We had a backup and called a company we'd previously used to replace our sewer line 11 years ago (under different management). They came out, inspected the line, and told us it needed to be replaced for a cost of $8700. Things they told us about the inspection such as saying it was all original clay pipe didn't ring true with the sewer line replacement we'd had done 11 years ago. So we called a plumber we've used for interior shower and sink fixtures for a recommendation for sewer service. He gave us the number for Dave at Roman's Sewer Service. Dave was great. Came the next day, checked out the line with water running, said he didn't think we had a problem at that time, but gave us choices: 1) "wait and see" if we had another back up, 2) go ahead and have him do a clean out for probable roots, or 3) have the line inspected with a camera - explaining that he doesn't do camera inspections himself, but recommended Hydro Physics for that. No pressure, left it totally up to us what we wanted to do. Very helpful, very patient, not at all pushy. So since his "this is what I'd do" recommendation was to get the line inspected, we called Hydro Physics. They came out, did the inspection, found some roots but no breaks in the line, recommended we go ahead and have the roots cleaned out. So we called Dave back, he came next day, did the clean out for a very reasonable price. We asked him if we should schedule clean outs every year. He told us every two years would be frequently enough for sewer lines like ours. So at every step where Dave could easily have padded the costs and made recommendations that would have had us putting more money into his pocket, instead he made recommendations that were based on what our needs were and his objective opinion of what was best. He didn't base his recommendations on whether he got more money. What a refreshing change from today's usual way of doing business! Honesty and good sense without any hint of greed. I'm sure we will be calling Dave again in the future since our house is over 60 years old. But when we do call him, it will be with the confidence of knowing we will be dealing with a professional who has integrity and is not greedy. Thanks Dave!
Description of Work: Clean roots out of sewer line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Nici C.
10/2016
5.0
sewer cleaning
+ -1 more
David was fantastic. Highly recommend! He was very personable, genuine and clearly interested in what was best for us today and for a future preventative plan. We bought our house a year ago and the inspector recommended an annual sewer cleaning to make sure that roots hadn't worked their way further into our clay sewer line. David sent a line down and suggested that we check it again next year but then could potentially go to every other year just to stay on top of it and keep it cleaned out. David said this was his Dad's business. We like supporting a small family owned business with great customer service.
Description of Work: Preventative sewer roto-root clean out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Lynn C.
11/2013
5.0
sewer cleaning
+ -1 more
Roman's were very competent, knowledgeable, and down to earth. They explained to me in detail what they were doing beforehand and gave me a firm estimate for the work. They took their time to complete the job well and did not up charge me for any additional time. I will definitely use them again if I need this type of work done in the future. Additionally, they actually came in and fixed what I had been told by another plumbing company could not be fixed,and thus, saved me thousands of dollars!! It was refreshing to work with an honest and ethical company! I have had no further problems.
Description of Work: They snaked and then power flushed my main sewer drain line all the way to the street connection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Zofia H.
05/2013
5.0
sewer cleaning
+ -1 more
Great service, terrific price.
Description of Work: Cleaned out our sewer pipeline. We do this annually.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Ruthann J R.
04/2013
5.0
sewer cleaning
+ -1 more
The best experience I've ever had with a drain/sewer company after many years of dealing with the problems of a 60 year old house and its fragile trouble-ridden plumbing and drainage system. The situation was identified over the phone by this company. Everyone was pleasant. They didn't argue with me or tell me that I couldn't be right about it. Tidy, efficient, and work guaranteed for 90 days. Listened to ALL my questions. Gave me thoughtful advice about preventive measures for the future.
Description of Work: troublesome drain backup cleared with incredible speed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Roman's Sewer Service Inc
Thank you for your positive feedback. Our servicemen are knowledgeable and have combined experience of 40+ years. Please don't hesitate to call us with any other questions or concerns.
Carolee B.
02/2013
5.0
sewer cleaning
+ -1 more
They are a local company and do a great job. I have used them several times and will never use anyone else. They will come on a holiday or a weekend and never charge extra.
Description of Work: They cleared out the sewer line for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michele M.
03/2012
5.0
sewer cleaning
+ -1 more
We just moved into our house the day before. We were using lots of water running the dishwasher and doing laundry. Our sewer backed up in the basement. I called this company and somebody got back to me within minutes. The guys came over the same day, a Sunday, within 45 minutes. They were quiet and professional and got the job done quickly.
Description of Work: They snaked out our main sewer line and a smaller line in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Sarah N.
12/2011
5.0
sewer cleaning
+ -1 more
Andrew from Roman's called us right back and was at our house within a few hours on a Sunday. He was professional, tidy and did an excellent job fixing the problem. We were very happy with our experience with Roman's, especially because they do not charge extra for weekend or holiday work. Plus they guarantee their work. I would use them again in a heartbeat.
Description of Work: We had a sewer backup coming into our basement and we called Roman's to clean out the back up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Mary G.
11/2011
5.0
sewer cleaning
+ -1 more
THESE GUYS ARE MY HERO !!! Last fall, my brother and sister-in-law flew out to visit for a few days. With a return flight bright and early on Sunday morning, we decided to toss a load of laundry into the washer on Saturday night -- after all, why pack dirty clothes. Even though the throw rug in front of the washer felt wet, I ignored it. What I couldn't ignore was the tsunami that erupted from the nearby sewer drain as the washer cycled out. I was horrified! I called the plumbing company that I had used for the past six years -- only to have them waste 2 hours trying to find their "on call" technician and finally telling me that there was nothing they could do and that they would "catch me in the morning". They were perfectly content with leaving me with house guests not having a shower or toilet to use -- and soaking wet laundry in the tub. And, with a 10:00 a.m. flight out in the morning, this escalated the situation from inconvenient to unacceptable. The plumbing company's dispatcher offered up the services of Roman's Sewer Cleaning, stating that he used to work for them and they were top notch. Having no options, I reluctantly agreed. Since I did not have an opportunity to do any research on this company and I was opening up my house to a total stranger at 9:30 at night, I asked my brother if he would chat with the tech when he arrived and get a read on him. After talking for just a couple of minutes, my brother was confident and assured me that "this guy knows what he's doing". And he did. Not only did he take care of the drain, but he cycled the laundry twice to make sure that there were no back ups. He was kind, pleasant, efficient -- and professed that he didn't mind being called out late on a Saturday night. And the bill? It was their regular rate. No emergency charge. No weekend charge. No late night charge. Just their regular rate. Like I said, THESE GUYS ARE MY HERO!! We have since used Roman's Sewer Service for two drain cleanings at work. And, because I never want to see an erupting sewer drain again, I will call them back to my home in the spring for preventative service.
Description of Work: Cleared out a backed up sewer drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
ROBERT T.
11/2011
4.0
sewer cleaning
+ -1 more
unknown
Description of Work: They ran a snake for me . They did good job; they did the best they could not making a mess pulling out snake. They charged me 185.00, which was a little pricey , but I just called, did not ask the price as I just had back surgery. Next time i would find someone a little cheaper.
Rating Category
Rating out of 5
Response from Roman's Sewer Service Inc
We try to keep our prices competitive with other drain cleaning companies. There are cheaper companies out there, and there are more expensive companies out there. Our prices reflect our experience and knowledge and we don't try to up-sell services like some companies do. Our prices have not changed in nearly 4 years.
Steven R.
11/2011
5.0
sewer cleaning
+ -1 more
They do good work. I would highly recommend them.
Description of Work: They have done sewer cleaning work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roman's Sewer Service Inc
Thank you for the positive feedback. Please don't hesitate to call if you have any questions or if we can help with anything else. Thank you for your business.
chris S.
11/2011
5.0
sewer cleaning
+ -1 more
We love Roman’s Sewer Service. We will use them again if we have any problems. They are terrific to deal with and are very responsive. They are a really good company.
Description of Work: We have used them for drain cleaning/sewer cleaning in the past.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jerry and Terry N.
11/2011
5.0
sewer cleaning
+ -1 more
unknown
Description of Work: I believe everything went fine and there weren’t any problems.
Rating Category
Rating out of 5
Yes, I recommend this pro
Carolee B.
11/2011
5.0
sewer cleaning
+ -1 more
I love these people; they are wonderful guys. I have been using them for many years. They will come on holidays and weekends and not charge you extra. They are reasonably priced and I would recommend them.
Description of Work: They have done drain/sewer cleaning work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roman's Sewer Service Inc
Member, we appreciate your continued business. Thank you for your positive feedback.
nathan P.
11/2011
5.0
plumbing, sewer cleaning
+ 0 more
I was very pleased with the work. The work was good.
Description of Work: We had a back up in the basement in the washing machine room. It wasn’t a total flood, but there was a little bit of a flood. They were able to unclog everything and get the drain working correctly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roman's Sewer Service Inc
Thank you for your continued business. We do our best to solve whatever we can while we are there and keep your pipes flowing smoothly.
Kirk O.
11/2011
4.0
plumbing, sewer cleaning
+ 0 more
I hired them to do work for my mother. She was satisfied with the work. They did a great job on the work itself, but they had some issues when it came to communicating effectively with my parents.
Description of Work: They installed some washers and repaired a toilet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roman's Sewer Service Inc
We do try to help our customers thoroughly understand everything that we do or any further service that we may recommend. Unfortunately there are times when our servicemen are unable to explain everything satisfactorily. Please don't hesitate to call the office if necessary and we will answer any questions you may have.
Rhonda D.
03/2010
5.0
sewer cleaning
+ -1 more
Arrived promptly and finished job within 1 hr. Price was $180 but I have no complaints on that. The tech was a very polite fellow and the drains flush fine now.
Description of Work: Nasty cleanout of sewer pipe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
CLARE H.
05/2009
5.0
sewer cleaning
+ -1 more
They are really good and do a good job. We have been using their services for at least five years. They usually know what exactly what I need. There was one new person who didn't know and I had to tell him what I wanted, but he caught on pretty quickly. Normally when I call them, they know what I want, as it is the yearly thing.
Description of Work: We use the services of Roman's Sewer Service Inc. once a year to clean our main drain. We have a tree root from a neighbor in the back, that tangles inside our line and the water rises in the basement/laundry room. They did some extra stuff the last time they came. They reset our toilet as they wanted to go down that line and see if there is something else that is clogging the flow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Sharon M.
10/2008
5.0
sewer cleaning
+ -1 more
The company has friendly and helpful employees. The crew that came to our house was knowledgeable and considerate. Although, our plumbing lines are easily accessible through the basement pipes, the lead tech decided to do the clean out a different way. He said, that rather than risk getting the basement dirty, he would send the "snake" into the line via the venting pipe on the roof of the house. We really appreciated his thoughtfulness, since we had just moved in and a lot of our belongings were stored in the basement. The crew was quick in completing the job, and the lead tech took the time to explain to me how he analyzed the results. We had hired another company to do the exact same work at our previous residence, and the tech was sloppy and rushed. That "work" was so shoddy, it ended up costing thousands and thousands of dollars to fix. We were very nervous about hiring a contractor again but, working with the folks at Roman's proved to be a stress-free experience.
Description of Work: We hired Roman's to perform a maintenance clean-out of the sewer line connecting our house to the city sewer line at the street.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
JEFF G.
10/2006
5.0
sewer cleaning
+ -1 more
The only trouble we had was getting them out here because of snow. They won't go on the roof unless it's dry.
Description of Work: This was our second time using Romans. Would recommend them. They had to go in through the roof because of problems inside our plumbing. But it was worth it. They used 11/16 cable and cleaned 140'.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$212
Response from Roman's Sewer Service Inc
Thank you for the positive feedback. We do our best to get to the job quickly and get everything running again. Because of the risk of a fall, we will not go on a rain or snow-covered roof. We will try other alternatives and work it that way if possible, but there are times when we need to reschedule because of the weather.
LOUIS S.
06/2006
4.0
sewer cleaning
+ -1 more
They do it very efficiently and very well, and they've been the only company who has been able to do the job. They're fairly reasonable, and I'd recommend them.
Description of Work: They came in when we had a backup on our line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Roman's Sewer Service Inc
Thank you for your positive feedback. We do our best to be efficient and to keep our prices competitive. Please don't hesitate to call with any questions or concerns.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Sewer Cleaning,
Plumbing
FAQ
Roman's Sewer Service Inc is currently rated 4.9 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Roman's Sewer Service Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Roman's Sewer Service Inc does not offer free project estimates.
Yes, Roman's Sewer Service Inc offers eco-friendly accreditations.
No, Roman's Sewer Service Inc does not offer a senior discount.
Yes, Roman's Sewer Service Inc offers emergency services.
Yes, Roman's Sewer Service Inc offers warranties.
Roman's Sewer Service Inc offers the following services: Residential, commercial and industrial sewer cleaning. Also offer sewer repairs and drain cleaning