About us
Business highlights
39 years of trusted experience
Services we offer
Services we don't offer
Amenities
Warranties
YesReviews
1.02 Reviews
Showing 1-2 of 2 reviews
michele F.
09/2023
appliance repair
+ -1 moreThey have come multiple times to fix my dishwasher, but it’s still not fixed, now it’s worse. I have been without my appliance since July, it’s now the end of September. They also damaged my cabinets when fixing it. They use a script when on the phone and are not personable at all. Scheduling is not convenient only in the area at certain times so have had to wait a month for an appointment. Now I have a $1000.00 dishwasher that does not work. I am out time off work to wait for them and now have to re-finish my cabinets again because of them damaging them. Worst company I ever dealt with. Did I mention I bought through Appliance Factory, and they say they cannot do anything because they sold me an out of the box unit and did not tell me. Brand Source is the company that bought the service contract. I am stuck with a bad repair company and dishwasher.
Description of Work: They have come multiple times to fix my dishwasher, but it’s still not fixed, now it’s worse. I have been without my appliance since July, it’s now the end of September. They also damaged my cabinets when fixing it. They use a script when on the phone and are not personable at all. Scheduling is not convenient only in the area at certain times so have had to wait a month for an appointment. Now I have a $1000.00 dishwasher that does not work. I am out time off work to wait for them and now have to re-finish my cabinets again because of them damaging them. Worst company I ever dealt with. Did I mention I bought through Appliance Factory, and they say they cannot do anything because they sold me an out of the box unit and did not tell me. Brand Source is the company that bought the service contract. I am stuck with a bad repair company and dishwasher.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,000
Sandra D.
02/2022
appliance repair
+ -1 moreAll calls go to answering machine. Got no calls back. Tried on line repair form. Also no replies.
Description of Work: Repair LG dishwasher under warranty not completing cycles
| Rating Category | Rating out of 5 |
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| responsiveness |
Contact information
2875 S. Santa Fe Unit 1F, Denver, CO 80229
Service hours
Monday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
7:30 AM - 5:30 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Dryer Vent Cleaning,
Appliance Refinishing,
Plumbing
FAQ
Brand Source Appliance Service& Repair is currently rated 1 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:30 AM - 5:30 PM
No, Brand Source Appliance Service& Repair does not offer free project estimates.
No, Brand Source Appliance Service& Repair does not offer eco-friendly accreditations.
No, Brand Source Appliance Service& Repair does not offer a senior discount.
No, Brand Source Appliance Service& Repair does not offer emergency services.
Yes, Brand Source Appliance Service& Repair offers warranties.
Brand Source Appliance Service& Repair offers the following services: Major appliance service and repair. In-home appliance service.
We do not service small appliances such as vacuums or blenders.
Contact information
2875 S. Santa Fe Unit 1F, Denver, CO 80229
Service hours
Monday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
7:30 AM - 5:30 PM