RED MAN POURS LLC

unknown

On time, on price, professional, neat, careful. A beautiful driveway.

unknown

Called us back within a few hours to make an appointment for an estimate. Showed up exactly on time and spent a lot of time discussing options, clarifying what we wanted and answering all questions. The next day we had the estimate in writing and set a date for the pour. Spent the first day in the afternoon tearing out all the old stuff and gravel, and laying forms. The next day, showed up and did the pour and sealed the concrete. This family is the best and I would highly recommend them to anyone. So professional, friendly and efficient. They cleaned up everything after themselves and double checked all the work. They not only trimmed my tree for me they took my trash out because they were here on trash day. That is above and way beyond what they needed to do. The day of the pour we had a severe hail and rain storm. As soon as it slacked off a little, the owner was at our house making sure everything was okay. A week later, they came and checked it again. Amazing service! With an older home it is nice to know there are still excellent companies like this still around.

This is a very detailed and lengthy description, however very much worth reading if you are about to spend thousands of dollars on a project! Concrete work is expensive, period. BUYER BEWARE! I contacted Red Man Pours to bid on a project for removing and leveling a basement floor and removing and replacing a section of stairs that had become separated from the foundation / porch. The son (Joe Jr) came and gave a bid on both projects. I explained I needed the floor leveled for laminate or tile to be placed. We agreed that previously laid tile could be removed, but if I did not need to remove cabinets to acheive that it would be great. There was still furniture in the room at that time. Because of that, once the furniture was removed, I contacted Joe SR. and ask that he come to look at it so that the bid could be confirmed. I again explained that I needed a level surface to lay laminate or tile. Joe Sr came and confirmed the bid. I stressed to both of them that there was a previously installed interior French Drain that must not be disrupted. Neither of them ever got out a beam or level in my presence. Joe Sr. stated "No problem, this is easy." AFTER JOE SR CAME I STATED THAT I NEEDED A CONTRACT ITEMIZING THE WORK PRIOR TO WORK BEING INITIATED AND DURING 2 FOLLOW-UP PHONE CALLS WAS TOLD THAT HE WOULD DROP IT OFF. IT WAS NEVER DELIVERED. The next contact I had was a call stating they were coming to do the demo. They came and sawed out the old concrete. (That went well except they broke a few things and threw them into the rubble without ever mentioning it.) I assumed they had removed as much concrete as they needed to in order to do the job correctly. Several days later they called and stated they would be coming on January 19 to pour the concrete. I took the day off from work to be there in case any issues came up. When asked to show me where the French Drain was prior to pouring the concrete the workers became very irritated and RUDE as the concrete was on the way. Joe Jr actually stated, "That's not my job". When I told him they would not pour until I had confirmation that it was there, he and his workers became angry and started digging and complaining until it was found. After they located the drain I said I hoped they understood as that was a VERY expensive repair to remediate flooding. All of the fabric covering the drain which keeps debris from clogging the drain had been destroyed and Joe Jr assured me that it was not needed. After the drain issue was resolved, they had never called me downstairs to ask any questions or indicate things were going any differently than discussed. After the concrete was poured and they were finishing up, I asked one of the workers how they had marked the floor to achieve a level surface. He pointed to ONE PIECE OF REBAR and said they marked the level on the rebar piece!! At that point I asked that they lay a beam and /or a level to demonstrate that it was level. I was shocked that there was still a heave as high as the original - with the beam laid out on the highest point there was and IS a height difference of about 3 inches on all sides surrounding the high point. I insisted that Joe Sr. be called over to inspect immediately. When I complained they actually argued that I did not request that the floor be leveled! I could not and cannot comprehend the absurdity of this argument! They said I asked for it to match the tile - even though they tore out over 1/3 of the tile that can't be matched. I still have to tear out the remaining tile to relay new tile. I was very stressed and Joe Sr. said "Well you can just paint it and we will take $400.00 off the job (out of ($4777). The concrete was already starting to set and Joe Sr. indicated they were NOT going to re-do the job when his wife asked him why it couldn't be leveled. After they left I realized I could have just filled the cracks myself for a much cheaper price than for the new uneven floor I just received. But now there were saw cut marks, remaining cracks and actual places where the concrete was not even filled in. I had to leave town for a few days and tried to contact Joe Sr. 3 times - during which he answered and said he could not talk. He then sent an email requesting payment. I told him the job was unacceptable and and that we would need to meet. He stated that he could not meet. I called again upon my return to town and Joe Sr again refused to speak to me. I again stated that the job was unacceptable and that we would need to resolve the problem before payment would be issued. The next call I received was from Pre Mix Concrete stating that they were putting a lien on my house for non-payment (for materials) !! I have asked them to come look at the job prior to doing so. I returned a missed call from Joe Jr.who stated that "his father wanted him to call and obtain payment". When I asked how we were going to resolve the problem he talked over me and refused to discuss fixing the job and stated that they would be placing a lien on my property as well and proceeded to hang up on me. The entire experience has been extremely stressful and pure H***!! Their workmanship was shoddy ( they left big gaping holes where the new stairs meet the foundation - where water can still get in and expand - which could have been made smooth with about 12 ounces of concrete!) They have been extremely rude and unwilling to negotiate in order to remediate the situation. I feel I now have nowhere to turn. I have photos showing the amount of heave left in the floor, saw marks and cracks unfilled and one patch that was never even completely filled with concrete. I have NO means of putting any covering on the floor that requires a level surface. Carpeting is unacceptable as I have pets. I can't even paint (their ONLY suggestion at a solution) as the surface in not even prepared for that - not that I see that as a solution. Based on the mostly good few reviews they have received,it appears that Red Man Pours is able to adequately complete smaller jobs. However, if there is even a small chance that any craftsmanship or accuracy is involved they prove to be totally incompetent and unprofessional and I recommend they be AVOIDED at high costs to YOU!!! They have refused all attempts I have made to discuss the problem in a professional manner.

unknown

unknown

unknown

It went very very well. They were the best price of all the estimates I had.

b, guys.The team (mostly family) worked well together and did not curse. Great jo

They are very professional. They extend by their service or product. They came back and correct a little error.

Joe was happy to come out as many times as we needed to ask questions and make sure that my wife and I were on the same page. He also helped us create solutions to problems that we had no idea how to fix, such as dealing with the slab at the top of our stairs as well as the slab outside of our garage door. They came to do the work on a Monday morning. They quickly leveled the dirt and set their forms. It didn't take long for them to pour the concrete and do the stamp. The whole process took about 5 hours.

This is a family-owner and operated company which I loved. Joe, the dad, did a great job estimating the amount of concrete needed and gave me his estimate when promised. He was very friendly and really knew his craft. His sons are the laborers and the did a fantastic job!! They were so nice, kept the site clean, and willing to make small aesthetic changes when asked.They were even nice enough to bend a culvert open that someone in the past had driven over and bent closed - I didn't ask them to do this, they offered when they noticed it. Just super nice guys that do a wonderful job! I will call them again in the future without hesitation if I need concrete poured. It's been over a year now since they did our job and the concrete still looks great. They extended our driveway since the existing one didn't meet up with the road, added a side area to the driveway to make it easier to turn around and moved back an existing basketball goal of the edge of the newly poured side area. Great job, great guys!

When I called for an estimate the owner came out and we discussed all the options and his recommendations. One of the nicest guys I have ever worked with. The day of the pour, the owner's son was the crew lead and the owner came out to check the job progress throughout the day. The crew worked hard from the minute they got to the house, there was no slowness about them at all! The whole crew was friendly and did not have any issues with me asking questions or watching them. (This is not always the case, I deal with lots of contractors for my job at a nearby federal installation so it was nice to have such a friendly crew...) The concrete pour went very well and the finishing of the concrete was exceptional, I could tell this crew cared about thier product. The crew did an outstanding job cleaning up the site. I would hire this company again without a doubt!

The company owner is unresponsive, unprofessional, and not concerned with the quality of the work being done. We have experienced damage to the inside of our home as a result of the poor work done on the exterior steps and porch. The debris and dust ruined half of the items we had in our storage area. The resulting "fix" that was attempted this week is shabby at best. I am extremely disappointed in this entire experience.

This was the best experience from start to finish! I would recommend Joe to everyone and anyone. They don't make a move unless they double checked everything with you. They let us know what they were doing and even though we had some unexpected rain and the work was supposed to be completed on a certain day, they waited until the conditions were just right before they finished the work. You can't go wrong with this crew. The guys are great and the prices are extremely affordable.