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Geek Squad - Best Buy

Computer Repair, Stereo and Home Theater Systems, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
0%
3
43%
2
14%
1
14%


Rating CategoryRating out of 5
quality
3.7
value
2.5
professionalism
3.5
responsiveness
3.6
punctuality
3.2
Showing 1-7 of 7 reviews

James L.
06/2016
3.0
home theater design
  + -1 more
Not great. They didn't fix everything I wanted them to. They were here in February of 2016. It cost $170.
Description of Work: We got our stereo and home theater from Geek Squad- Best Buy.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$170

Phil M.
05/2013
5.0
computer repair
  + -1 more
The guy was good. He has been with the company for fifteen years and he was excellent. He listened to what my concerns were. While he was fixing my concern, he was explaining it to me.
Description of Work: I used the computer repair service of Geek Squad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

DAWN W.
04/2013
1.0
computer repair
  + -1 more
See above
Description of Work: I had scheduled an appointment in late Feb or early March, the service person never showed up. I ended up calling Dr Computer and was very very pleased with the service from Dr Computer and would use them again in a heart beat !

Rating CategoryRating out of 5
responsiveness
1.0


Elizabeth B.
12/2012
3.0
computer repair
  + -1 more
Not as good as I hoped for.
Description of Work: These guys are very unorganized. They set up my computer in my husband's name when my name was on the box. They get uptight when you have questions for them. It's frustrating to have to work with them.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro

Mary B.
05/2012
5.0
computer repair
  + -1 more
They were thorough. I was totally pleased with the job, but I thought it was a little pricey.
Description of Work: We used Best Buy to repair our computer. They cleaned up the hard drive and got rid of viruses. They also updated our computer.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$150

11/2005
3.0
computer repair
  + -1 more
The tech arrived, and fiddled around for two hours to make the wireless connection work. I felt that since he was a professional, it should have been done faster, especially since they were charging $75.00 per hour.
Description of Work: I bought a wireless router from them, and then couldn't get it to work. I called and they sent out a tech.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$150

KIM M.
11/2005
2.0
computer repair
  + -1 more
THE AGENT WAS AT THE HOUSE FOR 2 HOURS AND WHEN HE LEFT WE COULD NOT USE THE PRINTER. HE HAD DELETED THE PRINTER SPOOL AND HAD TO COME BACK THE NEXT DAY AND WAS HERE FOR ANOTHER 2 1/2 HOURS WITH NO SUCCESS. HE TOLD US THAT THE ONLY WAY TO CLEAN IT UP WOULD BE TO TAKE EVERYTHING OFF OF THE COMPUTER AND START OVER - BUT I WOULD BE CHARGED ANOTHER FEE FOR DOING THIS.
Description of Work: OUR COMPUTER KEPT SHOWING THAT THE DISK SPACE WAS LOW AND NO MATTER HOW MANY TIMES WE WOULD PERFORM THE DEFRAGMENTOR AND DELETE UNNECESSARY FILES FROM OUR HARD DRIVE, THE MESSAGE WOULD KEEP POPPING UP. SO THE AGENT, PAVEL, CLEANED IT UP AND CLEARED UP SOME ROOM ON THE DISK.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$129

    Contact information

    4100 E MEXICO AVE, Denver, CO 80222

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Stereo and Home Theater Systems,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 3.4 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    4100 E MEXICO AVE, Denver, CO 80222

    www.geeksquad.com/repair