Restoration Service Company. We do anything exterior.
Offering a Discount of $500 off Full Roof Replacement for Angie's List Memebers, AND $50 off any Repair needed.
Continental Roofing Pros- Where Done Right is Job One!
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Roofing, Gutters, Siding, Painting, and Anything Exterior!
Dear Sir: RE: Ben Hogan and Continental Roofing Pros 7500 W Mississippi Ave, Lakewood, CO (303) 800-8276, ext 421; 303-994-8569 Email - ben@continentalroofingpros.com http://www.continentalroofingpros.com/ http://www.facebook.com/continentalroofingpros In July of 2012, this roofing company was hired to repair and replace our home's damaged roof. On 10/28/12, the work on our roof by Continental Roofing Pros ended. On 10/30/12, Ben Hogan and his company were paid in full for the job. Over the next nine months, I never heard from Mr Hogan. On 8/8/13, the City of Parker, CO notified me that we had an outstanding roof permit. On 8/8/13, later that same day, Ben Hogan was made aware via voice mail and email that Continental had never obtained the final inspection - which is their responsibility. I asked that he take care of the problem and finish their job. Additional email and voice mail requests for Continental Roofing Pros to finish their job and obtain the final inspection were ignored. On 8/27/13, I requested and obtained a roof inspection. Our roof FAILED the inspection and the code requirements of the City of Parker, CO. Requests for Continental Roofing Pros to finish their job, correct the deficiencies and honor their warranty via phone and email were unfulfilled. On the morning of 9/21/13, three weeks later, another roofing company was hired to finish Continental's incomplete job and correct all deficiencies. Presidential Roofing did an awesome job! On the afternoon of 9/21/13, a final inspection was made and our roof met Parker, CO code requirements. Please be aware of Continental Roofing Pros' poor, unethical and possibly illegal business practice. Also, make note that this company does not honor and falsely advertises a 10 year warranty. Sincerely, Louis G Arvanetes, MD Sent from my iPad Follow - Up sent 02/02/2014 Our disagreement with Continental Roofing Pros was discussed during a trial in the El Paso County, CO Courthouse. Continental Roofing Pros never finished the job and when this was pointed out to the judge, Mr. Hogan became extremely angry. He verbally attacked my husband and I making a series of personal demeaning comments. After we told the judge that we had to hire another roofing company to finish the job, Mr Hogan's verbal outburst towards us was even more disturbing. He became very threatening. The judge became upset and nearly threw Mr Hogan into the county jail due to the threatening tone of these remarks. After court, while in the hallway, his verbal assault continued. He proceeded to yell a series of profane remarks in a threatening manner which were directed at me. It was very disconcerting and inappropriate. Mr. Hogan says that he takes pride in his work and business dealings. This is something I counted on until I experienced the very different side of this individual. It was very unprofessional, unfortunate, sad. This note is to document his actions as a follow up consumer review for Angie's List.
Description of Work: This roofer lived up to the classic bad roofer's reputation. He left our home's roof job incomplete. He never obtained our roof's final inspection. Once I got the City of Parker, CO inspection the roof FAILED and was felt to be below code standards. Ben Hogan and Continental Roofers did not honor their 10 year warranty which they falsely advertise. They ignored multiple requests via phone messages and email to come out and finish the job and/or honor their warranty.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$15,700
Response from Continental Roofing Pros
[member name removed] is a hack at best. The truth about our company. We have been in business over 3 years. In that time we have had zero complaints with the BBB, Angies List or any other major rating company. Zero. Our philosophy since our inception was to give our clients more than they expected. In 2011 and 2012 we were honored by a national rating company for our excellence in customer service. We have never let a single customer down and our flawless record to this point shows our commitment to our customers. Several of [member name removed] neighbors have given us letters of reference and told our new customers and our business partners of our exceptional commitment. The only "classic case" that happened here was [member name removed] trying to not pay the bill. Then trying to bully a small business owner into paying for gutter maintenance his insurance wouldn't pay for. His insurance paid to replace a 30 year architectural shingle. We replaced his roof with a 50 year / Lifetime Gaf/Elk High Impact Resistance Code Roof. His 40 square roof with these shingles and steepness retails for over $21,000. We received 15k for our work. None of which was his personal money. He also can get up to 30% off his yearly insurance bill for having these shingles. And we didn't finish the job? Right. Then he started demanding services he never paid for. Then he started trying to extort the company and its owner by demanding money and services. We are thorough and are steadfast in our commitment. One bad apple out of 300 does not a company make. His damaging , libelous and criminal conduct have not deterred us or our commitment to our warranties and our customers. If you would like an estimate for our services or references from hundreds of our satisfied clients please feel free to contact me directly at 303-994-8569. Thank you. Ben Hogan Owner Continental Roofing Pros
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Service Categories
Roofing,
General Remodeling
FAQ
Continental Roofing Pros is currently rated 1 overall out of 5.
Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 8:00 PM
Continental Roofing Pros accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa