Rocky mountain electric provides proffesional, prompt, courteous services to commercial & residential structures. Headed by master electrician Jason Kelly, our team of experienced professionals is committed to providing dependable and safe services to homeowners and business professionals. Additional DBA - Rocky Mountain Electric Services Inc.
Business highlights
26 years of trusted experience
Services we offer
Residential & commercial troubleshooting, air conditioning, landscape & security lighting.
The woman (Kelly I'm assuming) listened to what work needed to be done. I asked for someone to come over to my house for an estimate. She said for work $250 and lower, no one would come over to the house. I asked her if she thought this work would be $250 or less and she said yes. I said that seemed lower than I thought so I made an appointment. When the electrician came over (Jason), he was very nice as my wife initially took him through the work. I came home about 10 min or so after he arrived and took him through the work again. By that time, he had already tightened the two loose receptacles. He said that the amount of work was higher than he was told by the office and said the quote would be closer to $300. I said he was ok to do the work. He worked quickly to complete all the work. It took 3 1/2 hours. One issue noted following the installation was that when the bidet heater kicked on, the lights in the bedroom and bathroom dimmed. He said that he would need to run a 20A circuit to stop that vs. continuing the line on the 15A circuit. He said to try LED lighting since that may resolve it since they take less power. I haven't tried that yet but will. With winter coming on, the dimming lights is annoying. The real negative review comes after I received the bill. The bill received was for $527! I called the office and spoke with Kelly. I relayed how I had called and taken her through the work. She admitted she thought that I only needed the ordinary receptacle replaced with a GFI and therefore the amount of work to "cut in" a new receptacle wasn't taken into account. I said that Jason confirmed the work would only be around $300 and she said he was quoting labor only and only she could quote total costs. How was I or anyone to know that? Why would a customer only want labor costs? I said that their policy of not coming out to see the work was bad since miscommunication can (and did) occur. She corrected me in saying that their policy is no will provide an in-person quote if under $1000. That's even worse! She asked me if I had received other quotes to compare to and I said no since her quote was so low. Why would I need other quotes? She then described her electrician labor costs to me which aren't my problem. I appeared to me as a classic bait and switch. If Jason was not authorized to provide a quote, and the work didn't appear to be the same as on his sheet, then he should have stated that I call the office to get a full quote. Once he gave me the quote, I took it on his word that was the quote. Why can't an electrician provide a quote? He knows his labor rate and the materials used. He should have been able to provide a detailed invoice right there. Long story short, this isn't done yet. Kelly stated she would attempt to work with me to reduce some of the costs and mentioned something like a $30 reduction. Not good enough! How about honoring the electrician's quote of $300? Not a good business practice to not visit someone's house to see the work and then throw out a bogus number to just get them to get you over to the house and then charge them whatever the real price is. I recommended some ways to provide quotes to customers to help her save on master electrician estimated costs but all that did was get her mad (I'm a manager and provide quotes all the time). Until they get this quote system sorted out, I do not recommend them since you don't know what the cost will be until the work is done. Jason did do good work and was very courteous. I do wish he would have thought to run the 20A circuit so the lights didn't dim. Otherwise, I have no issues with him. Kelly got upset when talking with her and said she will send me something she hopes will resolve the situation. I said that it needs to be close to the $300 to resolve it. We'll see.
Description of Work: I called Rocky Mountain Electric first and told them that I needed 5 receptacles worked on. 2 were loose in their boxes in the wall; 2 were needing new GFI receptacles installed near my toilet since my bidets needed power; 1 GFI receptacle outside the front of the house.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$527
Jena R.
10/2017
5.0
electrician
+ -1 more
Excellent work Will definitely hire again
Description of Work: Installing new lights and replacing dimmer switch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John R.
09/2017
5.0
electrician
+ -1 more
I'd give them A's for all of the categories. We found them because my husband knows the owner. They're very professional and their communication was excellent. I also have referred them for several jobs.
Description of Work: They completely replaced our electrical box and got everything up to code.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ramona B.
04/2017
5.0
electrician, lighting
+ 0 more
Very well. Happy with work.
Description of Work: Upgrade breaker box, rewire a/c unit and unfinished bedroom, instal recessed lights in kitchen and bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott M.
10/2015
5.0
electrician
+ -1 more
Excellent all around experience. Jason came out to give me an estimate and I told him I had other estimates coming in and I would get back to him. It turned out he was hundreds under the other lowest bidder and installed more electrical outlets and fixtures than the others would have. The installers were great. They dug the trench to the barn, laid the line, crawled up into my attack to run the line to the main box, and installed everything in the barn in a few days. They were all courteous, neat, and cleaned up after themselves. I will definitely use them again in the future.
Description of Work: Installed electric to my horse barn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Cathy S.
09/2015
5.0
electrician
+ -1 more
unknown
Description of Work: They will great. Listened to what I needed and went right to work!
Rating Category
Rating out of 5
Yes, I recommend this pro
Steven N.
06/2015
5.0
electrician
+ -1 more
Rocky Mountain Electric is the only electrician I will call. I have had them do simple things like install an electric exhaust fan as well as replacing an electrical panel. They are very prompt and courteous and the price is always reasonable. When we sold our former house they did all the required electrical upgrades. They were originally referred to us by our realtor and they will always be first on my list to call if I ever need electrical work done.
Description of Work: Installed electric fan in bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
David S.
08/2014
5.0
electrician
+ -1 more
I wish that I had called Rocky Mountain Electric to do all of the electrical work on my house! Jason is incredibly professional and provided sound advice. He did not try to sell me anything, nor did he embellish any of the electrical issues we had. He merely reported what he saw and had a plan to fix it. I would definitely recommend Rocky Mountain Electric to anyone in need of an electrician! Thanks, Jason!
Description of Work: I am in the Army and my family recently moved from Colorado to Georgia. Jason was called out to inspect some of the work we had done on our house (by another electrician). Our realtor wanted to get a second opinion on a recent home inspection that included some electrical issues, and recommended Rocky Mountain Electric. Jason promptly inspected our home and provided a detailed report on the issues presented by the home inspector.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rosalio M.
01/2014
5.0
electrician
+ -1 more
They checked safety of the chandelier in the Family room and changed a wall socket and light switch.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Dale F.
05/2013
5.0
electrician
+ -1 more
We are in the middle of the project and so far it has gone just fine. I feel the price is acceptable.
Description of Work: I am using Rocky Mountain Electrical Services for some church grounds maintenance.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Aaron C.
04/2013
5.0
electrician, lighting
+ 0 more
We did not have them actually do any work in the end, but as far as the whole process of scheduling a visit and then coming out to give us a quote, everything was fine. They really did a good job. Their quote was comparable to other estimates we got. So, I do not think that it was overpriced or incredibly under priced. It was kind of on line with what we expected and what we think that everything should have cost.
Description of Work: We had Rocky Mountain Electric come out and give us a quote to add a couple of switches to our basement, change some of the light fixtures from candle lights to pendant lights, and were going to possibly add a series of lights in our living room upstairs in the house.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Stephen C.
10/2012
5.0
electrician, lighting
+ 0 more
Dave the owner of Rocky Mountain Electric get's an "A+".
Description of Work: Rocky Mountain Electric installed ceiling fans, outlets, switches, and everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,380
Vivian F.
09/2012
5.0
electrician
+ -1 more
They were cheaper than the other estimates we received. They called us back right away. They guy did a good job. The invoice was the same amount they originally quoted. We were happy with the work and they cleaned up well.
Description of Work: They installed an electrical socket on our island.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine S.
09/2012
5.0
electrician
+ -1 more
My fire alarms were going off intermittently throughout the day. I could not figure out the problem. Rocky Mountain Electric tried to help me troubleshoot over the phone. When that was unsuccessful they promptly came out and trouble shooted the alarms and replaced the faulty ones.
Description of Work: Trouble shooted and replaced fire alarms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kristen M.
10/2011
4.0
electrician
+ -1 more
The first two times we had them out, they did great work. They installed new wiring for a ceiling light in one room and installed a chandelier. They also installed new wiring in our bedroom and installed a ceiling fan. Then we had a problem where a circuit went out and wouldn't come back on, so I called and they came out within an hour (re-arranged their schedule for that day) and replaced some burnt out circuits on our panel. Then a while later, we heard crackling noises coming from inside the wall in the kitchen and we called them again, but they never returned our call. We called and left at least 3 detailed messages over the course of several weeks, and never heard back from them. They did good work for us, and we would use them again if they would call us back.
Description of Work: They installed a couple light fixtures for us, and came out to fix a burnt-out circuit in the electrical panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$500
Tim R.
11/2010
5.0
electrician
+ -1 more
I spent about $139 on the job. They came with good recommendations. So, I used them. They were nearby, too. They gave me a discount because I was nearby. They responded quickly; I didn’t have to wait for weeks for them to come out. They made the appointment in the same week. They sent a woman over, who really knew what she was doing. She did two repairs for me. One of them was a little more difficult than the other, but she kept it. The repairs have been working fine ever since. She was pleasant and the price was reasonable. I would recommend everything about this company. I will use them again in the future.
Description of Work: I used Rocky Mountain Electric, a month ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Jennifer H.
08/2010
5.0
electrician
+ -1 more
Jason was extremely friendly, professional, and knowledgable. I have an uncle who is a master electrician, and was the one that actually recommended that I take Jason's bid, which was awesome also, and I am so glad that I did. His staff and help was the same also.... we still have a bit more work to go, but I can already say I am so glad that I went with Rocky Mountain Electrical! Everything is turning out great!!
Description of Work: Rocky Mountain Electric did the rough and final complete wiring of my basement to be finished. This included a full bathroom wiring, all electrical plugs, lighting, cable wires, and ceiling fans.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,040
Brianna O.
04/2009
5.0
electrician
+ -1 more
I had just bought my first house, and there were definitely some electrical issues that needed to be addressed. I had never had electrical work done before, so I called several contractors. Rocky Mountain Electric was by far the most fair price in terms of the quality of work I would be getting. When Jason showed up at my house, he took the extra time to put foot covers on. He made me feel very comfortable about what work needed to be done, was extremely polite and professional, and gave me an estimate right there on the spot. I was extremely impressed. The work that was performed is amazing, and exactly what I wanted.
Description of Work: Rocky Mountain Electric installed a new panel box, and replaced the wiring in my attic, which was exposed. They also installed a gorgeous new ceiling fan, and replaced the wiring that needed to be replaced. They also took the time to check the entire house for other electrical problems - which made me feel extremely safe after they had left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Contact information
3945 N Academy Blvd Ste J, Colorado Springs, CO 80917
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Landscaping - Lighting
FAQ
Rocky Mountain Electric is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Rocky Mountain Electric accepts the following forms of payment: Check,MasterCard,Visa
Yes, Rocky Mountain Electric offers free project estimates.
No, Rocky Mountain Electric does not offer eco-friendly accreditations.
No, Rocky Mountain Electric does not offer a senior discount.
No, Rocky Mountain Electric does not offer emergency services.
Yes, Rocky Mountain Electric offers warranties.
Rocky Mountain Electric offers the following services: Residential & commercial troubleshooting, air conditioning, landscape & security lighting.
Contact information
3945 N Academy Blvd Ste J, Colorado Springs, CO 80917