O'Brien Construction Inc

Kevin O'Brien was unable to fulfill his promise to perform a relatively basic and general bathroom remodel project for us under the terms and conditions in the consideration of a legal binding agreement. The agreement was confirmed on April 10, 2014 although we initially received a written estimate from Kevin on January 21, 2014. Kevin O'Brien was unable to manage his time effectively and displayed an impressive level of uselessness in his ability to effectively communicate with us and perform the tasks in the above mentioned agreement. Kevin O'Brien, (a.k.a. glorified scheduler) was consistent in failing to manage and secure independent sub-contractors he uses to perform a relatively basic and general bathroom remodel. He consistently scheduled and rescheduled the project over a THREE month period of time due to his inability to schedule and control independent sub-contractors he uses since he does not employ them. In addition, Kevin was incapable of delivering a promised written contract on numerous occasions. I believe Kevin O'Brien unethically used us as a place holder in between bigger jobs and was not straightforward or sincere with us from the beginning with regard to OUR project. Kevin O’Brien only succeeded in wasting MONTHS of our time with his delaying and postponing with one excuse after another causing us to reschedule our vacation and other events. In addition, AFTER making us wait over THREE months, Kevin O'Brien arbitrarily decides to BREACH our legal agreement with no regard of common courtesy or consideration to us on June 16. We wanted confirmation he was indeed deciding to breach and Kevin O’Brien confirmed his BREACH again on June 17. It was at that time Kevin O'Brien had the AUDACITY to threaten to BILL US for his time he is unable to manage immediately and directly AFTER HE BREACHES our legal agreement on June 17. Kevin O'Brien's time is worth nothing to us and Kevin O'Brien did not set foot into our home to do any of the agreed upon work with regard to the project under the terms and conditions in the consideration of the agreement. Kevin O'Brien IS NOT entitled to make arbitrary demands after HE BREACHES. THIS IS CONTRACT 101. We consulted with an attorney and are VERY CLEAR on our position. We are currently mitigating damages. Kevin O'Brien’s inability to keep his emotions and temper in check towards problems he has created for himself are considered by us to be as “intent to harass” which will not be tolerated. We are prepared to move forward vigorously with a lawsuit for compensatory damages we are entitled to. Kevin O'Brien is absolutely the most self-serving arrogant disingenuous incompetent "self-proclaimed" contractor I have ever had the unfortunate experience to deal with. I cannot overstate how reprehensible Kevin O'Brien's actions have been throughout the painful duration of this process and his inexcusable, unprincipled and unprofessional conduct.

Kevin did a great job - the tile looks nice and the shower has not had any problems (the work was done over 3 years ago). He was more expensive than other quotes I received, but it was worth it because he did a quality job. He was always responsive, professional, and on time. I would use him again.

Tried to contact and left my email address and phone contact - no reply

I called O'Brien Construction to have them come and give us an estimate for a bathroom remodel. Mr. O'Brien was very short with me on the phone and never called us back.

One bathroom was a typical "quick construction" bathroom and the other was built by the previous owner who thought watching the Home and Garden channel taught him everything he needed to know. Kevin came in demoed it all and brought them both up to code and they are gorgeous! If the master tub had padding, I would sleep in it. In addition, the floors in the basement were replaced with gorgeous hardwoods. Kevin and I got our wires a little crossed - I ended up accidentally hiring someone other than his contractor to install the floors. The person who did the job was horrible. Kevin quickly and very thoughtfully rectified the situaton by going to bat for me with the flooring company and found an excellent trim guy who finished the job. Kevin's excellent customer service is the reason why I hired him again to do another "fun" remodel on another property which turned out beautiful as well.

Excellent. Kevin knows how to manage a team. He keeps things on track and communicates timelines, problems, solutions, etc.

When we kevin for the first time we where impressed with his knowledge and forsight in the project. we had a few meeting with kevin about planning and whatnot. we discussed in detail the budget ,materials ,and schedule. We looked at 3 companys and found Obrien Construction to be the most qualified for the job. Day one sign contract and begin demmolition process. kevin install floor protection every day to keep the rest of the house clean. the process went very smooth. sub contractors where very profesional. the whole job went very well. the job was finnished within the schedule and the budget. Kevin did not mind our dogs he even let them out for us when we where not there. I think they miss him. I will be using him for future projects.

Overall the job went better than expected and we would use Kevin again in the future.

Hiring someone to do a project on your home can be at best a crapshoot. You can utilize resources such as this list and recommendations from friends and relatives but, in the end, there is still no guarantee that you will get your project done properly and at a fair price. Obviously, interviewing prospective companies is important but one has to realize that most salespeople know exactly what to tell the homeowners to try to get their business. I've also learned that getting an estimate much lower than the others usually means hidden costs and/or over runs and that estimates that are much higher means the company doesn't want your business or that they are resting on their reputation. In the end, it is very hard to select a company and someone that you can trust especially for a project that is not inexpensive. You trust your instincts and hope for the best. With that in mind, I did find having my bathroom remodel with O'Brien Construction a very positive one. Kevin, the owner, was trust worthy and honest . The cost of the project was reasonable and fair. Our over-runs were minimal. His group of sub-contractors were all top notch. The quality of the work was excellent. Kevin does have a strong work ethic and a strong loyalty to his suppliers (which could be a problem for some individuals wanting to use different sources). He was at our house daily to make ensure everything was in order and always was available for any concerns or questions. His most positive attribute was his integrity by ensuring that the project was done correctly. He re-installed our shower glass and will be re-doing our bathroom window (glass block) at his cost. I would not hesitate a second to recommend this company to a friend or family member. We will be using him in the near future to do a re-model of our hallway bathroom.

When we first met Kevin, we were impressed with the detail and his knowledge of construction. The bathroom in the basement was completed with the only problem being that a special shower had to be built from scratch because of the space. However, the shower turned out beautiful. The upstairs bathroom turned out beautiful but we did have some problems along the way which included increased costs. We chose to buy our own toilet, sink and bathtub because we found better products on line. Kevin does a beautiful job with ceramic tile, however he doesn't always remember the decisions we made prior to the work. For example, we had always designed the walls and the floor in different patterns. Kevin said we had changed our minds about the pattern on the floor which resulted in having to buy more tile than was estimated. We had saved the previous door from the old bathroom to be reused. However, he cut the door too short resulting in the purchase of another door. The caulking had to be redone numerous times because the moisture loosened the caulking. Some of the remaining caulking, I chose to do myself. The painter Kevin employs was amazing. In fact we hired her to do another painting job for us. The plumber did great work, however his language left much to be desired while he was working. As with all remodeling, there are little things that are noticed once the job is done. Sometimes it took Kevin a while to get back to us.

Called this company for an estimate. My budget was around $12K for a master bath remodel. Received a call back about a week later, and was told that basically for the job I want that would be the cost of materials, but he would give me a call next week to set up a consultation. Never got a call back.

Kevin O?Brien is very professional and has great organizational skills. His subcontractors were sequenced very efficiently so that the project did not experience delays. Kevin knows the value of good communication with clients, and each time I spoke with him he always asked if I had any questions or concerns. He also communicated well with my condo management regarding water shutoffs, flooring noise-control underlayment, and the insurance policy he carried. He and his subs always showed up at the scheduled time, and the work areas (as well as the condo halls) were always cleaned at the end of the day. The subcontractors did work of exceptional quality. Kevin was a good problem solver, and came up with the idea of a steel bar to support one end of my granite bar overhang rather than a bulky corbel. The project was 90% done in five weeks (when he had estimated 6-7 weeks). And I moved back into the kitchen at that point. However, finishing the project took another four months! There were mistakes on the part of the distributor, manufacturer, and installer of the (high-end, custom) cabinets. (The fillers in the lower cabinets were not wide enough, so a drawer wouldn?t open because it bumped into the oven handle and two cabinet doors hit appliances. The pantry doors arrived configured differently than ordered. The re-ordered doors weren?t colormatched and had to be ordered a third time. Pantry roll-outs weren?t deep enough to use the available space.) Lesser contractors would have disappeared when these problems arose, but Kevin vowed he would finish the project to my satisfaction. He worked with his cabinet distributor to order some new doors, filler, end panel, roll-outs, and drawer fronts. He even had to recut granite and reconfigure a kneewall to solve the drawer-bumping problem. For only two days during the final four months was there any construction mess in my kitchen. Of course, I wish that the project had been completed in 7 weeks, but I am going to live with this kitchen for years and am glad that it was completed correctly. Kevin can be trusted; he knows the value of a good reputation. I felt like Kevin was my partner in trying to achieve a great project outcome, rather than just a person I had hired. I wanted perfection, a high-end kitchen, and warranted work and Kevin delivered. Even with my problems I can easily recommend O?Brien Construction.

Kevin O'Brien was very thorough on the details and type of finishes I wanted. The bid was very accurate. The project was started on time and only ran one week over estimated 6 week completion because of a wrong tile choice on my part. O'Brien Construction was always on time, they kept the jobsite clean and placed plastic runners on the carpet getting to the basement. Subcontractors were all courteous and professional. Communication was easy, open and honest throughout the project. I would definately hire O'Brien Construction again. :-)

Overall, the projects went extremely well. From the beginning, Kevin was very knowledgeable about the work I was looking to have done. He presented a lot of great ideas and had pictures from prior jobs to assist in generating additional ideas. The bid he presented was extremely organized and detailed. He listed all the contractors he works with and provided their contact information so I could check them out. He also provided references of previous clients that I could contact regarding his work. He took the time to go over the entire bid, explain any terminology used, and answer any questions I had. He was willing to pull any and all permits, whether needed or not, to ensure I was comfortable. Kevin's bid was not the highest I received, nor was it the lowest; however, the quality of work completed is second to none. Kevin always showed up on time to do the work discussed beforehand, and if something came up that altered the work schedule, he was sure to call well ahead of time to inform me of the changes. He never ended a phone call without asking me if I had any questions or concerns, and he even made a few follow up calls after the work was completed to see if I was happy with everything or if there were any problems. I intend to have Kevin complete the remodel of my master bathroom in the near future, and I would recommend his work to anyone. O'Brien Construction is top notch!

We met with Kevin a few times before we decided to hire him. He always made sure to make his appointments on time. We wanted to hire someone with attention to detail who would do quality work and decided to go with Kevin after referrals and our meetings with him. This was not an easy job but Kevin knows old houses and knew exactly what he had to do to and more importantly, what kind of problems he expected to run into. He discovered some issues from faulty work done many years ago and was really good about communicating the problem and what our solutions were. Everything was done when he said it would be and his subcontractors were superior. I am very picky about remodeling and Kevin not only lived up to my high standards but he did a good job handling all my questions and issues. He is a very good communicator and that really helped during this project. I would highly recommend O"Brien Construction - especially if you have rooms in an old house that need remodeling. He really knows his stuff. I wanted a high end bathroom and that's what I got.

Overall experience was good. Have used him previously. He hired painting subcontrator, plumber, electrician. He rebuild the entire bathroom, from construction to tile work. The work stretched out a little longer that the estimate.

From the beginning I could tell Kevin was in a different league than the other contractors that I talked to. He is very professional and only hires sub-contractors that meet his high standards. We agreed on changes along the way as mold and other hazards were found. One of the things that I really appreciated about Kevin was his patience in explaining everything to me and never pressuring me to do additional work. I never imagined my basement could look so good We talked a lot about the look I wanted and he offered good suggestions. His tile work is beautiful. The clearance in my stairway was not up to Denver building code. Kevin worked with the building department to find an agreeable solution. Another thing I really liked about working with Kevin is he doesn't forget you when he finishes the job. He called me a few weeks after completion to make sure everything was okay and came back promptly to correct a couple minor issues. I've already hired Kevin to remodel my other bathroom

Organization and trust are Kevin's key attributes. His proposal is detailed and understandable. He takes pride in his tile work and is a perfectionist. The shower turned out beautiful. Painting is not his strong point, other than that all went smoothly and turned out great.