A Plus Handyman Home Improvements

Prompt response and quick to setup an appointment. Steve G. handled the bidding process. He showed up on time and we went through the unit's repairs in a quick manner. He got his crew out the next day, and everything was done in a single day. There was a misunderstanding around what was agreed upon, but Steve handled himself again in a professional manner. I would recommend a quick list of agreed upon items as this crew handles a lot of different clients. I also worked with a Daniel who handles their estimates. Again, Friendly and professional. Eager to make things right for the customer. I would highly recommend this service after countless no-shows and unprofessional crews from craiglist. I hope to contract Steve's crew for an egress basement window soon.

Dan and his team had done an entire flip on my house prior to me purchasing it. They offered a one-year warranty on all their work, and after a few months there were a few minor things that needed fixed and Dan was more than happy to help. His team arrived on time and worked efficiently to fix all items at no charge. I have since used A Plus for additional jobs and they are quickly becoming my GOTO Handyman.

I have owed several houses, and have had dozens of experiences with contractors from washing machine repair to rebuilding parts of existing homes. I can say without a doubt that Steve and his crew provided the best service experience I have ever encountered. This experience included courtesy, timeliness, quality of work, attitude, and pricing. Steve is highly professional, and has an excellent eye for design as well. The home he worked on is a second home for my husband and I; the majority of the work took place over a two month period while we resided in our primary home, When we arrived in Boulder (our second residence), everything was up to par and beyond, and Steve was only too happy to have his crew return to complete touch ups. This business is indeed "A+"!!! I highly recommend their services - they can do anything you ask.

They were very professional and you could tell they knew exactly what they were doing.

I did finally hear from AL about my dispute regarding the Big Deal. I proposed a solution that was presented to A Plus Handyman and they rejected it. My proposal was to accept that I had received half of the labor that I had paid for in the Big Deal (2 men x 4 hours each = 8 hour) and that I would pay for the materials upon receiving an invoice and copy of the receipt. I asked to receive the other 8 hours of labor that were a part of the purchased deal. This was an incredibly fair proposal that A Plus refused to honor or accept. Frankly I did not even receive 8 full hours of labor, I have no idea where he gets 7 below. If at any point I was offered the option to cancel my deal and receive a refund instead of going ahead with the work I would have jumped on it. I was only told over and over that they would "take care of me" and "make it right". Neither of these things happened. Dan visited our home the day before the work was scheduled in order to inspect the job. I told him that getting the work done would require that I take a day of vacation and that I didn't want to do so and then have any surprises. The day that I did take off from work Dan shows up with the owner who proceeds to tell me that only the drywall work will occur. Nasty surprise. He then tells me that they have spent $174 on materials but will "take care of me". How would any reasonable person take this? I was getting less than half of the labor that I paid for. The demand for $174 in materials was one that I finally accepted as soon as I was able to review the receipt. Again, a very reasonable request. Their refusal to send this to me only confirms my belief that not only did they not honor the deal but they tried to extort more money from me for materials that were not used on my job. Very disappointing. Please avoid this company at all costs. The 2 men that did the work showed up with 1 ladder (so only 1 man was actually working). They started at 9:30am and took 2 1-hour breaks (1 for lunch and 1 for the mud to dry) before leaving at 2:30pm. **I want to update my review to include my experience with Angie's List. Good luck getting any assistance from them. They contact me constantly to sell me things or request my feedback or reviews. However I have requested assistance from them 4 times now in getting this situation taken care of. No response! Please keep this in mind if you are considering buying a "Big Deal" or renewing your membership. I dealt primarily with Dan to schedule the work. We agreed to a day that his team was available and I told him I would call back to confirm my availability as I needed to take time off from work. I did so and we were then told that Dan was merely scheduling an appointment to take a look at the job. After some back and forth we managed to get this appointment set up as well and when I called to confirm it (Dan said he would call me back but did not) I received a lecture from Dan. He went on and on about how he hates the deals on Angie's List, how they never authorized this deal, how it was unfair that I'd purchased it and now expected to have it fulfilled. It was awful. I had to interrupt him to ask him how this was my fault. After that he kept saying he'd "make it right" and "take care of us". The day the work was to be done Dan showed up at our scheduled time and was accompanied by Steve, the owner. Steve asked to see the work and then told me that they do not have 2 contractors on staff. Frankly he said that Dan is the only contractor and he doesn't do anything aside from pull permits. He tells me that they will get the drywall repair completed and that they spent $174 on materials for the job (including purchasing drywall) but that they will "take care of me". He looks again at the crown molding and bids me $9 per linear foot to install it (since I have already purchased the materials). He estimates 40-45 linear feet so my total will be another $360 - $405 in labor. At this point I've taken the day off from work, it's almost 9:30am and I believe that they are offering to get the drywall repair work done and not charge me for materials. I wasn't happy but I agreed to the work. It was completed that day. The work was primarily done by 1 man, not 2. They only had 1 ladder set up so it would have been impossible for more than 1 person to work at a time. The drywall they used was already cut and dirty and came from another job. The work was done ineffeciently. When there was only 15 minutes of mud work left the crew took a 1 hour lunch break. After that they did the 15 minutes of mud work and then waited 1 hour for it to dry, just standing around talking. This is a huge part of why I paid for 2 general contractors so that the time could be used efficiently. At best the work took 3 hours and only 1 man for most of that time. The next day I receive a phone call and a text message from Dan asking me to pay for the $174 of materials. We went back and forth where I told him that I had not received the labor I paid for and now they wanted more money for materials that they had led me to believe were taken care of due to their inability to complete the work. I finally agreed to pay for the materials and take my issue up with Angie's List for resolution. I asked for a copy of the receipt to show what the cost of the materials were for my job. A quick search on HomeDepot.com will show you that they spent nowhere near $174 on materials for this amount of work. All of a sudden Dan tells me that they will not collect money for the materials and will "let it go". At this point I know that the material cost is being hidden from me so I ask for a copy of the receipt to show the cost. Steve told me that they purchased drywall for my job but Dan later admitted (when I challenged it) that they drywall was leftover from another job. I wonder what else would have showed up on that receipt that was never used on my job. On Friday I'm told I'll have the receipt "first of the week". Wednesday night I haven't yet received it and follow up. Dan responds to tell me that "it's not a priority" meaning that I'm not going to get it. I explained to him my feelings on the issue and he still won't provide it. No attempt has been made to actually make this right. I was prepared to let it go because frankly I was tired of dealing with Dan. That is until I received a demand for an additional $174. Not only did I pay $400 for labor that I didn't receive (there is a 3 hour drywall repair "deal" currently offered for $99 that I would have purchased if I just wanted drywall) they are trying to get more money. I have a history of text messages to prove all communications. Please avoid this company at all costs. I do not believe they are operating ethically.

When I called they were prompt and responsive. The work that was preformed on the garage door will have to be done again as the substance used to hold the metal plate for the door is not holding. The technician was polite but seemed as though he was in a hurry to get the job done and move on. The garage door that he fixed cost me $65 dollars for "glue" which seemed overpriced but I needed it done. Now I will have to have someone else come out and fix the same door again.

He did very good. He understood what I wanted almost immediately and was able to do it very well. The communication was a little lacking or part of it was. I thought he was asking me questions that didn’t relate to the contract. I would advice others to try to keep up the communication with him.

Smoothly

They did a nice job on the floors and they fixed their mistake so that's good. Their price was reasonable, so that's good. But they left handprints all over my walls, that's not so good. I will use them again in the future.

He fixed my chair. I was satisfied with the work. He was a good worker. It was just one guy who came out to do the work. He is quick and is on time.

A+ gave me an estimate that was lower than their competitors. They also didn't charge extra for a water-based finish, unlike some of their competitors. They completed the job in the time they stated. I returned to find floors that looked virtually new. There were some odd marks in the wood beneath the finish, but A+ came out the following day to explain that these were due to wear in the soft fir and not the result of spills of liquid on the wood during remodeling. My only complaint was that one of A+'s workmen left dirty handprints on our walls. However, the exceptional quality of the work performed by A+ in refinishing our floors, combined with their attention to our questions and concerns, makes me feel that I was fortunate in hiring A+. I recommend them to others and will hire them again.

It went OK. They burst a water pip with a nail. They got right on top of it. They fixed that at their own cost.

The actual work performed was fine, but have tried twice since then to schedule work and have not received a call back. The date of the work doen is approx - can't remember exact month it was perfromed.

They worked promptly and handled unexpected issues very well.

I found A+ in Angie's List and called on a Sunday. Steve answered the phone and set an appointment for the next morning. Many other places set an appt. out a week or more or didn't p/u the phone. Steve quoted me on prepping and installing a hardwood floor (extending from kitchen/entry into hall and dining room). He was able to get a good price on the wood and other supplies. He also quoted finishing our stair railing (stain and adding a coat of urethane), which unfortunately was a very difficult job because it was already installed and only the posts and rail were to be stained. The balusters were painted white. They started the floors the next day and also installed a very high ceiling fan and new storm door for me. Both my husband and I work so it was great that they were insured and bonded. They used a lock box and the crew were very diligent about tidying up after themselves. They did a very professional job on the floors including new trim and paint. We then decided to have them do the railing and it turned out really well. We will definitely use them again for upcoming projects.

Wow! Steve is a total character. We have a small house and it was too small for his personality. PROS: Steve was willing to stick w/our budget, get things done in a very short amount of time (relative to others), has his own crew for everything and doesn't work with subs, and doesn't ask for money up front. CONS: Totally disregarded some of our concerns, was a bit of a scofflaw when we asked about certain environmental concerns, can't imagine there's a lot of recycled materials or green building practices here (did some serious eye rolling when we mentioned that building sustainably was a concern of ours), very steamroller-y (felt like we'd end up with a house that wasn't necessarily as much us and him). Am sure Steve and his services are just what the doctor ordered for certain projects, but not ours. Appreciated his time and consideration.

I don't know how I found out about your service, but I'm glad I did. Although it was scary to pay amount because of previous bad experience in the past, I kept saying "He's on Angie's List".

I give A+ Handyman a great overall plus. My experience with him was very positive. He literally is the jack of all trades and did an awesome job on getting my gutter fixed in time for me to sell my house. His prices cant be beat.