About us
Business highlights
33 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.6143 Reviews
Showing 51-75 of 143 reviews
Judi S.
11/2013
computer repair
 + -1 morePC Guy was not the appropriate person for the job that I needed, however, he was extremely helpful and guided me to the appropriate people. I will call him again when I am in need of his services.
Description of Work: PC Guy was very helpful.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness |
Yes, I recommend this pro
Response from Pc Guy
OSCAR S.
10/2013
computer repair
 + -1 moreDue to time it was necessary to due 3 sessions, he was always available and was very efficient. I recommend him qnd would use him again
Description of Work: He did a thorough pc cleanup and checkup and repair
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Pc Guy
Luellen M.
10/2013
computer repair
 + -1 moreHe was great. Contacted me immediately, was very professional and friendly.
Description of Work: Clleaned up my computer
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$50
Response from Pc Guy
Dan H.
10/2013
computer repair
 + -1 moreMark was on time, proffessional and great to work with. he set about his job and completed his work in short order. Just what you would want from all in home service providers. I would highly reccomend his work and will use him again should the need arise. Dan Haney
Description of Work: Computer Upgrade and performance issues updates.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$108
Response from Pc Guy
Roz S.
10/2013
computer repair
 + -1 moreIt took him along time to go over what I had purchased. I thought that my laptop was not worth what it would cost to fix it, so I sent him away. It was a mess; it had nothing to do with him. He was very nice and conscientious. He was late, because he could not find me. He did what he could. I choose not to have him come back. He fixed my printer and downloaded some software. I had close to 600 viruses on my computer. He came out the day that I purchased the big deal. It took him along time and nothing got done. I would not use them again.
Description of Work: Pc Guy tried to fix my computer.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
$54
Response from Pc Guy
Marjorie A H.
10/2013
computer repair
 + -1 moreHe drove from East Denver and was here on time. He fixed my computer and everything is running smoothly. He was very professional and pleasant and did a very good job.
Description of Work: I purchased this Big Deal for computer service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$54
Response from Pc Guy
Allan B.
10/2013
computer repair
 + -1 moreMark didn't come to home, but took control of computer remotely, that was fine, but as I watched him he erased many files and programs etc, spent about 3 hours with long delays while he had me re-load windows and try to re-load Java twice. When all was done, computer would not run at all, and Mark suggested I buy a new hard drive and completely re-install everything. I then took computer to Bargain computers to have them try and fix. Bargain computer called me the next day, all fixed and charged less than Mark. . . Said that one file was wiped off that was needed and after they re-installed they were able to quickly clear the problem. I told mark this, and he felt he had spent time, and wanted me to pay for 4 addl. hours - he left it up to me to send payment. As he was rude, and actually caused the total failure I have decided NOT to pay any additional. Allan
Description of Work: Hired to come out and spend an hour repairing computer - running slow and wouldn't load Java.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$54
Response from Pc Guy
Richela D.
09/2013
computer repair
 + -1 moreExcellent. He arrived on time and completed the tasks within the hour. Very professional and you know he really knows his stuff. Also glad to know that he can do repairs remotely. Since I know him through this initial experience, I would definitely trust him to do work on my computer remotely. Highly recommend him. Like the discount he gives for Angie's List members.
Description of Work: My computer was running slow and needed him to clean it up and to also teach me how to do it in the future. He did both of this very effectively. The pc runs great and I have more knowledge and skill to help myself too.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$54
gerald M.
08/2013
computer repair
 + -1 moreIt went very well. He was quiet and polite, and did everything possible to solver out problems. He was an example of someone who knew what to do and did it.
Description of Work: Cleaned up the programs on my wife's computer. Restored her access to e-mail. Helped her with daily operation. Responded to her questions which arose after he'd left. Returned the following day to work out operational problems. Got everything humming. Refused to bill us for the second trip.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$54
Response from Pc Guy
BARRY B.
08/2013
computer repair
 + -1 moreCalled back withing 1 hour of original call. Came to my location on time, settled in to work very efficiently, and the results show his work was A-1. Will use him again if neede.
Description of Work: Cleaned up trash in my computer. Made it run much more quickly. Installed virus scan
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$50
Response from Pc Guy
Ron R.
08/2013
computer repair
 + -1 moreMike is a mature, polite, pleasant professional. He was a few minutes late to our apt but called to let me know traffic would make him 10 minutes late. He spent 2 hours installing Windows 7 on a new CPU. He also added the many auxilliary programs that you must have to function in todays computer world. While he was waiting for software downloads, Mike worked on our laptop and cleared out some unnecessary files and installed Norton which he felt was better than the system I was using.. I had questions after the installation process and called Mike . He offered to come back over but we were able to solve the problem over the phone. He left his card and said to call him anytime with follow up questions. Mike worked for 2 hours but only charged me for 1 1/2 because he said that part of the time he was just waiting on downloads. I would recommend him and would have him back if we need assistance in the future PS My dog liked him a lot
Description of Work: Installed Windows 7 in new computer CPU
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
Response from Pc Guy
SHARON V.
08/2013
computer repair
 + -1 moreHe did excellent work. He was very knowledgeable and knew exactly what he was doing. He was punctual. I was very impressed with him. He was reasonably priced. Overall I was very impressed with his work and would highly recommend him to anyone for computer work. He was here for about 4.5 hours and it was well worth it.
Description of Work: Hooked up my computer and got it going.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$162
Response from Pc Guy
Peggy B.
08/2013
computer repair
 + -1 moreHe worked on my computer and was able to get it running faster. But he was unable to get my wireless router working again. He did fix the other issue on our computer though. He was very nice and personable and gave us good information. He was also easy to deal with.
Description of Work: We had PC Guy come to take a look at our computer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$150
Response from Pc Guy
Renee S.
08/2013
computer repair
 + -1 moreFirst time experience has been very positive. Pc Guy's analyses (plural) of my system was most welcome. His opinion that my system still could be maintained, e.g. was not necessarily "outdated" -- is most welcome!
Description of Work: Install updates to Adobe and Java..Review PC hardware and software. When a question was asked, Pc Guy came back the same day -- TERRIFIC! Questions were answered in language I could understand...
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$162
Response from Pc Guy
Mary G.
08/2013
computer repair
 + -1 moreI do recall he was very polite, knowledgeable, and not as expensive as many other companies, I consider this a very great plus as it is easy to find service in any field if one can pay any price but difficult if one has limited funds. I WOULD CERTAINLY use him again and recommend him to any one needing his PC service.
Description of Work: This was for PC service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Pc Guy
Ben L.
08/2013
computer repair
 + -1 moreJob went very well. Mark arrived promptly. Mark removed hard drive from old computer and reeinstalled it in new computer to facilitate transfer of files. Everything went smoothly and job was finished in a little over and hour.
Description of Work: Helped set up new desk top computer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$60
Response from Pc Guy
Richard B.
08/2013
computer repair
 + -1 moreHe did a very good job and he was able to take care of the problem. He cleaned out the computer. He was able to respond immediately unlike some of the bigger computer repair companies.
Description of Work: Our computer was having trouble hooking up to the internet.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Pc Guy
Joseph K.
08/2013
computer repair
 + -1 moreWe were very happy with the service. He was on time and he did all of the work that we asked him to do. I would call him again if service was needed.
Description of Work: He cleaned out one computer and he backed up the files so we could transfer to a new computer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$50
Response from Pc Guy
Angelica J.
07/2013
computer repair
 + -1 moreI felt that he was very honest and I have referred him to other people.
Description of Work: My computer was running very slow and he came and cleaned up a lot of files for me. He was very thorough of his explanation on things.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$45
Response from Pc Guy
Jill O.
07/2013
computer repair
 + -1 moreWent well and I've had to call him a couple of times since then. He's been very accomodating.
Description of Work: Came to my house and cleaned up my computer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$99
Response from Pc Guy
David T.
07/2013
computer repair
 + -1 moreI was very impressed that he would spend that amount of time on the phone troubleshooting with me. He did a great job asking questions and determining if it was a problem he could help with or one he couldn't (i.e. internet service). I would without a doubt, use him again.
Description of Work: I called because I wanted our 3 computers serviced. I had to leave a message. He returned my call in a timely manner. He then spent 20-30 minutes speaking with me about the problems our computers were having. He wanted to determine if it was a problem he would be able to help with or if not, we could save the money we were going to spend. He suggested some things we could try first and if those didn't work, he would be more than happy to come at that time.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
Response from Pc Guy
Gwinda H.
06/2013
computer repair
 + -1 moreHe explained everything he did in a non computer geek type language that I understood. I would not hesitate to call on him again. I have his business card close at hand. Great guy with lots of patience!
Description of Work: He removed a lot of unused programs & added some things that would be useful to me. He made my computer run so much faster.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$54
Julie M.
04/2013
computer repair
 + -1 moreI was fooled again. This guy is bad news.
Description of Work: My first review about Mark was very good, though I thought he was very expensive (he saved me a lot of time, so I thought it was worth it). My brand new computer -- one that Mark built himself -- started having problems about a week after he installed it. In addition, my home computer, which Mark also worked on, started locking-up, lots of error msgs, etc. After another week or so, I called Mark because I thought I needed a new home computer -- he looked at it and said "oh, it's just another cheap machine." So, of course, he tried like h*** to sell me another one he would build. After thinking about it, I decided to purchase an "all in one" computer. I told Mark that's what I wanted, and after several days, he came back to me with a bid of $1,800. That's just the machine -- no software, no installation. Funny, I wrote back that day to let Mark know I just bought the EXACT same computer from Best Buy for $829.00. His response was "great! when would you like me to set it up." Really? He tries to over charge me by $1,000, and he thinks I'm still working with him?? Obviously, I didn't trust him at that point, so I decided to call another repair company called Tek-ease, which I found on Yelp. To make a very long story short, not only was my "cheap, substandard" home computer fine (I took the all in one back), but my office computer -- the one Mark built and sold me for $2400) had many problems, which my new computer guy, Ryan Korkie -- who just joined Angie's List by the way, fixed both machines and my life is back to normal. Seriously, Mark comes across as a nice person, but don't trust him. Remember this story, and call Ryan when you need help with your computer(s). How he ended up with as many positiive reviews on Angie's List really makes me wonder about their credibility. If he duped me, he's done if before, and he WILL do it again. Just remember, Mark, what goes around comes around.Julie Montgomery
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,400
Response from Pc Guy
Carl N.
02/2013
computer repair
 + -1 moreHe told me to restart my computer. I appreciated it that he did not charge me for his advice. I would try him again because of his honesty.
Description of Work: He gave me advise on how to get pop ups off my computer.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Juliana R.
02/2013
computer repair
 + -1 moreFirst Issue Bought a new printer that needed add to wired and wireless network. This was a brother all-in-one printer which is not a user friendly product. Second Issue Needed a new router. On both issues, Mark walks through the problem and how he is going to solve it. Very professional and friendly.
Description of Work: Great Experience
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$355
Contact information
5421 E Gill Pl, Denver, CO 80246
Service hours
Sunday:
8:00 AM - 6:00 PMMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 6:00 PMLicensing
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Training,
Computer Sales
FAQ
Pc Guy is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 6:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 6:00 PM
Pc Guy accepts the following forms of payment: Check
No, Pc Guy does not offer free project estimates.
Yes, Pc Guy offers eco-friendly accreditations.
No, Pc Guy does not offer a senior discount.
Yes, Pc Guy offers emergency services.
Yes, Pc Guy offers warranties.
Pc Guy offers the following services: Custom builds, on-site repair, pc rebuilds, computer training, computer support & computer consulting.
Data recovery and Data Backup.
Contact information
5421 E Gill Pl, Denver, CO 80246
Service hours
Sunday:
8:00 AM - 6:00 PMMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 6:00 PM