Concrete Stabilization Technologies Inc

Workers neat and tidy considering the type of repair. Job well done

could not believe how easy they made it look. Most helpful and room now put back the way it was before ground settled

Estimate was honest and complete. Crew arrived on time and were very professional. The results are amazing. My porch is as good or better than new.

Overall the procedure was good. The estimator was very helpful and responsive. An expectation of the total number of inches the foundation would be raised did pose some concern. After discussion with the company, and choosing this method, which is less expensive than piering, this expectation was satisfied.

I don't have any complaints about them. They have a newer method of mud jacking that helps. The people are professional. The first guy didn't do it right but I worked with them about it and they came out and got the job done.

Called and left message and they promptly returned my call. Set up an appointment for the following week. Their estimator arrived on time and did a thorough inspection. He fully explained the process to correct my problems and sent me an estimate by e-mail. We arranged to have the work performed the following week. Their crew arrived a little late for their appointment but had called to let us know that they would be late. They were very professional and went right to work. They drilled small holes through my concrete ( 1" in diameter) and injected their material into the voids under the concrete. After raising the concrete they filled in the holes. I am very satisfied with the job that they did. They warrant their work for 10 years.

The salesman was right on time, and very friendly. He said that they really only provide one service: injecting a foam-like substance below a foundation to shore things up or prevent heaving - an alternative to mudjacking. But he reassured us that he didn't think that our foundation was in trouble, and advised us to put a french drain into our retaining wall to keep it in good shape. He told us that we would be receiving an official report back from the company once he took all the measurements and notes to the engineers. He left us with the impression that everything was fine and nothing needed to be done at the foundation level, his only recommendation was the french drain. After over a week with no word from the company, we sent an email asking about the report. One was sent fairly promptly in reply, but it had almost no resemblance to what the salesman said when he was at our house. He had said that our garage floor was not poured correctly, but at the time he said not to worry about it. The emailed report instead reiterated that the garage was not done properly and referred us to a list of structural engineers. It did continue to say that this company could not help us. The disconnect between what we heard in person and what they felt confident enough to put in writing was somewhat disturbing. We are getting the opinion of another foundation repair company rather than following their structural engineer advice because it was so inconsistent.

Cliff came to look at the cracks on the wall. He said we might need one maybe two piers. We called him about two weeks later. He said he would send someone out to give us a final assesment. Jim came out and said we would need two piers. We scheduled a date. Jim was here with his crew even earlier than he said. They were very prompt, efficient and professional. We felt very comfortable with the whole process from this company,as opposed to other companies that we contacted.

The company responded promptly to my call and readily provided me with an appointment to have one of their consultants come to my home. Cliff was prompt, professional and was most helpful with advice and information as to likely solutions to the problems, even though he felt that his company was not able to offer their services (piers, etc) in our case.