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SHOUSE APPLIANCE

Appliance Sales and Installation


Amenities

Warranties
Yes

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 1-9 of 9 reviews

Chelan D.
05/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Purchased appliances from them. Mike was great and redesigned our kitchen layout that worked better than the cabinet company we were using.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna B.
05/2015
2.0
appliance sales
  + -1 more
unknown
Description of Work: This is no longer Shouse it is mountain high corporation. Contract dated 4/25 with delivery 5-5 by 5-13 i still had not been told when they would be delivered. Enough. The sales mans (Jonathan Kelly) quote must have been to low, sent me higher quote over computer, lied about arrival dates on appliances, and receptionist said cannot honor all salesman's quotes. Only person who cared Manager Mike. NOT WORTH THE HEADACHE. Mike recommended a big box store, i think thats what they have become.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

Janet B.
03/2015
5.0
appliance sales
  + -1 more
Everything turned out nicely. The sales people were very helpful, and I actually dealt with the manager who was equally friendly. In fact, he even price matched the ovens since we had seen the same models at a lower price elsewhere. Furthermore, Steve, the gentleman who worked on our cabinets in order to accommodate the new appliances, did a great job.
Description of Work: We purchased a French door refrigerator as well as double ovens that were conventional and convection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,430

Robert A.
11/2014
5.0
appliance sales
  + -1 more
We bought appliance form them. They were friendly and they spent time with me. They did not rush me and they were knowledgeable. They showed me different type of appliances. We had a good experience with them.
Description of Work: We used Shouse Appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arnie & Luanne S.
10/2014
5.0
appliance sales
  + -1 more
unknown
Description of Work: Purchase Electrolux oven and GE microwave. Steve new what we were looking for and led us in the right direction. No pressure sales, just wanted to help. We will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,641

David A.
07/2012
5.0
appliance sales
  + -1 more
We've been very satisfied.
Description of Work: We bought a washer/dryer, stove, and a refrigerator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MB P.
10/2008
5.0
appliance sales
  + -1 more
The sales guy was great...answered all of my questions, asked me a lot of questions about what features I was looking for, and didn't try to steer me toward more expensive models. Went above and beyond in being helpful - found out we have an older house, told us we could come to his house (near our neighborhood) and see how his wife redesigned their kitchen. The purchase was painless, they called to schedule installation promptly, and when we had a problem about a month after purchase, they were quick to get us service and get it fixed. (It was a mechanical problem, not a problem with the unit itself.)
Description of Work: Bought a new dish washer and had it installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Norman P.
09/2008
1.0
appliance sales
  + -1 more
Awful!
Description of Work: When we wanted a downdraft gas cooktop we unfortunately trusted Shouse to recommend and install it. They installed a JennAir that turned out to have poor quality porcelain covering and extremely small burners with low btu's. When we complained to Shouse they said that all we could do was call JennAir and deal with them. They would not take any responsibility. We wanted a completely different cooktop because the one that they recommended was of such poor quality. They refused to make us happy. We would never use their services again and recommend that any buyer going to Shouse should know that they don't back up their recommendations or their work. They have the franchises for a number of high end brands and keep them so that they don't face brand competition. Beware!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Judy S.
08/2008
5.0
appliance sales
  + -1 more
The price is for both appliances. We had issues with our first Gen-Air oven combination. It had to be replaced by Gen-Air and Shouse helped us through the process. They are very courteous. It was an overall great shopping experience. I would use them again in the future and would recommend them to others.
Description of Work: We bought a Gen-Air stove top and Gen-Air oven/microwave combination on two separate occasions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

    Contact information

    3965 N ACADEMY BLVD , Colorado Springs, CO 80917


    Service hours

    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation

    FAQ

    SHOUSE APPLIANCE is currently rated 4.4 overall out of 5.

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 10:00 AM - 5:00 PM

    No, SHOUSE APPLIANCE does not offer free project estimates.
    No, SHOUSE APPLIANCE does not offer eco-friendly accreditations.
    No, SHOUSE APPLIANCE does not offer a senior discount.
    No, SHOUSE APPLIANCE does not offer emergency services.
    Yes, SHOUSE APPLIANCE offers warranties.

    Contact information

    3965 N ACADEMY BLVD , Colorado Springs, CO 80917


    Service hours

    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM