Sanders & Johnson Inc

Alex was our tech and had an awesome attitude and approach to our issue. Appreciated him working quickly to diagnose and then commence on the repair.

Clarence was the nicest and most informed technician. My previous experience with swamp cooler services was that they’d all discourage the repair and try to sell me a new A/C unit. But Clarence was happy to fix and restart my swamp cooler without the sales pitch and the repair seemed to be an easy fix. FYI, his company also deals plumbing and A/C. When I’m ready for my next A/C that’s where I’ll be going.

Made it way easier to change my filter and they did it quick, total 250$ which isn’t bad for labor. Thx!

Very well. Everything is running smoothly, and the technician, Matt, is going to get back to me about a couple of options I might want to consider; newer more efficient options than were available when my systems were installed years ago. But no pressure to buy -- very professional.

And excellent job done very timely and tidy at a great price. They beat out 2 other bids to get the work.

Great! S&J showed up within 3 hours of me calling them. Were able to diagnose and fix the issue with my furnace quickly at an affordable rate. Professional experience and would not hesitate to hire again.

IF YOU ARE INSTALLING A NEW FURNACE OR AC UNIT AND WANT TO RECEIVE A REBATE, DO NOT USE THIS COMPANY. I am a 16 year customer of Sanders and Johnson. I recently had them install a new AC and Furnace. The sales manger came out to do the quote for the replacement. He gave us multiple quotes and then explained the advantages of each as compared to the cost of the system. We ended up putting together a system that met our needs. I asked him about energy rebates as the quote did not have any listed. He told us that the rebates change and they would file all the appropriate forms and submit them. then send the rebate to us. After calling several time over the next couple of months and not receiving any answers or call backs I called again and I was told there was no rebates. My neighbor had a new AC and Furnace installed, same specs as mine and received a $500.00 REBATE!!! I started looking on Xcel's web site and found that to get the rebate the units had to be installed by one of their APPROVED installers. Guess what, Sanders and Johnson are NOT on the list, so I was lied to about the rebates. Remember, I am a 16 year customer, now EX-CUSTOMER. I take some responsibility I should have done rebate checking on my own, my bad. However, after 16 years with them I was dumb enough to believe what they were telling me. Wonder how much it has cost me over the years?

"Honest Work for Honest Prices" is the moto on their business card and very much my experience with this company. I had 4 quotes to replace a water heater, that needed to be moved, brought up to code on several items, and to have the floo replaced out through the roof. Their price was in the middle of the quotes, though all were relatively close. I went with them b/c they took time to point out things that would need to be done "with whomever I went with" and pitfalls other people might not cover. They also brought up additional safety measures they would do on the project. As for the work itself, Erik and Quinn (who also did the quote) were on time and got the job done thoroughly and in a reasonable time & were very professional. There were no surprises on the pricing, and all the things pointed out in the quote were done, along with everything being explained to me too with the new set up. the office staff with scheduling were also really great to work with. I would 100% hire them again! ((and turns out a neighbor saw their vans at my house and has used this company for years as well))

Great. The tech was on time, friendly and skilled. He appears to have done a very thorough job and clean up the area afterward. He provided a detailed list of actions performed and photos as well.

good put in zone valve we had ourselves.

The technician, Eric, was great. Very professional & knowledgeable.

I am on Saunders & Johnson's maintenance program. Chris arrived on time, and did a very good job cleaning my Heil furnace. Chris also maintained my Carrier a/c unit a few months ago. He's experienced and professional and I always feel secure when he gives his stamp of approval! I pay more for Saunders & Johnson, but they do thorough work and that peace of mind is worth it to me. I highly recommend them. J. Smith, Aurora, CO

Not pleased by estimator professionalism, customer interaction or answers provided.

They did a great job, were on time, and I would definitely hire them again. I would recommend them as well.

The service was very good, the technician that came was very professional and responsive. The price was reasonable and fair.

Chris, the tech, was on time, nice, and professional. He explained what was wrong and the part needed to fix it. He had to run and get a tool and there was a misunderstanding of being charged for the trip to get the tool and come back for the repair. I called Melissa at the office and she looked into it and explained everything. I was not charged for the trip to get the tool. Chris showed me the broken part and what a new one looked like. Overall it was a very positive experience and I would hire them again!

I had a new HVAC system installed on September 17th 2019 by Sanders and Johnson. Crew that came to do the install were very professional, courteous and on time. The install took a day and a half. The crew kept me appraised on what they were doing which set my mind at ease. I had to have them back out to fix a minor issue with the install. They worked me in the same day that I called. Office staff were very professional as well. I would not hesitate to use Sanders & Johnson for any of my HVAC needs.

Chris was super nice and very professional and did an excellent job checking everything over on our furnace! We’ve used Sanders and Johnson in the past, and we will continue to use them in the future! It’s always a pleasant experience!

Excellent. Chris thoroughly described the work to be done, the work he did, and a part that needed replacing. He also remembered to bring a new filter for the humidifier line that needs to be replaced every two years.

It went great! After installation, the operation of the equipment was explained thoroughly. I could not be happier. This is my second experience with Sanders and Johnson.

Nick was prompt, friendly & professional. I have had this service since I bought my furnace from S&J 20 years ago. He suggested 2 new parts, showed me them & told me why I might want to change them. No pressure. It's exactly what I want for preventive maintenance. I am really happy with Nick h the company.

We've used Sanders and Johnson for all of our HVAC needs for many years, and couldn't be happier. Every technician has been very professional, the scheduling was easy, and the prices were quite competitive. Highly recommend S&J.

Excellent work! Timely, detailed, clean, great price/value and everything was explained perfectly. Have used them twice for urgent repairs and will continue to use them for routine maintenance and future repairs. Would recommend to anyone!

We came home from work to a non-functioning AC and called Sanders & Johnson’s after-hours line. They were able to send a tech out almost immediately and our tech (Mike) was the nicest/most professional/most helpful tech. He was able to get our AC back up and running in a very short amount of time (it needed a replacement capacitor) and even showed us how to do some cleaning/maintenance of our unit on our own to help it function better in the future. We will be using Sanders & Johnson (and our tech Mike) for all future AC needs for sure!

Realized in the mid-afternoon our a/c was no longer blowing cool air. We immediately called Sanders and Johnson, and they were able to dispatch a technician within an hour. Turns out we forgot to change our filter (oops) and it was clogging up the air flow. Erik was the technician and was super helpful.....he explained how the system works and things we can do to prevent this problem from happening again. Definitely recommend these guys.....they know what they are doing but don't charge an arm and a leg.