Mountain Breeze Heating and Air

Company refuses to quote hourly rate. Had them install a new furnace 2 years ago. At that time I also had them install an A coil for future ac unit. Needed to save $ for the other half of system. Finally got a break and purchased the rest of the parts myself and installed all I could. Called and asked for a quote to simply connect piping and charge system. Usually only a 3-4 hour job. They came back and said they wouldn't make any money by just going around installing customers products. Then they said it would be roughly $2000! For a simple connect evacuation and system charge!!! This company has no interest what so ever in working with the customer. Even one that has done business with them before. Be very cautious about dealing with these people. Shop around other places. UPSATE Within 3 hours of leaving this very honest and to the point review I was contacted by the company. The gentleman that called ask me to remove my review from Yelp saying it was unfair and all wrong. I asked him specifically about the $2,000 quote and he said he was unable to give me any better quote without looking at the job. Now I understand that giving an estimate over the phone can be difficult at times. I have run my own company before but he did not offer give me a rough hourly rate. I did ask him if his employees were paid hourly and his response was no they are all salary. At the end of our conversation he again asked me to remove my negative review and I told him I would not. Everything in it has been honest and true. His response was then have a nice day and I will contact Yelp directly and ask them to remove my review. Wanting to everyone! A company that tries to manipulate and unbiased site by removing negative comments should be avoided at all costs.

MBH&A arrived on time and assessed the damages. This was an old R22 unit that came with the house and so repair parts and refrigerant are not available or desirable (R22). MBH&A had a range of options for replacement which we chose from and got a substantial rebate for retiring a freon system. From the time the MBH&A rep arrived until we had a new unit installed and tested was just under 4 hours. This included replacement of the coils in the central air unit. The service visit was $84.00.

They have been very good. They come out every spring to do a service check to make sure everything is in good working order for the coming year. They are very responsive.

It was a good experience. Their response time was really good, and they estimated the project, and they did exactly what they had estimated. They were clean, and they did what they said they were going to do, in a timely fashion.

Our furnace blew out in Nov of 2011 and we contacted four companies to give us quotes on a new one. Mountain Breeze came in well under the other companies price and gave us a great deal on installing an air conditioner at the same time. Both systems have run with no issues since they were installed and Mountain Breeze calls every spring and fall to schedule the maintenance check on both systems. They are punctual for those appointments and always send a nice courteous professional to do the work. I have recommended them to friends in the past and will continue to do so.

Owner (Jim) serviced the air conditioner the previous summer and is suspected of deliberately damaging the inducer blower motor at that time. Furnace would not start up last October, and I caller another service provider who noticed what appeared to be a hole from a screw that was driven into the windings of the inducer blower motor. After I called the office of Mountain Breeze to explain the situation, Jim came over to the house and was very irate and aggressive. He began to perform unauthorized repairs to the furnace before I arrived, and he reinstalled a control module that had the back cover removed. This caused the main blower motor to short out requiring replacement. Although he was very competent and worked hard, his tactics were hard sell to my wife, and he showed a lack of respect and professionalism.

I came home from vacation to find my AC a goner. I called on Monday and they were there the next morning at 8am. I was sure I was going to be told I needed an entire new unit, but he tested a variety of things and said it was the fan motor. He replaced it on the spot, and did additional clean up and maintenance. Because I'm a home owner who doesn't know much about appliances or fixing such items, I asked many questions. He was very informative not only about this repair, but future maintenance, the different types of AC systems, new regulations etc. Also, he took great care to always use protective covers over his shoes while walking through my house. Much appreciated all around!

I spoke with the owner of the company Jim this morning to get the best possible deal on a replacement furnace. He quoted me around $2600, but he would make no money on the deal. The condenser coil would be an additional $1000. His repair rep had quoted me a price of $3200 for the furnace and the coil. Not only did his price go up, but it was a take it or leave it deal. He told me that his price is the lowest and that "he could name 20 other companies that would be the same price or higher." I told him I understood that, but I still wanted to get additional quotes given the price. Once I said that, he told me "then we don't need to do business! Have a nice day!" and he hung up. I do not recommend this company. If they are afraid of a second quote then they must not be competitive to begin with.