Movemasters

They were great. We ended up using them longer than they quoted, but the service was great. They were fast, efficient, and professional.

Well, my husband had originally set up a move with "All My Sons Moving" which he saw in the phone book, along with thier huge two page ad. I looked them up later on Angie's List and got the hint that maybe they weren't all that great - then I looked at their BBB record and found over 30 complaints against them! I then saw on Angie's List the good record & comments about MOVEMASTERS - and called to get some info. Randy was so helpful, calm and courteous...... quite professional too. I simply got a great vibe from the phone call and booked the move. It is always a little nerve-racking to seek out a new moving company and I thought if he is so nice then his employees probably are as well. I opted for three guys to do it and that really worked out wonderfully as they worked like a "Dream Team" together. Arrived on time, got to work immediately, extremely organized teamwork, efficent, professional, very polite......... and treated each piece of 'everything' with amazing care. I am 47 years old and have had a good number of moves in my time, in CA and CO. I truly have to say - and my husband agrees - this is THE best moving company EVER. On top of being so careful and courteous, the team seemed to 'fly' in time to get things done pretty fast. I have not experienced that before - as sometimes others have randomly disappeared in the truck every 15-20 min...... while they are on the customers clock of hourly pay. Anyway, these guys were not like that at all and as a matter of fact, I do not know how they did not take any breaks really. There was always one of them doing something to get on with the project. They moved heavy furniture like an orchestrated, smooth ballet troop - making turns easily and quite stress-free for me. They handled our treasured items with such care and I would use them of course anytime..... and recommend them highly!!!!! Also as just a side note........ along with being so polite, the guys were actually 'cheerful' and SO upbeat about what they were doing...... and didn't act like anything was a hassle or a huge strain. With a move which has never happened so fast before, we were elated to pay them the $600 for not only their superior efficiency but for their superb care of our things. MOVEMASTERS rocks!!! Thank you to them for everything, especially the help to make a usually nervous event so absolutely near stress-free. EXCELLENT in every way! ********** Also - just a piece of info: when you mention "Angie's List"...... they give 5% off the bill. We allocated some cash for a tip for each guy and added to it when they saved us so much time/stress. They deserved every dollar - truly.

had the crew out to move everything for us, got it all in one trip with a 3 man crew. Estimate was pretty spot on, the crew was top notch, they really worked hard for us, all 3 of them were super. Now the bump in the road, we have brand new bedroom furniture and we noticed the side tables had some light scratches after we put the lamps on them at the new house. I know they had one or 2 light scratches before, but now the entire top had them. Called them and they came out with a wood guy and got them to look just fine, I appreciated that, but on the way out he mentioned he didn't believe they did them, that left a bit of a bad taste.

MOVEMASTERS ROCKI!!!! On Friday, August 20, Brandon & Nick arrived at my Thornton apartment on time [8:30 am] and in 5 hours, I was in my new apartment in Wheat Ridge. This was the BEST move ever. The crew was helpful and courteous. Every piece of furniture was placed where I wanted it and every box in the room that it was marked for. The antiques were handled in a very professional manner. From the 1st call to Tim in the office, to Dan the estimator to the truck crew [Brandon & Nick] this was a pleasant experience. The only bad spot in the day was Nick lost his wallet, I hope he found it. Thank you Brandon & Nick & Movemasters

They even helped me by moving the piano from the porch at my old house to the livingroom which will help for staging purposes and at the new house they went out of their way to help me by moving a new tv curio cabinet and dining room table, that I had picked up from American Furniture in my truck but were too heavy load. The guys were great. I will definitely be calling them when it comes time to do the last of the move after my now "old" house sells.

I wasn't present for the move, but my mother was very pleased with the service provided. The two gentlemen who moved her were very polite and kind to her and even purchased a drink for her. I would definitely recommend this place to other people. I gave a B on the price, because I found cheaper services, but in all fairness, their price is very reasonable and comparable to other companies, but I imagine their service is far above, well worth the extra $10 per hour.

This was the best moving experience we've had out of 4 moves in the last several years. Randy and indeed all of the managers/staff are responsive, professional, and friendly. The 4-man crew led by Nick was excellent: careful yet quick and courteous. They arrived on time and had great communication with us throughout the job. They completed the whole job (pack and move) under the estimated time and cost (the estimate was in the middle of the average of the 5 estimates I got). I would not hesitate to use Movemasters again!

I did the packing and they took the things loaded them in the truck and unloaded them. They took apart my kids beds and set them up again when they unloaded. They did anything and everything I wanted. It was an hourly rate I paid and seemed very fair. It took them 4 hours to move the things and it was from the 4th floor down and they worked very fast and efficiently. I went out and bought them lunch and they said they would wait and I told them that I would pay for their time. They worked great and were very conscientious. I would not think twice about hiring them again.

This was the best moving experience I've ever had! The guys were punctual, professional, very careful with my belongings, and helpful in disassembling/assembling furniture that I didn't have time to get to. And they were especially helpful in moving the furniture around until I felt it was in the right place at my new place. They not only worked very hard, but they were kind and personable which was an added bonus to a stressful move. I would highly recommend this company!

I submitted the report preceding this one, with the "D" grade. Subsequent to that report, the owner Randy contacted me via email with what seemed like a heartfelt apology for the way things went. In thinking it over, and with his explanation, I don't know how he could have done things any differently. Basically the other customer had to change their moving dates, so Movemasters felt that they had to accommodate them. Still not a nice thing to do to us, for sure, but he was in a pickle. He offered us free moving supplies, which were in no way tied to this updated report. Good company, to do that.

Movemasters made my move easy and smooth.

They did an on-site visit to provide the estimate. There were available to do the work on one of the days that worked for us. They showed up with 2 guys and a large truck. They provided packing materials for the kitchen (that they packed with) and also "rented" us Wardrobe Boxes for $3 each. The Wardrobe boxes had to be returned to them upon delivery at the new address, but were a great value and made moving the closet a snap! Our move date was in the middle of a snow storm, but they moved us without a hitch. The packing and move took a little longer than originally quoted due to the snow storm and I was charged a bit more than anticipated. But the owner of the company called me without my asking him to the next day and refunded me the vast majority of the overage. The services and quality were great. They were quick and careful and nothing was damaged or broken. Walls and doorway dammage was avoided. They also carried things downstairs upon delivery for us.

Movemasters arrived at my house on time. They quickly and professionally moved my entire household possessions and those in a storage facility without one ding or any damage. They were truly amazing and I would recommend them in a heartbeat!

They were excellent. We had several valuable pieces of art and an old piano, and they handled everything with wonderful care. I would rate them highly - their price can be better though. If I needed to move again, I would use them in a heartbeat.

The movers showed up right on time. They were very quick and professional. All of my items were well packed by them and came through the move without a single scratch. I would happily use Move Masters again.

Crew showed up on time, got right to work, hustled the whole day getting everything done.

The move was the smoothest I've ever had, the best customer service possible, and I've moved over 50 times. Randy obviously knew how to estimate, what special things to include, and just about how many boxes I would need. He was very close. Dan estimated how long it would take to move, and he too was close. The only problem we encountered was that the apartment building we moved into had a policy that the movers couldn't go in the front door of the building, they had to park on the street, carry all the furniture through the underground parking, and then up to the floor. That took extra time and as a result it took an hour longer than anticipated. My husband was three weeks out of a rehabilitation facility, and was quite unsteady and tired much of the day. They moved around him, and only asked him to move when everything else was on the truck. At that point my son took him to brunch and they arrived at the new apartment just when the movers arrived. My husband and son sat out on the balcony while the movers were bringing in the furniture. I asked them if they could set up our bed so my husband could take a nap. They set it up as soon as they got to it, and my husband was able to lie down on the bed. After the furniture was in place and the boxes all delivered, I was writing out the check to Movemasters when I heard my husband fall. He had gotten up to go out to look at the balcony garden and fell backwards. Dan and one of the other movers rushed over to help him up and offered their help. We called 911 and for the next six weeks my husband was in the hospital, but he never recovered and died on September 15th. During that period Dan came by to pick up the boxes twice. I didn't have any room to store boxes and it took me six weeks to get settled because I was mostly at the hospital. Dan came to pick up most of them, and then came back to pick up the rest. The second time he came I was missing a box, and he helped me look for it, including going down into my storage unit, unloading everything to see if by chance it was there. It wasn't. He also went back to their warehouse and queried all the guys that had helped move us. Normally they'll scan the trucks right after a move, which I expected, so I didn't expect results from looking again at the warehouse. Dan sent me a note, along with the refund check for the boxes, saying "I asked all the crew and searched hi and low for your missing box--nothing came up here." They provided "out of the box" service to me, and I will recommend them to everyone I know who's moving locally in the Denver metro area.

My initial phone conversation was positive; they were willing to do the job on a Saturday without extra cost, which was necessary due to my job situation. They called back the day before the move to confirm. The movers showed up a bit early and got right to work. They communicated very well and did everything as asked. Movers were very proficient and effective. There was a short wait time until I could get into the new house so the movers went to lunch and then met me there. They asked questions throughout to be sure things were being put into the right place. They provided additional help as requested and were very friendly.

They were awesome, and their price was reasonable. They were efficient, fast, and very friendly.

Everything went great. Each apartment complex required they check in, deal with the apartment's elevator rules, parking rules, etc, which they did with no intervention needed from me at all. Everything was moved quickly, professionally, with no problems, and they were responsive to all my requirements.

Move Masters arrived on time, did the job efficiently and professionally, and came in under their estimate of $1200 (total cost was $1045). We were very pleased with their service.

Movemasters made the move much easier. Due to my work schedule it is hard to plan for things very far in advance and even though I called on a Monday, Movemasters was able to have a crew of four with two trucks for me on Thursday. When I called they immediately scheduled a visit to my old house to eyeball the load. The estimate they came up with was 6 to 8 hours for 4 men at $156/hr (-7% Angie's List Discount--the only discount they have ever given in 28 years apparently). They don't add fuel surcharges or mileage, just the fixed rate. They told me they would leave Denver at 8 and should be to my house around 8:45am. They arrived at 8:30 and got right to work. All four guys worked hard to get the truck loaded by 11...I never saw anyone even take a breather--amazing. They took a half our break for lunch when they relocated the truck to the new place and then got right back to work. All of the guys where very friendly and were very happy to move anything around in the house for us. All of the movers were long-time employees, by the way. They finished up at 2:30 and charged me for 6 hours, the low end of the estimate...what a nice surprise! Anyway, I wouldn't hesitate to recommend them to anyone...they were punctual, careful, friendly, and reasonably priced.

Excellent. The movers arrived on time and we were happy to see the same guys for the second move. The storage area was just the right size, which means there wasn't room for sloppy packing and the guys did a great job.

They ended up charging less then the estimate. We really appreciated the work they did for us.

Movemasters did two moves for me. One was a small move just a couple of blocks. I appreciated their willingness to waive the fuel charge because there was so little driving involved. They did a second move for me which was much bigger. They were prompt, careful and very willing to move furniture around once they arrived at my house. Would definitely recommend them!