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TorqueNet, LLC

Computer Repair, Internet Service, Computer Training

About us

TorqueNet offers computer and network support for both residential and small business owners. Through methodical and deliberate changes, we can optimize the technology in your business process. Isn’t it time to grow your business and let us take care of your network? TorqueNet is a Veteran Owned and Operated company. We accept Cash, Checks, and credit cards via Square but charge a maintenance fee for the credit cards.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Computer Reloads, Virus removal & clean-up, Data salvage from inoperable computers, network set up & optimization, data strategies & backup strategies.

Services we don't offer

Web Pages, Replace Cracked Screens, Repair/Replace Power Jacks (Laptops)

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Tamara H.
01/2014
5.0
computer repair
  + -1 more
Support services are ongoing; the improvement in performance on our desktop computers was significant
Description of Work: Maintains computer systems, updates software, ensures licenses are up to date, keeps network running as optimally as possible

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles S.
12/2013
5.0
computer repair
  + -1 more
I've used Torquenet twice over he past 2 years on two different computers. I was most concerned with loosing data files, especially the 1000's of kids' pictures I have stored on the computer. When the computers went down, they went down hard and Bill was able to not only revive my computer but saved everyone one of my children's pictures. I've also always had concern over turning over a computer to big shop since you don't know who could be looking at personal info (banking, taxes, etc). Since Bill was the only guy working on my computer, I felt safe knowing my data was secure. Highly recommend
Description of Work: Performed a complete reload on 2 of my computers after a hard crash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from TorqueNet, LLC
Happy we could help. Please call us if you have any concerns or support needs.

Charles S.
12/2013
5.0
computer repair
  + -1 more
I've used Torquenet twice over he past 2 years on two different computers. I was most concerned with loosing data files, especially the 1000's of kids' pictures I have stored on the computer. When the computers went down, they went down hard and Bill was able to not only revive my computer but saved everyone one of my children's pictures. I've also always had concern over turning over a computer to big shop since you don't know who could be looking at personal info (banking, taxes, etc). Since Bill was the only guy working on my computer, I felt safe knowing my data was secure. Highly recommend
Description of Work: Performed a complete reload on 2 of my computers after a hard crash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from TorqueNet, LLC
Happy we could help. Please call us if you have any concerns or support needs.

Jay A.
11/2013
5.0
computer repair
  + -1 more
It went extremely went. I had recently moved into a new home and had no idea how the home network was configured. My co-worker told me about Torquenet so I called for an appointment. Bill Hibbard came to my house and checked the existing wiring. Nothing had been labeled so he tested each cable and determined what room it served, He could have left it at that but instead he labeled all my cables and my data and phone outlets. He then reconfigured the wiring so the network outlets terminated in the 5 rooms I wanted. In two cases, the existing cables did not yet have a connection end so Bill added the endings to make the configuration work. He also assessed my network router settings and made sure the proper security settings were in-place. All along the way, Bill took the time to explain what he was doing and answer all my questions. He also re-tested the entire system after completing the main tasks to make sure everything stil worked together at the very end. It was very obvious to me that Bill knew what he was doing...and even more importantly, that he cared about doing a quality job. I highly recommend Torquenet, and especially Bill Hibbard.
Description of Work: Bill Hibbard re-wired & connected my LAN and reconfigured by home router to ensure the strongest signal with secure settings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from TorqueNet, LLC
We hope you have a trouble free network now! Please let us know if you run into any trouble as we stand by our work.

    Contact information

    8585 Criterion Drive #62651, Colorado Springs, CO 80962

    www.TorqueNet.net

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Internet Service,
    Computer Training

    FAQ

    TorqueNet, LLC is currently rated 5 overall out of 5.
    TorqueNet, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, TorqueNet, LLC offers free project estimates.
    No, TorqueNet, LLC does not offer eco-friendly accreditations.
    No, TorqueNet, LLC does not offer a senior discount.
    Yes, TorqueNet, LLC offers emergency services.
    No, TorqueNet, LLC does not offer warranties.
    TorqueNet, LLC offers the following services: Computer Reloads, Virus removal & clean-up, Data salvage from inoperable computers, network set up & optimization, data strategies & backup strategies.
    Web Pages, Replace Cracked Screens, Repair/Replace Power Jacks (Laptops)

    Contact information

    8585 Criterion Drive #62651, Colorado Springs, CO 80962

    www.TorqueNet.net