LIBERTY BELL TELECOM

Connection speeds have been an intermittent problem all along. Initially, they asked Qwest to come out and check their lines to the house. Qwest did find a problem with their line and it made a minor improvement, but my connection speeds have been abysmal or worse over the long haul, most of the time with agonizingly slow video and sometimes failing to load pages altogether.Customer Service is mostly indifferent and unempathetic, often promising to look into an issue and call back. To date, I have never received any indication (caller ID or voicemail) that they have attempted to call me back.Unfortunately, it appears telecom providers in general enjoy a well deserved reputation of poor customer service. My own experience with several of them assures that by switching services, I would only be exchanging one problem for another, but with a contract and installation fees.If you're looking for an alternative to crappy telecoms, keep looking. Liberty Bell sucks as bad as any others.