Lotus Gardens and Landscapes

Things went very poorly after the consultation. Terre was almost completely nonresponsive after this not returning phone calls or emails. Se was supposed to come at the end of April 2011 to turn and amend the soil and then do the install a few weeks later. On June 21, after I attempted to contact her many times via phone and email, she finally returned an email and said the following: "You are not forgotten. I am working my way through the list of people,based on the neighborhoods where the most were bought, for efficiency.My original plan for turning the soil first didn't work well due to theweather we had, and by the time the follow up crew arrived to plant,they had to redo the work, and remove a ton of weeds in most places. My statement when we met was the same as with everyone. Planting wouldstart at the end of May. Not everyone can be done simultaneously. " I figured that was a fair enough response, but on July 4, received an email from someone else that had purchased the Daily Deal. It seemed that there were dozens of people that had an experience similar to mine. I remained somewhat hopeful that I would get the service...that Terre was just backed up. However, at the end of July, I started phoning again asking where I was in the queue. My phone calls and emails were again not returned. Finally, one day, I was very surprised when she actually answered her phone. She seemed a little surprised by my call, she said she thought I had cancelled and asked for a refund (which I had not) but said that she would put me on the schedule that week. No show. More phone calls and emails resulted in no response, and I finally concluded that the service would never occur. Curiously, I contacted her through one of her many Craigslist listings using an assumed name. This email was returned in 15 minutes. I am only grateful that I was able to get a refund through Denver Daily Deals (there were very responsive and apologetic). If I had hired her directly and paid a downpayment, I fear what would have happened. Buyer Beware!