Their staff is very knowledgeable and are willing to answer any questions I have. My only complaint is that the store is too noisy.
Description of Work: I visited this Apple Store for a demonstration on how to use an iPad that I already own.
Rating Category
Rating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WAYNE R.
01/2008
2.0
computer repair
+ -1 more
Fortunately someone told us ahead of time that repair work is by appointment only. You can "walk-in" and sign up for an appointment, but on the day we were there (Saturday evening) the wait was about 2 hours. We arrived about a half hour early to be punctual. Even though the people with appointments ahead of us weren't there yet, they refused to help us until our scheduled appointment time. It was like a joke out of an old sitcom: people waiting for their number to be called even if no one is waiting in front of them. Except we didn't find much humor in the situation. When we finally did get helped it only took about ten minutes to explain the problem and leave the computer there. The repair/replacement itself was satisfactory. Don't get me wrong, I don't mind having to make an appointment or wait but put some common sense into the process. So, if you want to use this merchant, 1. Make an appointment; 2. Show up late to your appointment - it doesn't pay to be early.
Description of Work: Note that the price listed is the estimated price we were quoted. The work was actually done under warranty. Took a dead computer in for repair. They were unable to fix the problem but, since it was under warranty, they replaced the computer.
Rating Category
Rating out of 5
quality
5.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$350
DONALD B.
09/2007
5.0
computer repair
+ -1 more
They have a fast turn around time. They were friendly and easy to work with. I can make my appointments on line or call ahead to set up an appointment time. The computer is under warranty so I didn't have to pay anything for the repair.
Description of Work: I brought my laptop here to look at as it had a broken keyboard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Still browsing? Check out these Angi Certified Pros
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales
FAQ
APPLE STORE is currently rated 4 overall out of 5.
No, APPLE STORE does not offer free project estimates.
No, APPLE STORE does not offer eco-friendly accreditations.
No, APPLE STORE does not offer a senior discount.
No, APPLE STORE does not offer emergency services.