple offers, Tom was excellent in explaining the offers, his opinions about each, and how to proceed. When there were last minute issues with the contract, Tom was right there, answering our calls and emails and making sure that we did not feel rushed or pushed in any was. I truly felt that he had our best interests at heart and wasn't just interested in getting the house sold and collecting his commission. We would definitely use Tom and his office again for our realty needs.

We were on a strict time line and put an offer on a house within 1 month of the initial conversation.

Fantastic Experience

He charges 6 percent of the sale.

Tom is very professional. He listens and is extremely responsive. We appreciated that he had so much experience to handle the purchase challenge. We would absolutely select him again to sell or buy a home.

Very well. Tom is very professional, calm, and honest.