Mathias Lock and Key, Inc

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I chose them because they were used by the property management company that manages one of my properties. They’ve been alright.

We had been having trouble with our front door not latching properly. After looking at our lock, the person from Mathias said that it seemed that the return spring was broken, but he was not familiar with this kind of lock and probably couldn't get a spring. So he tightened a few screws and that was it. A few weeks later, with our door still not working properly, we called a different company (see our review for Colorado Security Products) who came, took apart the whole lock, went to Lowe's to buy some springs, came back and fixed the whole thing, all for less money. Update to this report: Mathias Lock & Key telephoned us as soon as they saw this report on Angie's List. They expressed great apologies for our dissatisfaction and told us that a complete refund would be sent to us right away. They assured us that the company, fourth-generation family-owned, was committed to excellent work and customer satisfaction. We appreciated this prompt response, and will consider using them in the future.

great

We scheduled an appointment about 2 weeks in advance. Chris came out and gave us a detailed rundown on the work to be performed, even provided some useful advice on which kind of deadbolts to install. He did not have one of the deadbolts in his truck, so he drove back to the warehouse, picked it up, and installed it - same day. He also helped to adjust the lock on our front door so that it would open and close easier. Overall - outstanding service. Little pricey, but these guys are very very good at what they do. Highly recommended.

THE GENTLEMAN THAT HELPED ME WAS EXTREMELY HELPFUL AND COURTEOUS. I WAS ON MY LUNCH BREAK DOWNTOWN AND WAS IN A BIG HURRY. HE WORKED QUICKLY SO I COULD GET BACK TO WORK. THE KEYS WORK GREAT AND THE PRICE WAS REASONABLE.