Sum PLUMBING COMPANY

What a nightmare! We had hired Pedro for several projects and they were always done well, with no complaints. So, we didn't hesitate to contact him when we needed a new sewer line. From the moment he was paid (the full $11,188), we felt uneasy. He did show us what he was planning on doing, but the first few times he came back he always had a new idea, but we weren't to worry because he wasn't going to charge us anything more. He made it clear every time he did show up, he was waiting on his money. There was a problem with the third party app he uses for charges and they put a hold on our funds. He accused us of having something to do with what had happened. Thank goodness we put the full amount on our charge card, because he walked off the job. When I tried to contact him he made several outrageous claims - that we had fired him, kicked him off our property, and we had attack dogs (we don't). Not only were we out the money we paid him, but we had to hire a new plumber to put the line in. The plumber we hired was dumbfounded when he saw the work Pedro had done and how much he charged us for the new sewer line. Unfortunately, we had to pay to have his work repaired, as it wasn't needed, as well as pay again to have the sewer line installed. We actually had several plumbers come out to give us estimates and they all were shocked at the work that had been done, and the amount we had been charged. We were very lucky the company that ultimately did the job was honest, and we paid less than $5,000, for everything.