Doctor Fix-It

Great. Very satisfied.

.

I was given one price if he had the part in his truck, and the other $101.00 dollars more if her had to go get the part. He found the part in his truck and he was done in 1/2 hour, which was great. Than when I saw the receipt on line, I was charged the higher price. I called the office and was told I had to talk to Joseph himself. I called him and he said he would have to contact the office to make the adjustment and they would get a hold of me. Surprise.... I never heard from anyone.

Arranged a 1-3pm appointment that was finally kept after 5:30pm Friday. I was told the controller board needed replacing and the part wasn't available so I should buy a new furnace. I sent him away. Went home and ordered said controller board on Amazon w expedited shipping. Left a message with DrFI's office about dissatisfaction, since controller board WAS available. They called back and apologized, said they'd have the board and meet me at the furnace on Monday at 9am. I asked them to be sure they'd have the part. Didn't hear from anyone Monday morning called them, their tech called me 9:15am and said "I don't know why they told you I could get the part. I can't. But I'll give you an estimate on a new furnace. F%$* that! Called my ex brother in law with an HVAC company, he came out, controller board was fine. Furnace needed a new gas valve. An hour later my furnace was up and running.

Unethical. THEY FLAT OUT LIED. Furnace problems are pretty urgent in the Winter. made a 1 - 3pm Friday appointment. Technician finally showed at 5:45pm -- and this is a house I'm moving into that takes 40 minutes to get to. After 10 minutes he told me he couldn't repair it; the part is unavailable. I called their office on Saturday to discuss the poor response and was told repeatedly that they COULD get the part from a warehouse and install Monday 8:30am. I began checking on the status at 8am Monday. Technician called back at 8:45 to reiterate the part is unavailable, but HE'D BE HAPPY TO COME ESTIMATE A NEW FURNACE. ***?! I asked several times on Saturday for reassurance that the part would definitely be available. In the meantime I had ordered the replacement part from Amazon -- so it is available somewhere -- but I cancelled that order when they SWORE/PROMISED the repair could be made on Monday. They unequivocally lied to me. This isn't a small issue for me. I have had to push out my move date twice now, my mail is already forwarded to a house I can't live in because the furnace is out. They are dirty, sleazy and unethical liars.

They installed the furnace for me and it looked good. The work they did was good. When I told people how much I paid for a new furnace and to have it installed they said you got rip off. That was way too much money for a furnace and installation. They promised a lot additional support and warranty. They call me once a year and they schedule someone to come out to do an inspection of the furnace and the rest of the house electrical and things like that. It comes with a hot water heater maintenance and flush. When they come out it seemed like they found problems with everything in my house and offered pretty quickly to repair and replace and fix everything that was pretty much exorbitant as the furnace was.

unknown

Great. They got me in quickly, and the technician was on time and worked out ways to make the cost to me as affordable as possible.

We called and asked for service at 10:20 a.m. and were told that someone would call us back. We called again at noon and were told the same thing. We gave up after another hour passed and called a different company who came out immediately. It is now 4:30 p.m and still no return call. Awful service - don't bother!

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

.

.

unknown

unknown

unknown

He was here for 7 hours. I think they took advantage of a single, older lady.

I was remodeling my kitchen, and although I decided to do some of the work myself, the elctrical work was over my head. I had an estimate from a general contractor that seemd both high in price, and inaccurate regarding what I wanted done. I have a go-to electrician who has fixed many of my mistakes over the years, however his estimate was even higher than the GC. then my neighbor sent oer a freind who is an electrician who would do the job on the side, but his estimate wasn't much less. I called D. Fix-it and had a great discussion of what I wanted withthe estimator. the price was on the low end of the range I had gotten, but I had the best feel from these guys that they knew what i needed and could get it done. During the project we had to make a few changes, but they really worked with me well to offset my additions with other things we oulsd subtract so that the total cost did not change much. I want to give a big shout out to Thomas, who spent a lot of time in my attic rerouting wires so that I could install a skylight (one of the changes). He has asthma, and was breathing insulation dust for two days without complaining. I really felt like I got good work at a reasonable price, and would not hesitate to recommend these guys.

He was able to fix that and hookup it up the way it was supposed to be. We were also having trouble with one of our toilets. He was able to fix that too. He did an excellent job and the price was extremely reasonable. I was very pleased with the gentleman that came and he was very professional. He didn’t try to charge us for things we didn’t need.