COMFORT AIR MECHANICAL INC

Comfort air installed my cooler. Called them a few years after to start it up in the spring after my husband died. Older employee came out but couldn't figure out how to get it running. Stood on my roof swearing. Then left. Got it up and running myself. Few years later water just ran off my roof constantly. Went to their office twice. Was told I needed a new part and filters. Filters were over $200 . Bought the part but didn't help. Bought filters online for $66. Water never stopped. Call this year to have it repaired. Took days for them to call me to set up an appointment. Was told by rude man on the phone that I probably needed a $1000 part for the drain. He said I seemed not happy with Comfort Air. I agreed so he told me he would pass on helping me and hung up. This was a very expensive cooler and now I am stuck with a cooler that doesn't work. This is how Comfort air treats people

unknown

Finally I went to Angie's List got the name of Comfort Air Mechanical, I called them, they came the next day after being in a cold house for almost two weeks. The gentleman from Comfort Air was very nice and informative. He discovered that the motor was put on backwards, the switch was placed on manual which made the furnace going constantly. I was very thankful that there definitely was someone in town who knew what they were doing. I definitely would recommend Comfort Air mechanical to anyone, very prompt reasonable professional . Thank you Comfort Air I have a nice warm house now.

.The technician was on time and completed the work quickly and competently. We have used this provider for all of our normal heating and cooling maintenance and have never been disappointed.

.

Their service is excellent. They are clean and clean up well. They are very honest and upfront people Their price is also very good.

We are very happy with the service we received. They were here when they said they would be and the work was done in an efficient and timely manner.

He suggested we contact the original installer to do any fixing. This was a geothermal ground source heat pump under warrantee, a brand that they do not carry. He could have taken one look and said, "Gee, I don't know about this", he could have called someone else who does know about it. We were specific about the pump when we made the appointment. Why they sent someone who had no clue is inexcusable. There is one technician there who does and had fixed others in our area. We paid the bill because this is a small town and we didn't want to ruin our reputation. We would never call them again.

It took a while to get an appointment, but once a technician showed up, the work done was vert professional and in a timely manner. The technician was friendly and obviously knew his job. I've dealt with this company before and I was always very happy with their work.