CHEM-PRO

Description of Work: MR. COUNCIL CONTRACTED TO CLEAN 2 EASY CHAIRS. I WAS NOT AT HOME WHEN HE CAME TO CLEAN THE CHAIRS, BUT MY HOUSEKEEPER TOLD ME THAT HE DID NOT CLEAN THE ENTIRE SURFACE OF THE CHAIRS. I IMMEDIATELY CALLED HIM, AND HE TOLD ME THAT HE NEVER CLEANS THE BACK OR SIDES OF THE CHAIRS BECAUSE "THEY DO NOT GET DIRTY". I TOLD HIM THAT HE HAD NOT INFORMED ME OF THIS PRIOR TO DOING THE JOB, AND THAT MY CHAIRS WERE DIRTY FROM BEING IN STORAGE AND IN A MOVE. HE THEN OFFERED TO COME BACK AND FINISH CLEANING THEM. HE DID NOT SHOW UP FOR THAT APPOINTMENT, OR ANOTHER ONE THAT HE MADE WHEN MY HUSBAND CALLED HIM. MY HUSBAND CALLED HIM AGAIN ASKING HIM TO EITHER SEND US A REFUND OR COME OVER AND CLEAN THE CHAIRS. MY HUSBAND MENTIONED ANGIE'S LIST. MR. COUNCIL SAID HE HAD NEVER HEARD OF ANGIE'S LIST AND HUNG UP ON MY HUSBAND. THE CHAIRS ARE STILL QUITE DIRTY.