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Key Heating & Air dba Oneguy Heating & Cooling

Heating and Air Conditioning, Energy Efficiency Auditing

About us

Your Heating & Air Conditioning Service Expert for over 20 years! As much as half of the energy used in your home goes to heating and cooling system. Making educated decisions about your home’s heating, ventilating, and air conditioning (HVAC) system can have a big effect on your utility bills — and your comfort. If your heating or air conditioning system is more than 10 years old, consider having them evaluated by the HVAC expert of Oneguy . We are an army of 4. I am a small company offering a higher quality installation of high efficiency equipment and system design in new custom homes or fixing all the trax homes that will not heat or cool with an Arzel wholehouse zoning system. A perfect solution for your basement finish project that will fix all your problems on the upper floors. Oneguy does not use sub-contractors unless it is a lic. plumber, electrician, to do any work out of my field to complete the job. I am lic. in Denver and most all metro cities and carry 2 million liability insurance. As an American Standard Dealer, I can provide you with the best furnaces and air conditioning units on the market as listed by consumer reports and consumer digest. You can look that up on thier web sites. Call Oneguy where quality takes priority 720-560-7100

Business highlights

21 years of trusted experience
Women Owned & Operated
Emergency Services Offered

Services we offer

Full service repairs, furnace replacement, a/c replace or install, heatpumps, humidifiers, aircleaners, Whole house zoning systems, Unico smallduct high velocity a/c systems, custom home ducting design and install, radiant floor heating, forced hot water heating, high efficiency boilers, fan coils, direct vent wall furnaces, garage heaters, duct instalation, rangehoods, cooktop venting, bathfan venting

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.998 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
1%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 76-98 of 98 reviews

Brian W.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Service was great!
Description of Work: Whole-home humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen M.
08/2013
1.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
lat
Description of Work: A technician arrived to clean and condition our exterior airconditioner. It worked beautifully for one evening. The next day, the A.C. wasn't working. Two technicians arrived later the next day. The circuit board on our furnace, which controls the A.C. was broken due to an electrical arc.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Key Heating & Air dba Oneguy Heating & Cooling
This is a BOGUS review, plain and simple INSANITY!!!! We cleaned their outdoor coil on the A/C condenser. Its like the radiator on your car. Their is not a single electrical part on the coil. After we cleaned it the A/C was running great. We never touched anything electrical, if we would have shorted something out as she is claiming the A/C would not have ran at all after we cleaned it. We never touched her furnace control board which turns the A/C off and on. The electrical control board on the furnace going bad had absolutely nothing to do with us cleaning her outdoor coil!!!!! Some people just have no common sense, always looking to blame somebody else for their problems!!! I think George Bush must have some responsibility for this, ya that's it, Bush did it!!!!!

Kimberly W.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was really good, and quick.
Description of Work: They came out and clean and inspected my A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Isabel A.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
everything went fine
Description of Work: They came promptly and installed a humidifier that is workin very well and the house does feel much better with some humidity!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Danielle K.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did fantastic work!
Description of Work: We used their services to revent our water heater and bring it up to code. It was a hazard prior to their work, which is why they made a house call so quickly after our initital call with them. Very friendly and respectful. I would recommend them and will use them again if the need comes about.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kirby C.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
see above
Description of Work: My central air conditioner abruptly stopped conditioning the air when it was needed most (end of July), so I searched Angie's List for an air/furnace outfit and OneGuy Heating and Cooling jumped out as having the most favorable reports in my area by far. I immediately called OneGuy (Lee Krolopp) and he readily agreed to come by the following day to assess the situation. The compressor (the unit that sits outside) had reached the end of it's life, as it was the original unit, approx. 20 yrs old. I mentioned to Lee that when the air conditioner was working, the air flow was somewhat weak in certain parts of the house, and it didn't take him long to conclude that my furnace and blower were not strong enough for the air conditioner and the furnace was obviously at least as old as the air conditioner. I guess I kinda knew that since I'd had it serviced 4-5 time in the past couple of years (not by Lee), it wasn't rocket science to conclude that both the air conditioner and furnace needed to be replaced. I wasn't in a position to spring for a high end multi-speed furnace with dancing girls, but one guy Lee and his other guys installed decent units (both air conditioner and furnace) the day after I met with Lee. The house went from an oven to a cool 76° (the temp of my choosing...."room temp", 72°, is an arbitrary number based on dubious science). Lee and his associates (other guys) were prompt, friendly, and wasted no time installing the hardware, which fired up without a hitch. A week or so later I needed some help installing a garbage disposal, which normally I would install myself, but due to my recent hip surgery, I asked Lee to recommend a plumber who wouldn't charge me $50-60 to walk in the door. Well, to make a long story longer, the guy Lee pitched came over from Loveland and had the disposal installed in about 6 minutes, which made me feel even more useless. I asked him what he needed and he said $40. I did a double take and said did I take a time machine back 30-40 yrs? I suppose he felt sorry for the fact that I was too gimpy to install a friggin' garbage disposal, and I'm sure Lee's recommendation influenced his price as well. Needless to say, I was very satisfied with the work and wouldn't hesitate to call Lee again for similar work or recommendations for other contractors or tradesmen. Thanks to OneGuyLee and his "other guys".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,469.5

Marcy C.
07/2011
3.0
heating & air conditioning/hvac
  + -1 more
I called to get a quote. Lee wanted to come early on Saturday to give me the quote. I agreed to the early morning appointment on Saturday. He did not show up and called me an hour after the scheduled time and told me he overslept. I offered a later time on Saturday to reschedule, but it didn't work with his schedule, so we didn't reschedule. Other than this, he was polite and helpful on the phone.
Description of Work: No services.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
1.0


Response from Key Heating & Air dba Oneguy Heating & Cooling
I called and apoligized for running late that morning. It was only 20 min past our appointment time and i told her i was 5 min. from arriving. She told me she already had another contractor there and not to bother showing up. Saturday is paperwork day for me and i never do estimates on Saturday. The customer insisted that we do it on Saturday because she did not want to miss any work. Sometimes things happen that we have no contol over. My wifes mother passed away that Friday afternoon and it turned our household upside down trying to calm her down and getting my wife and daughter on a red eye flight back to Ohio. I did not get to bed until about 4 am on Friday and forgot to set my alarm. Im sorry i ruined this persons day,but to go back on to Angies list and give me a bad review under the circumstances, and never even seeing me, i believe is totally out of line and does a disjustice to the reviewing process. I go above and beyond to make my customers happy, and my legitimate reviews will show that as well. Lee ONEGUY HEATING and Cooling

Nancy L.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Overall it went well.
Description of Work: Lee and his employee came out to check, repair and certify my boiler, AC and whole house fan. He even came back at no charge a couple of weeks later to service a minor issue that came up with the boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Brian B.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
Lee was very responsive and provided excellent pricing - we simply went with another option that better fit our situation.
Description of Work: Lee was very responsive and provided excellent pricing - we simply went with another option that better fit our situation.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joan M.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
just what I wanted, fast, reasonable, professional
Description of Work: install 2 short ductsjust

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Malinda O.
04/2011
5.0
heating & air conditioning/hvac, basement remodeling
  + 0 more
Lee was able to come out and give me a free estimate the day that I called, and had the work completed the following day! His rates were affordable, and he honored the coupon provided on Angie's List. When he was here, he also made the suggestion to add an air intake that would improve airflow in the usually freezing basement. On the day we had the install scheduled, he arrived on time and walked his employee through what we had discussed, and made sure everything was clear before heading out. His employee did a great job and make sure the work area was spotless before he left.
Description of Work: We contacted Lee to install additional vents in our air ducts in our finished basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Courtney A.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
This was advertised as a Big Deal buy I upgraded to a bigger model, hence $430. Lee, the owner, came with an employee and got him started. I wish he had stayed, because I had some questions that day, but I know he is easy to contact.
Description of Work: Installation of a whole house humidifier.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Phoebe C.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
Called in A.M. to come earlier than appt. time which was good for me. Arrived on time, explained everything very well. I was pleased.
Description of Work: Installed (1) American Standard large Bypass Humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$434

Shane F.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
It was -32 windchill in Denver this morning when my family woke up to no heat. Only cold air was pushing through the vents. I logged onto Angie's List, found OneGuy (my first call). They answered at 7:30 am and were here by 9 am. I have a 2 year old and 37 weeks pregnant so we really needed the heat to be fixed. The service tech came, was friendly, removed his shoes and was able to find the issue quickly. He left to retrieve a part and was back in less than 30 minutes. He just left and my heat is running at 10 am. Great service. Worth the price.
Description of Work: Our furnace was not working, OneGuy came within 1 hour, repaired the broken electrical part and the heat was working a short time later!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Nancy F.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
I had several bids on the cooler ranging from $1800 to $6000. I decided to go with Lee because I was impressed with his attention to detail. Lee was the only one who actually got on the roof and climbed into the attic. I liked the fact that he answered his phone whenever I called. He patiently answered all my questions and addressed all my concerns. I came to trust him and the work went smoothly.
Description of Work: I first called Lee to install the duct work for a new range hood. He came over right away and gave me a reasonable estimate, so I went with him. At that time, I asked him to give me an estimate to replace my old evaporator cooler in time for the $1000 in rebates offered. I hired him to do that work and am very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Peggy J.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
I did my homework and had several companies give me a bid for the job. Two of the bigger, more well-known companies came in with bids that were more than twice the price from Oneguy for the same product. Oneguy Heating showed up on time and got the work done quickly and without a problem. I would and have recommended them to friends or anyone needing work done at a fair price.
Description of Work: Oneguy Heating installed a new high efficiency furnance and humidifier for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Shawn V.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
I have a new home, in which the a/c has gone out in it. The warranty company provided a quick fix, but the unit still is not working as it should and they refused to come out to look at it anymore. I contacted One Guy Heating and spoke to Lee several times. He was very helpful and confirmed that it didn't sound like the unit was working correctly. He sent his technician out who at the time wasn't able to provide a definitive answer as to why the unit isn't working properly, But he took down measurements and he and Lee did some additional investigative work on my behalf and was able to write up a report for me to submit to the warranty company detailing the cause of what they need to do to properly fix the unit. Lee is extremely nice, responsive and knowledgeable. I would definitely recommend him.
Description of Work: Maintenance/cleaning work on my ac unit. Took readings and pressures, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Ryan E.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
They did fine. They weren't great but they weren't bad. I would use them again in the future.
Description of Work: Oneguy Heating Cooling and Sheetmetal did furnace cleaning and a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Ed W.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
The guy who came out was fine. We didn?t use his services since he was really far away. I did receive estimates from others too and they were all about the same. However the guy was very nice and we liked the company a lot. We probably would consider using their services in the future.
Description of Work: We received an estimate from Oneguy Heating, Cooling and Sheetmetal about a month ago for replacing the air conditioning system and the heater.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HAYLEY S.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
Lee was terrific. He showed up on time, was very professional and knowledgeable, and gave a great quote. Unfortunately we did not need the use of his services at this time, but I will definitely use him in the future for any of my furnace and A/C needs.
Description of Work: Lee gave me an estimate on a furnace installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christy C.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
Lee was wonderful. We have a basement finished and that opened up the house a good bit. As a result having the thermostat only in the main floor was not regulating the temperature well enough. Too cold in the basement and upstairs during winter. Lee suggested the Arzel system. Lee gave us a price and it was exactly that. Our cost was higher as the basement was finished and we had to cut wholes in the ceiling to get to the duct work. Overall we are very satisfied with the project. And have the correct temperatures in the rooms.
Description of Work: Added a whole house zoning system. The product used was from 'Arzel'. Added two thermostats to the house, so now I have 3 -- one for each level including the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Karen H.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
Excellent experience. Work was done promptly and well, he made solid suggestions on improving the overall functioning of the heating system, which was sorely needed in this old house (1890). The also found a structural problem in the floor joist that was unrelated to the heating work, but needed immediate attention.
Description of Work: New furnace, moved an existing duct to make room for a bath remodel, added a new duct through the first floor to a 2nd floor bedroom that did not have heat. Home built 1890.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim M.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
Lee did exactly what he said he'd do. He gave us a high quality furnace for the best price in town. He and his employee were fast and cleaned the area when done. I was confused about the warranty.
Description of Work: 2 furnaces installed and old ones removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1312 17th Street, Denver, CO 80229

http://www.oneguyhvac.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Energy Efficiency Auditing

FAQ

Key Heating & Air dba Oneguy Heating & Cooling is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Key Heating & Air dba Oneguy Heating & Cooling accepts the following forms of payment: Check,PayPal
Yes, Key Heating & Air dba Oneguy Heating & Cooling offers free project estimates.
Yes, Key Heating & Air dba Oneguy Heating & Cooling offers eco-friendly accreditations.
Yes, Key Heating & Air dba Oneguy Heating & Cooling offers a 10% senior discount.
Yes, Key Heating & Air dba Oneguy Heating & Cooling offers emergency services.
Yes, Key Heating & Air dba Oneguy Heating & Cooling offers warranties.
Key Heating & Air dba Oneguy Heating & Cooling offers the following services: Full service repairs, furnace replacement, a/c replace or install, heatpumps, humidifiers, aircleaners, Whole house zoning systems, Unico smallduct high velocity a/c systems, custom home ducting design and install, radiant floor heating, forced hot water heating, high efficiency boilers, fan coils, direct vent wall furnaces, garage heaters, duct instalation, rangehoods, cooktop venting, bathfan venting
N/A

Contact information

1312 17th Street, Denver, CO 80229

http://www.oneguyhvac.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM