SavATree - Colorado Springs

Subpar planting skills, didn't water in, no mulch, no metal border around tree. Will NOT stand behind their work, since they will not honor 1 year replacement guarantee clearly noted on their website! Do not use them!

The workers that come do the hard work are great. Communication from start to finish was poor. The estimate took a week via email, when I replied that same day I said yes, and it took a week for that reply. When I call i'm told they are 4 weeks out, so a total of 6 weeks. I wasn't happy and was told nothing she can do, no apologies at all. After the weekend went by I was called by someone else and said they could get in within the week, then I got called again saying that it wasn't verified by a gentlemen who was short on the phone and said now I'm calling to verify, even though I already varified a time and day with a lady. I feel bad for the workers who are doing the main labor. Our family has lived in the Old North End for over a decade using this company, but will not any more. Looks like the merge with Bedford Hills NY brought on way of doing things. Too bad.

They were efficient, careful and extremely polite. They left my yard in better shape than when they arrived!

They did an excellent job and were done quickly so my neighbors would not be blocked in their driveway.

Fantastic job. The area where the tree came out was cleaner than when they found it.

Becky Wegner's visit to provide estimate was cordial and very informative. Dan called to alert us to the date of spraying of trees which he accomplished well. Thanks for the card in the mail that alerted us to the problem.

Removed all shrubs and grounded the stumps. Did not cleanup well. Left behind wood chips from grinding stumps. I examined the house and the windows where the shrubs were located after they were removed. No damage was found. On the second trip to my property when they grinded the stumps, the screen frame of one of my windows was bent/punched in. I called and left a message informing them of what I found. A few hours later when I checked my voice mail, there was a message indicating they did not damage my screen. I called Al back to let him know that he was incorrect. He tried to indicate that maybe some children had did it. I told him "No", that was not the case. After realizing he was not going to take responsibility, I told him never mind, I would take care of it myself and goodbye. The next day was Saturday and I heard my door bell ring. By the time I got to the door, there was noone there but I heard a noise and went out on my porch. There was a guy at my window taking down my screen. I said "WHAT ARE YOU DOING?!!" I was about to call the police. But he quickly stated Al texted him to come over and fix the screen. I told him that I had told Al that I was going to take care of it and he did not have my permission to do anything or be on my property. Since he had the screen almost off, he flipped the screen and when he tried to snap it back in, a piece of the white border frame broke off. When he left, I called the company and left them two voice mails that I did not appreciate them sending someone to my property without my permission and to stay off my property. Just send me my bill.

The worked performed looks great. Asked to have vines and two aspens removed, the worked performed wasn't the work asked for. I have vines that are completely overtaking several 12 foot bushes. The estimator didn't want me at the house while he looked at the house which made me uneasy because I wanted clear communication. Somehow he completely missed the vines and quoted me for tree maintenance. When we talked about it further he agreed to look at the property again. Once he looked at it a second time he wanted to talk my ear off and argued with me. I lost my patience because I couldn't get him to listen to me and I told him to "do whatever he wants", which isn't what I wanted him to do. The worked performed looks great. They also smashed their vehicle into my steel mail box and steel post which they didn't mention, it's bent over and will need to be replaced. Just replaced that box and post two months ago as I'm preparing my house for sale. Based on the estimator and damaged property I wouldn't ever hire them again.

Service was prompt, professional, cordial, and done right. I was thrilled. This will be my go-to company for tree care & consulting in the future.

They were very good and they came out promptly. They did a very good job.

It went very well. They were very good.

We have been using them repeatedly and I am very satisfied with them. I have used them for deep water in February and then I had them spray two or three times during the growing season to prevent insects and then I have them do trimming on the big tree that I can't reach myself and then take out trees that unfortunately died and the reason that I keep using them is they are very experienced and knowledgeable, reasonably priced compared to some other companies in town. They are excellent on everything. I certainly would use them again in the future.

It all went fine. They were quick and friendly. Very thorough cleanup. We had to wait 3 weeks to get service. They are very busy.

A two-man team showed up right on schedule, removed the limbs and cleaned everything up. They were professional and very knowledgeable.

Went great! Their team was fast, and did a great job of cleaning up afterwards.

Excellent. He even went as far as to climb the tree and clear out the center of the tree

Told us why some of the limbs of our 112 year old juniper pine were turning brown. First he climbed up in the tree and inspected under all of the limbs, found holes under each limb and made his prognosis--------juniper borer. Recommended spraying but said there was nothing that could be done for those limbs that were already dying.

Extremely well. Professional. I appreciated that the two men who did the job wore protective gear, were efficient and did a great job. Best stump removal I've experienced.

The service went very well. The company was very easy to work with. The technicians were very professional, did great work and did a good job at cleaning up after themselves. They did exactly what they said they would and I had no issues with scheduling.

I asked them to look at one sick tree, they looked at all the trees and bushes at no cost. They knew exactly what the problem was and how to treat it. The tree is looking much healthier and is on the way to recovery.

Excellent consultation before work was done. We have a half-acre lot with a number of mature trees that had little attention for several years before we bought it. She looked at all of our area of concern and gave excellent advice. The crew was on time and was very professional. They did a thorough job of cleaning up afterward.

I think they are good people. Their business actually is to take care of trees and to keep them healthy and not to cut them and that was my objective. I didn’t want to cut my trees because I know many people who are in that business who cut trees and they make big money. This company looked around, checked my trees and said how does it look and I told what I don’t need to cut and they estimated for one tree. I have two trees and they are big sized trees. I called them because our neighbor was concerned about these trees and wanted to cut it. I think they are very cool and the actual owner too; and they have they have degree in arborists and they have low fares. Consulting was free and treatment was $70. A Lady (owner) came and I was pretty happy. The price was $70 and was pretty good. They didn’t do any work. They responded immediately to my email but it was hard for me to schedule as I am out of town and setting up an appointment was challenging for me but they worked with my schedule.

Mountain High certainly know about trees! I am writing this review quite a while after they came but in a way that's a good thing because I can now say for sure that all the trees they pruned are looking healthy and much better than before Mountain High came. So i can strongly recommend them to come and take care of your trees - big and small. Our only issue was that they had to grind some stumps and used a heavy machine to do that which caused quite a bit of damage to our downpipes and underground french drains. Becky was very apologetic and did reduce our bill to cover the repairs. We thought they were careless with the grinding tool but overall they were good to work with.

The work went excellent .Started by removing limbs from the tree,then took the tree down.The clean up was excellent.Great job guy,s

Not the cheapest but seems to be the most knowledgeable. Service was pro formed quickly and cleanly. Great group and I will use again