CITY FLORAL GREENHOUSE

Description of Work: We purchase many of our flowers, trees and garden vegetables at City Floral each year. I have not had them do on-site landscaping or gardening work at my home.

Description of Work: I’m disappointed in the lack of communication and follow through on the timescales that Mark at Vistascapes by City Floral gave me with regard to the backyard project he came over to consult about on June 16. I paid $75 for a 'consultation' that was really just a visit with a promise of a future landscaping plan for my back yard. On that date Mark said his assistant would come over to measure my backyard on Saturday June 19, and it would take 2 weeks after that for Mark to put a plan together for the space. I spent time putting together what I was looking for and emailed information to him after the visit as I'd promised. Mark's assistant didn’t show up on the 19th, and I didn’t get a phone call to let me know he wasn’t coming. He did make it over on June 28th after a few phone calls from me, and I was expecting a plan within 2 weeks of that date as promised. That plan has still not arrived, 4 weeks after the assistant's visit and 6 weeks after Mark's 'consultation'. I would have at least expected a phone call or update of some kind, but I haven’t heard a thing. I don’t think it’s reasonable to be charged a $75 consultation fee in the circumstances. I was not given any ideas or suggestions during Mark's visit, which would have at least been of some value to me. Instead I got a promise of a plan being produced, which hasn’t happened.