WEISBURG LANDSCAPE MAINTENANCE

Their field manager came out to my house at the end of May to review the work I needed done (small amount of sod removal and bringing in some compost). He said he would be out on May 30th. He showed up for approximately 15 minutes -- didn't even knock on the door, then left. He never called. I called him on June 3rd and he said his dog had puppies so he had to go home, but would be back on June 6th. He never showed up or called. I called their main office and spoke with a woman there who said someone would be getting back to me -- never heard from anyone. Horribly unprofessional.

They came for the activation and shut down as arranged, and the head repair was done correctly. However, I had some doubts about coverage, due to brown spots on the lawn. I asked several times if they would come out and try adjusting the heads, but didn't have much luck. Also, the guy never once came at the agreed upon time, and I missed him every visit, even though I'd taken off work. This resulted in them using a replacement sprinkler head they brought instead of one I'd already purchased, and charging me for it, This year, I sent them an e-mail asking about seasonal service, and again, if we could arrange an adjustment of the sprinkler heads for better coverage. Never got a response. That was enough for me. Took my business elsewhere.

It seems strange to us now, but the homeowner association originally hired Weisburg three years ago as a cost-saving measure. But I can't remember our grounds ever looking better than they do now. Within the first 6 months of Weisburg's contract, our drought-brown lawns were lush and green and a majority of the dead spots had begun filling back in. This was done not by watering more, but by "watering smart," a process that involved redirecting and reprogramming our sprinkler system. Weisburg staff is friendly and accessible, and they seem to have no trouble attending Board meetings or preparing proposals for upgrades on short notice.