The Woodlands Home-Pro

I didn't have to pay any more. I had to re-caulk the shower myself two months later because it wasn't done well at all. It immediately got moldy again. We had another handyman come and re-caulk all the windows because the wrong Silicone was used on the windows. So basically we redid the whole thing. He was a nice guy and he came on time. He probably shouldn't have tried to do the master bathroom in one day. I understand it's a multi day process.

I found Dan on your website, where he had a coupon for interior painting. The coupon said baseboards were extra. I called him directly and asked how much it would cost to include painting baseboards with that coupon. He said he would give me a better price if I didn't go through Angie's List. I hired him on February 12th to paint my kitchen, living-dining room, hall and the stairway down to the basement for $1,405. He didn't show up when scheduled on the 16th. We had a lot of snow, but instead of saying that was why, he said he couldn't start because the paint manufacturer recommended painting when the temp was in the 40's. I said, "that's for exterior painting." He maintained his position. I asked if that meant we had to wait until Spring to paint. Then he said it was because he was from Houston and could not drive in snow. That was fine. He cut a piece off my kitchen wall to use for a color sample, but it was unusable. I called the builder and located the paint. (This has not been repaired; there is a 4x8" patch there.) He painted the rooms, and seemed to do a good job. He then offered to do the three bedrooms for $700 if I bought the paint. I agreed. He finished the main painting on February 25th, and said to send him a list with the things he needed to finish or touch up. He said he had a kitchen to remodel and it would take several weeks. I sent him a list saying the paint did not cover where the wallpaper borders had been, that the ceilings have dark areas where he sprayed the wallpaper remover, that there is a large section of wall that was textured but not painted, and that he left a 4x8" patch where he cut off the piece, but never finished sanding or painting it. I sent 5 emails and left one phone message over a period of 5-1/2 weeks, asking him to please schedule a date to come do the things he left unfinished. I said repeatedly that I didn't care how far out the date was, but I wanted to get it on the calendar. Finally he emailed on April 4th and said he was busy and told me to pay another painter to do the work he left undone. Dan had told me he moved here with practically nothing, and that he and his wife were struggling, and that they had to sue a local grocery store when his wife slipped on the ice in their parking lot because she had no insurance. He wanted my living room furniture. I gave him the couch free and he offered $100 for the other two pieces. He took the couch and chair, and was going to get the loveseat when he returned to finish. Today he told me to hire someone else to finish the job, and he said to use the value of the loveseat to pay a new painter.

Dan contacted us immediately when we put the request in for service to replace our garbage disposal. He came out the next day and tried to salvage the old one so we didn't have to pay for a new one, unfortunately that was not possible (not his fault), but it was great that he was looking out for our best interest. We got a new disposal and he installed it the next day. Did a great job! Very polite, friendly and courteous. I would highly recommend him!

Dan showed up and painted steady for 6 hours. He completed one vaulted ceiling room. Before he left I noticed an area along the ceiling that was messy. He said it needed to dry and he would come back and fix it. A few days later he returned and touched it up. It looks better. While putting the furniture back, I noticed some areas where paint was dripped on the base boards and around the cold air vent on the wall was messy. Overall, for $200 I feel the work was decent. I do appreciate that he came back and touched up the ceiling at no extra cost.

Team did a great job. They were very courteous and professional. It took them 2 days to complete the job but that included 2 coats of paint including walls, trim and ceilings. The work they did was excellent. When I bought the package I didn't realize it was for walls only (I also had to provide the paint - which I knew). Since I wanted the ceilings and trim painted as well, I paid $200 extra.

The job was done to our expectations and on-time! Hard-worker.

Dan had emailed me pretty soon after I had made the purchase back on October 8th. He advised me that he was booked up for a couple of weeks and asked if that would be ok and I agreed. After not hearing from him for quite awhile, I emailed him on November 19th to check in. Dan never replied to this email so I was still left waiting. From there, I started calling. I would call, he wouldn't be here, then he would return the call a few days later when I wasn't here so he would leave a message, I would return that call and the same thing would happen. He finally called me today and we connected. He said that he overlooked my purchase and was now too busy to do the work for me until the end of next week. He made a lot of excuses when explaining what happened. When I asked for a refund of the Big Deal, he told me to contact Angie's List but unfortuantely the purchase is outside of the 30 Day Refund Guarantee window, which Dan should have known. I guess the good news is that my money isn't lost, it's still on my Angie's List account as a credit, I just can't get the refund that Dan told I should get.

The company never contacted me. I checked my messages numerous time but I never received a response. Service date listed in this email is the order date.

The initial contact went ok. The provider informed me that they no longer are located in Texas and have moved the business to Colorado Springs.

I'm very satisfied. The provider made sure that my carpet and furniture was covered and did an excellent job with the painting. It looks so nice and neat. I would definetly hire them again.

They can’t start the work in a timely fashion.

I purchased 6 gallons of deckstain, thinking I'd be fine. After a morning of Dan and Connie painting, we were out of paint at the halfway point. Dan was so sweet and even picked up the new stain and still was at my house on time the next morning. They both worked so terribly hard. My husband says he can look out the kitchen window and see the fence and not feel the tension he felt at knowing the long hours he works and yet needing to do household chores.

Mr. Moore came over on 8-11-14, as agreed. He scraped all the old paint from the railings, and upper sides of the patio (quite a job). He primed the surfaces with a primer called Gripper that I purchased from Home depot. 5 gallons for $100.00. I also purchased 5 gallons of Behr outdoor flat paint for approx. $140.00, per his instruction on both paints. I had about half left over when Mr. Moore finished. OK because I can use for other projects. I had purchased 6 hours of work, and the job was too much for just the 6 hours. He barely got done with the priming. I was impressed with the detail. He had to come back to finish putting on the final coat of regular paint on 8-14-14. He offered me another 6 hours for $200. I am pleased with the result, and would recommend The Woodlands Home-Pro to anyone. Whenever I have another project, I will call him. Mr. Moore at The Woodlands Home-Pro really did a good job.

Dan Moore and his wife Connie are a great team. The ceilings are high and out of reach, but they are asbestos and haven't been painted for over twenty years. So I hired Dan's company to paid the ceilings. I had to rush out from work and provide more paid because the ceiling absorbed a lot of paint. So, five gallons later the ceiling has two coats of paint . Dan also placed the reflective styrofoam that covered a high window with duct tape and painted it so it looks like a wall. Connie cleaned up afterward because there were a lot of ceiling bubbles all over. He did such a good job that I asked him back to completely paid the high walls of the room and the hall way which consisted of a stairway. Many of the walls had the ceiling bubbles on them from previous paintings, too. I had to buy three more gallons of paid because I wanted a satin finish to the walls. When Dan was through painting the bubbles were gone and he also finished a window sill that was really cracked. The detailing and extras really made me glad to have asked Dan to come back and complete the job.

My experience with The Woodlands Home-Pro can be summed up in one word...OUTSTANDING! Dan Moore contacted me immediately upon my purchasing the Deal of the Day, ($199 for 6 hours of painting) and within 2 days was at my home completing the work. As soon as he arrived, he quickly began setting up / prepping the job. After the prep was complete, Dan began the caulking / painting and even told me the 6 hours would not start until he finished all the set up / prep -- wow! He worked steadily, thoroughly and carefully throughout the day. He was extremely professional and conscientious while he worked, cheerfully guiding us if we had questions. We were so impressed with him that we asked him to return the following Monday to complete another paint job on the front of the house. When he departed both afternoons, he ensured the area was clean and in order -- not a drop of unwanted painted to be found! The paint job is absolutely beautiful -- precise lines and perfect coverage! It was very clear to us that The Woodlands Home-Pro takes great pride in his work. His main objectives are to do excellent work and have satisfied & happy customers. Objectives met...and job very well done. Thank you, Dan!

Dan and Connie are just superb! Initial contact was quick and easy, scheduling went well, and their work is wonderful! They were professional, friendly, and caring. They completed the job to my utmost satisfaction - seriously, the work was perfect! I will definitely use their services again in the future.

Dan is a consummate professional. He worked with diligence and quality. Our home needed a good cleaning and touch-up and Dan worked tirelessly to meet our timelines. Our home was made ready to sell and looked like new. I recommend The Woodlands Home Pro to anyone and everyone who values quality and professionalism.

Excellent. We would enthusiastically recommend Dan and his assistant and will call on them again.

This is the 2nd time I have used Dan (I call him my handyman) and I was so impressed there are no words for the work this man does! My doors and trim were 16 years old, yellowing, peeling, damaged from my boys growing up and banging their trucks and toys on everything... I was contemplating replacing all the interior doors but just didn't have the budget and Dan assured me he could make them look good so that I could get a few more years out of them. That's just the kind of man he is! Today I just stand in awe when I look at them. For the exterior of my home, he powerwashed the patios/porches, driveway, sidewalk and the house. The wood around my bedroom windows on the back of my house were rotting and peeling, Dan replaced the trim with hardiplank so it would last longer. There were also a few hardiplank boards as well that were damaged on the back of the house and he replaced those too. He replaced all the other facia boards that were old/rotten, recaulked the entire exterior (windows, doors, etc.), and painted. Dan is very respectful of the comfort of my family when he is done working for the day - he picks up and puts the house back to a living condition each day...no matter how many times he's going to come back to complete the job. My home has been transformed to 2014 thanks to this man and his talent! I'm working on my next list of things I'd like for him to take care of!

It was an Angie's List Big Deal that I purchased. They worked very slow but good. It was pretty expensive. It turned out to be over $800 for what he did. He was there for a while. It was pretty costly. They were okay. I would use them again because you get different people.

He was hired to remodel our kitchen. Paint cabinets, tile floor, install new doors, paint walls, and install back splash. Every single item has major defects or is unfinished. He quit the job, so now we have an unfinished but paid for kitchen. I have pictures and documents to provide full evidence of this nightmare. DO NOT BE FOOLED BY HIS "PROFESSIONAL" ATTITUDE. I have sent a letter to him requesting he finish the work he was paid for and to remedy the items that are subpar. I have received no response. We feel completely robbed and taken advantage of, this is the contractor nightmare you all have heard about. He knows about the mistakes, poor work and major defects and promised he would take care of, but just quit when I finally questioned him about his lies and misleading information about the kitchen project. He told me halfway through the job that he had under bid it, because he had only budgeted for 1 day of removing old flooring and it took him 3 days. He also told us his reason for quitting was because he has basically under bid the job and just had to know when to walk away. Keep in mind we added no additional work to the bid, or asked for additional work aside from bid. Everything was black and white up front, I say this because of his lack of kitchen remodel experience is the reason why he under bid the job (1) he grouted entire floor with wrong color (knowingly) I helped to scrape out the grout AND had to buy the tools to do it because he didn't have any more money. He charged me extra labor for the grout mistake and took the tools I had bought. (2) grout is already falling out of back splash & water proof sealant around sink back splash never used (as promised) (3) cabinet doors are not installed nor are hinges attached, doors are not just piled up in our house. (4) both of our custom ordered doors (laundry room and pantry) have been majorly damaged during installation ( he knows) (4) none of the items removed such as blinds, shelf's, door stops, or light fixtures are reinstalled (5) the paint work is horrid. primer has bleed over to walls that were previously painted (he said he would fix, but quit instead) (6) he got paint on our stove (7) he was paid an EXTRA 300.00 to buy wood and install trim wood around a fir down, he never did this and basically just took the money and spent it. (this was already paid for in the original bid) (8) he damaged trim boards in our dining room by placing painters tape on them, which removed the finish (9) the laundry room door does not shut properly (he pointed this out and promised to fix it, but quit instead) (10) paint brush marks on cabinet bases, he was supposed to spray not brush. (11) he painted the quarter round below cabinets after it was installed, which resulted in massive amounts of paint on our newly installed tile floor, he promised to come back and remove the paint (he quit instead) Dan mislead his ability and skills to remodel a kitchen, but was all to willing to take our money. He quit after he "suddenly realized" that he could not find hinges for a cabinet doors. he quit via email. He makes a lot of excuses for his poor time management, lack of skill and lack of tools. He brings his wife Connie to work with him, she shows up in high heels.

I purchased the big deal on 8/28 and let things go for the holiday weekend. So then Tuesday I sent them a message through Angies List and never heard back. I also saw that they now have a bad grade of file for not being responsive, so I requested a refund.

We called the handyman and he was very confused about why we were calling and said the Angie's List offers were difficult to get information from (for him). Once we went over our information with him twice and he understood that we had purchased the handyman for a day deal, I thought we were going to be OK. I went over the list of things to do and he said he could do most of them. This was on Monday, Aug 12, and he said he would get back to us and try to get our work done that week. We didn't hear from him and so I called them again on Aug 26th. His wife and I had a long conversation about how busy things were with getting the kids back to school and having to fire an employee, and she took our phone numbers and said he would call us. Still no contact, and at this point we would just like to get the $299 refunded and go on our own for a handyman.

It turned out fine. They did all the work as requested and were able to get a lot done in the time I purchased. I have called them a few times since and have not gotten a response.

Dan also did some work for my husbands Dad.