PILLAR TO POST

5/20/13, I called today and spoke to Tom over the phone and he told me that their prices were based on style of home (basement), sq. footage and age of home (I asked him how they price their inspections, I forgot) . I told him the home was only 956 sq. ft - no basement , one level and built in 1910. He quoted me $365. A bit shocking for me since we used this company last year and the home was double the square footage, a bi-level, and built in 1974. I asked Tom why it would cost me more for this home and he said that it was due to the year and Ken Peter (I requested him) would have to work very hard and do extra things to inspect this home. My question: Was does he do differently due to its age? "Well I'm sure the basement is ... " my response "there is no basement " his response " he just has to work harder and use different tools" My response " What different tools does he use for an older home? " I then told him that I used them last year and I told tom the price charged to me ($345.00) for an inspection on a home double the square feet, bi-level and built in 1974. Tom was at a loss of words so he gave me Ken Peter's cell phone number, I called an left a message a few hours ago. I'm disappointed in the price fluctuations and unprofessional answers to my questions. I spoke to Ken Peter last night and he said that they have a base price for all homes of $325 and go up from there using sq, footage and age, etc.. I woke up this morning not convinced by the above rhetoric, I called Lisa Case from Case Inspections, an Angie"s list business member with great reviews, and they did quote me based on square footage and year and it was way less expensive than Pillar to Post. Guess who I'm using for our next home Inspection!!!

Thomas started outside the house walking around the house. He did not initially walk the roof, because it was wet, but eventually came back to it after it had dried. After doing the outside, he proceeded inside, and walked the house room by room starting with the basement. Every item needing attention was detailed in the front of his report. Items of less significance were covered later in his report. At the end we were given a report with photos, and descriptions of what was found on the inspection.

Ken was great! Very clear and thorough. We enjoyed working with him.

We were very happy with Jeff and Carey. They are a great team and they do thorough inspections throughout the house. With both of them there for about three hours, they really cover a lot of ground. As a franchise of Pillar To Post, Jeff and Carey have a lot of other resources available that can be useful to home buyers and sellers, such as a list of average costs for various things (like fixing a window, etc.) that might be included in the negotiation of a home sale. As with any inspections, I'd suggest that you be there personally to let Jeff and Carey show you first-hand what they find. And to be sure that any questions you have can be addressed by Jeff and Carey.