Classy Closets

Classy Closet arrived exactly on time, removed all of the old closet fixtures, spackled old holes, installed the closet much quicker than I could have imagined. The once SMALL walk-in closet looks AWESOME and fits 2X what it used to! All of the work is guaranteed for life. I am so happy with the work and happy to say I found Classy Closets right here on Angies List!

unknown

After visiting the Classy Closets showroom in Chandler, I was given a card to contact one of the designers, Cristin Young. I emailed her in the late afternoon, 4ish, with a brief statement and description of the drawers and shelves I wanted in that deep niche. Dimensions of the space were included. I wanted drawers on the bottom and shelves on the top, with doors. Before the night was out, I had a drawing that included everything I had mentioned. I couldn't have been more thrilled! It looked very much like the crude drawing my husband and I had, only much more professionally done. She had our vision with a very brief explanation. I was so excited that we told her we wanted to meet with her the next day in the showroom. We discussed drawer and shelf sizes and depths, plus wood finishes. When we were given the price, I asked what it would be with taxes and installation. To my surprise, everything was in that price. We were adamant that we wanted to take advantage of the depth of the space. She understood and Classy Closets is the only one that would give us a 27" deep drawer. Cristin made this entire process very simple in a minimum amount of time. She walked us through the process and made it very easy on us. There was one hiccup in the installation. Within a week it was fixed without question. Everyone was polite, always ready to meet our needs. We have a big thank you to Classy Cosets, and especially Cristin, for seeing what we wanted and delivering a top quality job! Thank you Classy Closets for supporting her.

A company representative (Joe Bowers) came to our house and explained the project in detail. Using a computer program, he generated diagrams and drawings showing exactly what the closets would look like in our garage. He was professional, courteous and friendly. We felt very comfortable dealing with him and signing a contract. The workers (2) came exactly when they were supposed to and worked quickly and efficiently. They were also courteous, friendly and professional. The closets came out looking exactly as we were told they would. The quality of the material and workmanship is excellent. We would not hesitate to use them again and recommend them to our friends and neighbors.

I used the Classy Closets' online webform to begin communication with this company. As it's difficult for me to answer my personal phone during the day, I requested email communication. The next business day, I received an email from Jolene Green regarding my requested dates. After exchanging a few pleasant messages, I had an appointment scheduled for an estimator to come to my house. A few days later, and one day prior to the appointment, the estimator, Jose, called me on my personal phone and spent about ten minutes ranting about his schedule, that he had requested this time off, that he had a party to go to, that he absolutely would not be able to show up at the appointed time. I ended up rescheduling with him directly over the phone for two weeks out, just to get this very angry man off of the phone. I immediately emailed Jolene back about this wholly inappropriate phone call, and have not received a response. I have subsequently cancelled that appointment, and have gone with a highly rated Angie's List company to install the closet.

The closet area is 20 feet by 8 feet. My wife uses half and I use half. Since we had three estimates and three designs to choose from, We did go back and forth with Matt on minor design changes and questions. The options are numerous and can be expensive. You have to remember, it is a closet and not the show piece of your house. Any outcome will look nicer than the closet that you tore out. We did go back and forth between the wood grain finish and the basic white Melamine finish. In the end we chose the white finish. Our bathroom and closet wood work is white and our closet paint is an off white. We are really happy with the white. It looks great. You do not need to go with wood grain to have a beautiful closet. My wife and I filled the closet back up and have at least 30% more space each, in the way of hanging space, shelves and drawers that we did not use. The space that we did fill up still has plenty of space for more condensing if needed. Working with Matt was not stressful at all. He returned all calls, gave us the pro's and cons of any design changes, and described all materials clearly.

The sales rep measured and helped us determine what we wanted to have done. He drew up the plans on site and priced them for us and even set up the day of installation on the same visit. The installers arrived on time, tore out the old shelving, and installed the new rods and shelving per our order. Very professional and clean (they bring along their own vacuum cleaner). Closet doors were rehung properly and everything looks good.

We were very happy with Classy Closets and the quality of our closets is excellent. The material, the workmanship and the whole experience was very good. We would recommend them to anyone trying to maximize storage space. They had solutions!

Comparable price, had some other estimates and decided on Classy Closets, they gave me a built in unit within the closet and also a stand alone unit in my home office. Very satisfied.