College Hunks Moving

This was an awful end-to-end experience. My recommendation is that you avoid using College Hunks for your move unless you over-invest in their insurance. While the individual movers were courteous and personable, there was no concern about protecting our furniture. We completed a local move (approximately three miles), with our furniture being stored in their truck overnight. When the furniture was delivered, our reclining chair had a leg snapped off, our dining room table had scratches and gouges on the surfaces, our grandfather clock face was dented and bent, our grill legs were snapped off (the pieces were set next to the grill without the movers mentioning it), the leather on our family room chair was ripped, the legs of our family room couch were chipped, and the top of our buffet was water stained and scratched. Please contact me directly if you'd like to see pictures. The total damage is over $5000, so more than the cost of the move itself. We contacted College Hunks and were told we didn't buy insurance so there was no responsibility for any damage. Unfortunately, our salesperson brushed over the insurance option - we didn't realize that we declined it - and the company drew a hard line, with a very rude response, that we chose not to protect our furniture and therefore they have no obligation to respond. The company further challenged us that our dog - a 14 year old Labrador who rarely moves - might have chewed up the furniture post move. They had no concern or empathy for the scale and breadth of damage. Again, the individual movers were friendly and personable, although they did show up 90 minutes late on the second day. However the company has no concern about quality control or customer service, and without significant insurance you run the risk of having to repair a significant percentage of your furniture.

Easy to schedule on-line. They were very responsive & very careful in moving the table out of my house. I will definitely use them again.

Everyone was very professional.