Service Monkey Fireplace

Fireplaces, Chimney Sweep, Gas Logs,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a family-owned & operated service company specializing in the maintenance and repair of gas fireplaces, wood fireplaces, outdoor fire features, and dryer vent systems. We have over 30 years of experience in the Colorado High Country & are now expanding down to the Colorado Springs area. Our company is fully insured and holds multiple national certifications in our field.

Business highlights

31 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

We offer cleans, inspections, and repairs on gas/wood/pellet/electric fireplaces, fire pits, and dryer vents. We also sell many hearth and outdoor barbecue products!

Services we don't offer

We do not do brick, drywall, or electrical repairs.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-20 of 20 reviews

Pamela N.
12/2024
5.0
fireplaces
  + -1 more
Great! Billy explained everything thoroughly. Very professional and courteous.
Description of Work: Gas Fireplace Service

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Service Monkey Fireplace
Thank you for your kind words & thank you for the opportunity! We hope you have a warm, happy holiday season!

Richard C.
11/2024
5.0
fireplaces
  + -1 more
Excellent! Fireplace is back on! Very thankful!
Description of Work: Fireplace would not start
Rating CategoryRating out of 5
Yes, I recommend this pro

Lauren M.
11/2024
5.0
fireplaces
  + -1 more
On time, professional, knowledgeable, and kind. Highly recommend!
Description of Work: Gas fireplace tuenup & inspection
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan K.
09/2024
5.0
chimney sweep
  + -1 more
Billy was prompt, respectful and polite as well as friendly. He was very knowledgeable, and his work was thorough, detailed and clean.
Description of Work: Chimney Sweep & Level 1 Inspection
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Service Monkey Fireplace
Thank you for your kind words & thank you for the opportunity!

Anita W.
07/2024
5.0
fireplaces
  + -1 more
They were amazing. Thoroughly explained work before n after service. Amazing company.
Description of Work: Pellet Stove Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Service Monkey Fireplace
Thank you for the kind words & thank you for the opportunity!

Tammy S.
05/2024
4.0
fireplaces, gas logs
  + 0 more
Excellent customer service
Description of Work: Gas Fireplace Maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Service Monkey Fireplace
I called Ms.[Member Name Removed] today to thank her for taking the time to leave a review and ask where I could have done better during the servicing to have earned 5/5. I firmly believe that while receiving a perfect 5/5 is the goal always, anything less is an opportunity to learn and grow. However, to my pleasant surprise, she said that she simply misclicked and meant to give me a 5/5. We always appreciate everyone who takes the time to give us feedback & the opportunity to have come into their homes to do our work!

Travis B.
04/2024
5.0
fireplaces
  + -1 more
They did a good job.
Description of Work: Gas firepalce servcie & repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Ashton B.
03/2024
5.0
chimney sweep
  + -1 more
I am satisfied with the work done.
Description of Work: chinney sweep & level 1 inspection
Rating CategoryRating out of 5
Yes, I recommend this pro

Martin Z.
11/2023
5.0
fireplaces, gas logs
  + 0 more
Great! Billy was professional, knowledgeable and he explained what he was doing every step of the way.
Description of Work: Fireplace Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Kathy M.
11/2023
5.0
fireplaces, gas logs
  + 0 more
Great job cleaning out fireplace. Suggested a couple things he would do to make it look even better.
Description of Work: Gas Fireplace Maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris A.
10/2023
5.0
fireplaces, gas logs
  + 0 more
My fireplace works and looks good as new. Billy was able to fix it much sooner than other local companies. Definitely will hire again!
Description of Work: Gas Fireplace Service &Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

Dee O.
10/2023
5.0
chimney sweep, fireplaces
  + 0 more
Awesome the service tech Billy was amazing,he answered all my questions gave me suggestions to keep the fireplace going. He was very knowledgeable and I learn a lot, and he was very professional and friendly,I will definitely recommend Service Monkey to my neighbors and friends,and I will absolutely used your company again.⭐️⭐️⭐️⭐️⭐️
Description of Work: chimney sweep & inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Carol V.
09/2023
5.0
chimney sweep
  + -1 more
Your employee Billy, did an excellent job. He was very professional and explained exactly how the work was progressing. I am happy to have my stove pipe clean and all ready for a new season of wood burning!
Description of Work: Chimney Sweep & Inspection

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Theresia C.
08/2023
5.0
chimney repair, fireplaces
  + 0 more
Went very well. Billy and Dan were very friendly. Let us know what was going on as they where repairing.
Description of Work: Inspection of fireplace & resealing of chimney crown
Rating CategoryRating out of 5
Yes, I recommend this pro

David B.
07/2023
5.0
chimney sweep
  + -1 more
Billy Burris from Service Monkey did an excellent job. He kept the work area clean. He explained the creosote inside the chimney and the phases of the build up. I will definitely hire him again.
Description of Work: Cleaning of the stove pipe from the lower level of the house to the top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Andre P.
06/2023
5.0
fireplaces
  + -1 more
Great..got fireplace working
Description of Work: Gas Fireplace Service & Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Charlotte F.
05/2023
5.0
fireplaces
  + -1 more
It was good, and they are great to work with
Description of Work: Fireplace Maintanance
Rating CategoryRating out of 5
Yes, I recommend this pro

Dawn B.
05/2023
5.0
fireplaces, gas logs
  + 0 more
Service Monkey is easy to work with. Timely and very neat and clean with the work. Technicians are very knowledgable.
Description of Work: Gas Fireplace Maintenance & Repairs
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynn F.
05/2023
5.0
chimney sweep, fireplaces
  + 0 more
Excellent! Dependable, timely, & professional!
Description of Work: Fireplace Cleans, Inspections, and Repairs
Rating CategoryRating out of 5
Yes, I recommend this pro

Beau H.
05/2023
5.0
fireplaces
  + -1 more
Service Monkey should be every Summit County residents’ go-to experts for their fireplace and hearth needs. The staff knows their stuff and they go above and beyond for the customer. Thank you for being dependable, Service Monkey!
Description of Work: Fireplaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    6050 Stetson Hills Boulevard #292, Colorado Springs, CO 80923

    https://www.servicemonkeyfireplace.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*

    Trade License Number
    7845
    Trade License Authority
    National Chimney Sweep Guild
    Trade License Expiration
    08/31/2024

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces,
    Chimney Sweep,
    Gas Logs,
    Chimney Repair,
    Dryer Vent Cleaning,
    Chimney Caps

    FAQ

    Service Monkey Fireplace is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Service Monkey Fireplace accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Service Monkey Fireplace does not offer free project estimates.
    Yes, Service Monkey Fireplace offers eco-friendly accreditations.
    No, Service Monkey Fireplace does not offer a senior discount.
    No, Service Monkey Fireplace does not offer emergency services.
    Yes, Service Monkey Fireplace offers warranties.
    Service Monkey Fireplace offers the following services: We offer cleans, inspections, and repairs on gas/wood/pellet/electric fireplaces, fire pits, and dryer vents. We also sell many hearth and outdoor barbecue products!
    We do not do brick, drywall, or electrical repairs.

    Contact information

    6050 Stetson Hills Boulevard #292, Colorado Springs, CO 80923

    https://www.servicemonkeyfireplace.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed