Berrett Pest Control

Best pest control out there, without a doubt. Customer service is amazing. I have spoken to both Julius and Cristina (2 different instances) and received the same professionalism and support. I have worked with Zach who has been incredible, very thorough and takes his time to explain everything he is doing.

My landlord contracted Barrett to treat all the apartments in my building. I have a vintage 1972 Brazilian rosewood Eames lounge & ottoman, a collectors chair worth quite a bit. I have video of the service tech turning the chair over causing it to break where the arm meets the body and sprayed chemicals all over the open-pore wood. Replacement cost ranges from $7500 - $12K. I reported to my landlord whom gave me info to contact Berrett. I’ve contacted them via email/text every day since the service being guaranteed their service manager would call me that day. Supposedly my issue was escalated to their District Manager and I still haven’t heard from them. Do NOT trust this company. They are careless with their process and so far have not accepted responsibility for ruining my chair, which is a functional piece of art and valued as such. At this point I’m going to have to file a lawsuit to recover the replacement cost.

Ivy with Berrett Pest Control is great!

They’re terrrible. I’m calling them like I am owed money, when it is the other way around! Due to their services not working at all. If you have roaches they’ll make your problem worse. Certain workers may even be racist and not really care. I don’t leave negative reviews for anybodys business, but the crap I’ve had to deal with has been insane.

It went great! Very fast and friendly.

I strongly recommend against using them! Initial visit went well. Tech said they would return in 14 days. Still had no return visit after 21 days later. Competitor came to my door and pointed out over half a dozen black widow webs around our front porch, explaining how they could get rid of them and any other critters. I called Berrett to cancel with them due to these issues (no return visit and finding many widow webs), and they told me they could not let me out of my initial 4-month contract without charging me the $100 penalty, plus they admitted they were having problems with their "system" to get return visits scheduled properly. Don't try to hold me hostage when you cannot uphold your end of the deal, Berrett! I canceled. Sure enough, they charged my card $100. Not happy!

Got a same day appointment so happy about that!

Berrett is great - professional, responsive, and effective. Latifah scheduled my appointment and was friendly and helpful. Would highly recommend.

Fine. Ok job. Required me to pay for 4 months. BS

Jeff showed up right on time. All scheduling was done via text which was convenient. Clean work and done quickly. Warranty is nice as well. Would hire again.

The exterminator that came out went straight to the basement, sprayed (for what he said were moths, definitely were not moths!) and did not check any other part of the rest of the house. WE PAID IN FULL. We are now getting bills for a quarterly service (says on the bill "unlimited quarterly visits"??) which we do not want. They tried very hard to get me to sign up for this quarterly "check" initially, which we declined. Multiple phone calls to this business have not helped, and they keep sending bills and e-mails. Very unprofessional and not responsive to my concerns. We would warn others to be very careful before engaging their services.

The work was EXCELLENT & Well done ! all areas where taken care of that was needed . The Technician was very pleasant & friendly . I'm Very Pleased with Berrett Pest Control & will use them again

Everyone at Beret is extraordinarily friendly, and I like that they hire seniors and women too.

Terrific experience. I had tenants report concerns over possible bed bugs. With the holiday weekend I did not think I would be able to get someone out quickly. Berrett was able to send someone the next day. They showed up right on time and conducted a thorough investigation and did not find any evidence of bed bugs luckily. They have affordable rates for 1 time service for the other pests. Professional company who I would not hesitate to use.

the service was completed with great professional pride in the work that they did.

Mike was very nice over the phone and I appreciate his customer service and the fast appointment they gave us!

Fine with technician, but I had to call the office to make certain they were treating the inside of my home. I was surprised to learn that I was paying $109. per service especially since they didn't even come in where I was seeing the spiders. They usually just send an email saying when they are coming and spray the outside. The employee was there 15 minutes. $109. for 15 minutes. That can NOT be enough time for a thorough job for inside and out. Possibly Barrett gives them a quota to get accomplished during each day so the most amount of money can be made for the company. I called Barrett when I added up the $109. for 4 times per year = $436.! The rude woman who talked over me in a loud fast voice sent me a copy of the contract. The signature on it was NOT mine and they had the incorrect initials. My fault that I did not discover long before this last service how much I was paying. It was much too much for the job they were doing. I canceled their services. Odd that the contract was sketchy....you decide.

It is still in progress, but the first phase was to close off access points to make a permanent solution, which makes more sense than bait and traps alone.

We had Box Elder bugs and stinkbugs infesting our house from the trees outside. The manager assured me that the Box Elder bugs would be guaranteed to be removed and that they suggested that we do a quarterly treatment. So I signed up the guy came out and within three weeks the bugs were back. They called back to ask when they were coming out again and was told that all of the sudden my house was out of their service area. I asked if they service Boulder Colorado and they said yes, but that I am slightly out of their area. I live in central Boulder doesn’t get more central than my house. I think they just don’t know how to do their job and don’t wanna do it.

Clay showed up on-time, was very professional and successfully destroyed the nest. Excellent work! I would definitely recommend!

Great people to do business with. Everyone is very professional and friendly. This will always be the go-to company for me.

Extremely poorly. The technician came out within 3 days but never contacted me regarding his findings/ I had to repeatedly call to gather information. Once I finally received the info, I attempted to use a coupon on Angie’s List. As soon as I told customer service that I was using an Angie’s List coupon the real fun began. I was told that someone needed to call me back (because they wanted to make sure that the coupon was applicable). Of course, no one called me back. When I called back the conversation went well until I told them I was using a coupon at which point they indicated (after putting me on hold and going through multiple channels) that “the good news was they would honor the coupon, the bad news was they couldn’t get someone out for 2 to 3 weeks.” I got some excuse that they only have two technicians on staff and the others are sick, blah blah blah. I got the distinct feeling that a 16% coupon was the difference here (which is insane). Overall, the communication from start to finish was horrendous, the wait time (if legit) was unacceptable and I was treated like a second class citizen. I am going elsewhere, what a terrible waste of my time.

Good!! Lashandra was very helpful and took care of the billing situation and the Young man did a great job with treatment!

Berrett has the best customer service! They are very helpful and knowledgeable and come out as much as I need for a low quarterly price.

Poorly; see above.At first they told me to go online and the information would be available there - it was not. I called and asked if they would email me the information and I never got a reply. This leads me to believe they have something to hide about what chemicals are in their spray.