Rocky Movers

I hired Rocky Movers for my move from Denver to Austin last month, and I couldn't be happier with the entire experience! From start to finish, they exceeded my expectations. Their team handled everything with the utmost professionalism and care, especially during the packing process. They packed all my belongings carefully, and everything arrived in Austin in great condition. The communication was clear and consistent throughout the entire move, and the team was punctual, efficient, and incredibly friendly. I highly recommend them! Special thanks to Barry, Pablo, and Eugene!

The movers were absolutely amazing!!!!! Also Joe was very professional and friendly. Definitely would recommend and I’ll be using them again.

I went with this company over a larger one thinking i’d have much better service and wouldn’t run into the problems that others have had with larger companies. I ran into every single problem that I thought I was avoiding. First of all, everyone communicates well until you sign the quote. Once you’re locked in, communication fades. Moving day came and my stuff was picked up. I started to question whether my move was being contracted out to another company immediately but realized- what am I supposed to do? I have to be out of here in a few days regardless and I was moving across country. I had to pay more (I did have some more than I had on the inventory so that’s fine) but I also had to pay for a smaller truck to my new location since the streets are tighter- wish I knew about this beforehand. Next thing, my stuff is hauled away as movers do. Luckily, I air tagged one of my boxes so upon checking it, i noticed it was just sitting in storage for a week and a half. I had very specific dates that the owner said would absolutely be accommodated “no problem!”. So why was my stuff sitting in storage a week and a half after being picked up and 5 days before the date I needed it by? I call the company, they say I didn’t have a “first available” date so it’s been sitting in storage. Well, yeah, I did. I have it on all the forms I filled upon starting this process. And I had a timeframe that I actually had to cancel a trip for because of this mess. This is when I realized my stuff probably wasn’t even with Rocky Movers anymore. There’s even a “rocky movers” sticker over another company’s name on the forms I filled out at my house upon pickup. So i assume they contracted my stuff out to another company. Finally, my stuff is on the road. After a really unfortunate experience and watching my air tagged boxes move around the US in a manner that made absolutely no sense to me, and getting the “oh the truck broke down” (if you google this, it’s a classic moving company scam to allow them to take longer and probably add more deliveries) i finally received my belongings at 9 PM. Not only did I receive them weeks late and in the late evening, some of my boxes were completely broken and plastic tubs were horribly smashed. I don’t even know if all my things are here. They also started unloading someone else’s belongings in my house and I ended up with a box that doesn’t belong to me, too. The worst part of this experience- when I reached out about the dates being completely wrong and missing the trip that the owner knew I had, I didn’t even get an apology. Should’ve been compensated but I didn’t even get a simple “sorry” from anyone. Complete lack of ownership on their part. So yeah, all in all, cannot recommend….. at all.

I had a great moving experience with them. The quote they gave was pretty accurate, the only thing we paid on top of the quote was the fee the distance to our door being over 75 feet. For the most part, great experience. They are transparent, helpful, and responsive. The only reason I didn't give 5 stars was because we were supposed to get a call to confirm the date of drop off in advance. We didn't get that call until a few minutes before they came. We ended up being home so it wasn't a problem, but they would have had to redeliver if we weren't home. Other than that, great experience.

They were quick, kind, and did a great job. Would definitely hire again.

Awful experience from the start. They’re Folksy enough which might go over well with a certain type of demographic but it’s 2024, we have to offer more The “inventory list” is an online form that looks like it was developed in the 90s and never updated. Webmaster anyone? Lol It was buggy, unintuitive and even had double-click action requirement. Yes, on a website They will spam you if you don’t get the list in ASAP cuz they “want your business” but with the way the site is setup, I’m surprised anyone does it. Honestly, old school businesses like this have a small boomer demographic who does the inventory on the phone with them, in true hand-holding-needed fashion. I got a quote from another company like this and they wanted $560 for a five minute distance move down the street and $700 for a move from DTC to Longmont I used DOLLY and they did it for less than $500… to longmont. The APP (not website) was intuitive, fast, responsive, and the movers were mensch. Let’s let these small (old) businesses die already, use the technologically advanced and economically aware companies to source actual help, instead. Eventually it’ll pave the way for AI-Everything and we can all just lounge around and laugh at how wild things used to be.

Excellent movers!