1st Response Computer Tech Services

1st Response Computer Tech Services seemed to do a good job of communicating, they did good as far as follow up, and the quality of their work seems to be good because the computer runs well now.

He cleaned my Hard drive and re loaded with all up to date services. He has worked on all six of my computers.

My computer got a virus a while ago and I tried some things here and there on my own to fix the situation. However, I do not have enough computer knowledge to do this. I did some searching on Craigslist and found Ricky's ad. I called mid afternoon and explained my problem to him. He told me what he could do and what the potential problem was. He explained that the virus I had may be hidden under a different name compared to the other files. He advised me to "factory reset" my computer. He walked me through each step of the process from beginning to end. He backed up all my files and restored my computer. He did put all my files back to where I had saved them. This includes documents, pictures, etc. I dropped the computer off at about 3pm Tuesday afternoon. He said that I would be able to pick it up the following day within 24 hours. He even said if I needed it that night, it would be ready. I have gotten my computer back and have been using it. Ricky made it faster and installed a different operating system, which helps the computer run. I am highly impressed by Ricky and the work that was performed. I thought $125 was a reasonable price for a "factory reset" and upgrades. He is highly knowledgeable about the computer industry and can help guide you into making the correct decision. I have his card and will continue to use him in the future for all computer related issues. Thanks Ricky! Please feel free to give out my name and number for a reference. Jason and Lauren Oliver

By far the best computer service I have ever found. I have a business that requires my computers to stay up, running, and at top performance. I have tried to use several people and businesses and never received the dedication, availability, and quality work, as I have with Computer Tech. They always go the extra mile to make sure my business will not be interrupted by computer problems. They have custom built every one of my computers to assure that I have the highest quality and speed to keep me at the front of the pack in my line of work. I trust Ricky totally, he is honest and very fair. Integrity can be hard to find these days but I have no worries. I have been working with them for all my computer needs for over 10 years. I have also confidently sent all of my personal and professional friends to them.