They found the leak very quickly and set about repairing it immediately. Very friendly and helpful.
Description of Work: Fix a leak in a pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Darlene E.
12/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: We have a VA client who needed a plumber. When Team Plumbing got on site the problem was more than we all thought it was going to be. (a house with cast iron pipes that rotted away) Anthony went above and beyond to make sure the job was well taken care of for our client. The price was VERY reasonable for all the work he did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,031
Angela B.
03/2014
1.0
plumbing
 + -1 more
unknown
Description of Work: We closed on our newly built home October 5, 2014 after watching it being built for 4 long months, excited to move in. Team Plumbing plumbed the new home. In less than 60 days after moving in, a hose from the master bathroom toilet popped off flooding all 3 floors of our brand new home. I came home This was after it flooded one other time, the week before closing. Yet we were assured that everything had been inspected and we shouldn't be concerned about having the carpet laid. Well, clearly issues still remained. While everyone else enjoyed their Christmas, ours was ruined. All our families had to cancel their travel plans to spend our first Christmas in our new home. We instead spent Christmas with all of our kitchen, dining and living room furniture crammed into the corner against the Christmas tree...we could see nothing but the angel on top. no longer have a brand new home. We now have a refurbished home that has very slowly come back together after tearing out all the hardwood floors, tile, walls, ceilings, insulation. Unfortunately the quality of the repairs have been done very sloppy and certainly no longer looks brand new. completely ruined our first Christmas in our home it is now March and all of the repairs still have not been completedafter hearing that the damages at one point was over $30,000 and being paid for by their insurance company we were then told that they would give us $1000 to help us out
Rating Category
Rating out of 5
quality
1.0
Response from Team Plumbing Inc.
We at Team Plumbing do sincerely regret and apologize for the hardship that this family endured as a result of the plumbing leak. Since Team Plumbing's inception, we have plumbed thousands of houses and commercial buildings of all types and although circumstances like this are rare, they do happen to us and all plumbers. Whether the leak was caused by a faulty component in the system or human error during installation, we have and will do everything in our power to resolve any and all situations to the homeowner's satisfaction. Our reputation is extremely important to us and we continually evaluate and train our employees with new technology to our ultimate goal of perfection. In the construction industry, perfection is hardly obtainable due to a multitude of factors, but we try our best. At the time of this occurrence, we felt that we were doing everything in our power to make the situation better. We replaced every valve in the house of the same type that caused the leak. Since we only do plumbing, we were unaware of any other repair issues experienced by the homeowner. Again, we do regret and apologize for the impression our company has made on this family.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing
FAQ
Team Plumbing Inc. is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Team Plumbing Inc. accepts the following forms of payment: Check
No, Team Plumbing Inc. does not offer free project estimates.
No, Team Plumbing Inc. does not offer eco-friendly accreditations.
No, Team Plumbing Inc. does not offer a senior discount.
No, Team Plumbing Inc. does not offer emergency services.
No, Team Plumbing Inc. does not offer warranties.
Team Plumbing Inc. offers the following services: Plumbing for New construction and Remodels - water heater change outs