Denver Concierge

I am not a customer. I do want to complain about your drivers- at least one. She was driving your company car down mineral toward Santa Fe at around 4pm on Tuesday Jan 21- she nearly took off my front end switching lanes and then laughed about it. She was missing teeth. Please check drivers - no reason for that to have happened and it’s dangerous

They do an amazing job. The air in the house even feels cleaner after they've done their magic. They use no harsh chemicals and there are no fragrances, and best of all the house sparkles.

They did a good job with respect to housecleaning, but there were a couple of issues that caused me to discontinue using their services. One was that they left our gate open on few occasions which allowed our dogs to escape. The other was that many of the cleaners spoke English as a second language which meant that many requests or instructions were lost in translation. It should be noted, however, that Denver Concierge has done the best work of the handful of cleaning companies that I've used. They also utilize eco-friendly products which is good if one has kids or pets.

Over-priced. Under-delivered. Team of three took an entire day to complete the cleaning of a 1500 SF house. Had to supervise to make sure work was done, then told that was inappropriate. Things had to be done 2-3 times. Staff had to be watched to ensure tasks were completed satisfactorily. Tasks that had been performed in the past were not done. While Angie, the manager, was very professional and was willing to negotiate on the price, it was not worth all of the aggravation.

They left many things undone, they did not even clean my laundry room. They cleaned AROUND things.

They are very reliable because they are coming every time and extremely good at cleaning. They are the cheapest, but they are really good. They are very detailed and they are just very consistent about what they do. I will continue to use them.

I had three ladies that always came out. I have the same people come every time. They really work hard. They spend about two hours and that is a lot of cleaning. They are expensive but I get what I pay for. They are great. They did a beautiful job; really nice job. They get down on their hands and knees washing the floors. They are very thorough. My house would shine after they leave; I wouldn't even recognize it. One time, they broke a vase or something and it was not a big deal. It was not really their fault, I had left it out in the sink and so it just slipped and broke. That was the only thing and it was not a big issue. When she broke the vase, after they left, that same day I got a call from the office to apologize and to ask if they can do something about it. They were willing to replace it but it wasn’t worth anything. They were very caring and I wanted to make sure that they weren’t hurt. I have had less expensive house cleaning done but it has never been as good as this one. I can’t even really compare because of the difference so I would definitely say that the price is worth the money I spend on them.

They are absolutely meticulous and clean the house from top to bottom. They clean the floors by hand! I have never seen a deep cleaning company like them. It is not the cheapest, but it is the best clean you can get and definitely worth the money.

I have been very happy with them. I've used them for years. They are excellent and very trustworthy. I am okay with their pricing.

Very unfortunately, due to surgery I was unable to keep up with our home. So, I hired Denver Concierge to clean our home. The first cleaning on July 13th went very well. Alma left a nice card. The home was clean with no damages. The second cleaning on August 3rd did not go so well. The banister in our home was dinged from one end to the other. Literally chips of wood had fallen away from the abuse and some of our wood looked as if harsh chemicals were used instead of furniture polish. On August 29th Denver Concierge came out to the house to take a look at the wood and as a result sent Furniture Medic, Sherri Fey out to fix the banister on September 8th. On August 31st Denver Concierge again came out to clean and did an unbelievable amount of damage to every piece of wood in our home (scratches, chips, etc.) as well as cabinetry and chips were taken off the glass tables, huge scratches on the door handle at the entrance to the home, etc. On September 8th Furniture Medic, Sherri Fey came to our home to repair the banister. She did and billed Denver Concierge $150.00. She said this was standard behavior for these cleaning companies as they are running around with vacuum packs on their backs and running into everything. On September 15th, Denver Concierge again came to our home to assess the damage to the whole house. They waited a week to call back and said they did not feel responsible and would pay $100.00 towards the repairs which they did. On September 27th, I hired Artistic Furniture Renewal, Dave Fisher to take a look at the damages and begin work. Dave worked in our home on 9/27, 9/28, 9/29, 10/3, 10/5, 10/10 and 10/13. One piece was so bad he took it to his shop to work on and estimates $300.00 for that piece alone. To date we have paid Artistic Furniture Renewal, LLC $2,062.50 and that includes the work through 10/10. He probably has one more day to work in our home. I believe we will be at nearly $3,000 when he is finished. I would like Angie's list to help me recover the cost from Denver Concierge as they are responsible for all damage.