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REAL NEAT FREAKS

4.5(
2
)

House Cleaning, Home and Garage Organization

About us

OWNER-OPERATED. USES SUBS FOR CLEANING. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO SERVICE FEE. NO EXTRA CHARGE.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

PROFESSIONAL DETAILING & ORGANIZING, HOUSECLEANING, MOVE-IN & MOVE OUT CLEANING, CONSTRUCTION CLEANING, HALLWAYS, EMPTY APTS & BUSINESS CLEANING.

Services we don't offer

OUTSIDE OF WINDOWS.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Visa

Reviews

4.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
3.5
punctuality
4.3
Write a review
Showing 1-2 of 2 reviews
Norman P.
02/2009
2.0
house cleaning
  + -1 more
She did a great job when we first hired her. Later she became unreliable and finally unresponsive.
Description of Work: Started very well but very difficult to reach and, unfortunately, became totally unreliable. A bit of a gold digger. Overall, it became a very bad experience if you want to rely on her.
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$2,500
Response from REAL NEAT FREAKS
I TOO FELT THAT THE BEGINNING WENT FINE. THEY NEEDED HELP WITH DECLUTTERING AND CLEANING. THE CLIENTS ARE MULTI-LEVEL MARKETERS FOR A VITAMIN AND SUPPLEMENT LINE. ON ONE OCCASION, I HAD COME TO CLEAN THEIR HOUSE BUT WAS NOT FEELING WELL AND HAD TO QUIT EARLY. THEY OFFERED THEIR PRODUCTS TO ME TO HELP ME FEEL BETTER. HE SAID THAT THE PRODUCTS HE GAVE ME HAD EXPIRED BUT THAT THEY WERE STILL GOOD. THIS WAS JUST A LAW THAT HAD TO BE PLACED ON THEM. I TOOK WHAT THEY GAVE ME AND YES, THEY DID MAKE ME FEEL BETTER. WHEN I THANKED THEM FOR THIS, HE WANTED ME TO JOIN THEIR BUSINESS AND WAS QUITE PUSHY WITH HIS IDEA. MY CLEANING BECAME A LINK FOR HIM TO PRESENT THEIR SALES PITCH TO ME AND CALL ME OFTEN ON THE PHONE TO BEGIN DISCUSSING CLEANING HOURS ONLY TO BE TIED UP ON THE PHONE FOR EXTENDED PERIODS OF TIME REGARDING THEIR BUSINESS PLAN. HE SIGNED MY NAME UP WITH THEIR COMPANY TO SAVE IN THEIR TAXES USING MY INFORMATION FOR THE CLEANING COMPANY. MY INFORMATION WAS FOR THEM TO WRITE OFF THE CLEANING EXPENSES AND INSTEAD WAS USED TO CREATE AN ACCOUNT IN HIS BUSINESS. THE CLIENT ASSURED ME THAT THERE WAS NO PROBLEM IN IT AND THAT I COULD USE IT TO MAKE EXTRA MONEY IF I DESIRED AND THAT IT WAS A GIFT. MY CONCERN WAS HOW THIS WOULD AFFECT MY TAXES. I WISH THAT I HAD THOUGHT DEEPER ABOUT IT BUT DIDN'T REALIZE WHERE THIS COULD GO. WHEN I WAS HESITANT IN HIS OFFERING FOR THE NEXT FEW MONTHS, HE BECAME A BIT MORE FORCEFUL ASKING THAT I PAY HIM BACK FOR THE SUPPLEMENTS THAT HE GAVE ME WHILE I WAS SICK AND THAT I HAD TO EITHER START WORKING HIS COMPANY OR WORK FOR SUPPLEMENTS FOR FREE. MY LAST VISIT, I STAYED FOR 5 HOURS. I ONLY GOT 2 HOURS OF CLEANING IN DUE TO HIM PRESENTING HIS BUSINESS AND HAVING NO CLEAR COMMUNICATION AS TO WHAT SHOULD BE ACCOMPLISHED IN HIS HOME. WHEN HIS WIFE ARRIVED HOME NOT FEELING WELL, THEY WERE CONFRONTATIONAL WITH EACH OTHER AND SHE EXPRESSED WHAT SHE WANTED COMPLETED. I ASKED HIM TO RECONSIDER OUR SCHEDULE DUE TO HER NEEDS WHEN SHE FELT BETTER. I WALKED OUT THE DOOR WITHOUT PAY BECAUSE #1 I FELT LIKE I HADN'T REALLY WORKED ENOUGH THAT DAY TO ASK HIS WIFE FOR A CHECK AND #2 I WAS SO FLUSTERED WITH HIS FORCEFULNESS AND LACK OF REGARD FOR WHAT WAS BEING SPOKEN TO HIM FROM OTHERS. HIS ONLY CONCENTRATION WAS SELLING HIS MANNATECH. I DID NOT RETURN THE NEXT DAY AS WE HAD PLANNED BECAUSE I WILL NOT WORK FOR VITAMINS AND THE SITUATION HAD BECOME VERY UNCOMFORTABLE. THE NEXT DAY, MY PHONE RANG FROM HIM EVERY 10 MINUTES. I DID NOT ANSWER THE PHONE BECAUSE HONESTLY, I WASN'T IN THE FRAME OF MIND TO DEAL WITH IT PROFESSIONALLY. HE SENT ME A KIND EMAIL JUST A FEW DAYS LATER APOLOGIZING FOR HIS ASSUMPTIONS AND ACTIONS AND EXPRESSING THAT HE AND HIS WIFE WERE VERY PLEASED WITH MY CLEANING SKILLS, STATING THAT I ALWAYS DO A WONDERFUL JOB FOR THEM. I WILL BE HAPPY TO PASS THIS ON IF NEEDED. I FEEL THAT THE WIFE BELIEVED IN THE END I WAS SLOW BECAUSE HE WAS CONSUMING SO MUCH OF MY TIME WITH HIS BUSINESS TALKS. THE TASKS THAT SHE WANTED DONE WERE NOT WHAT HE ASKED ME TO DO AND SHE WAS SELDOM HOME WHEN I WAS WORKING FOR THEM. IT WAS EXPRESSED TO ME THAT THE WIFE WAS NOT A VERY GOOD EXAMPLE OF HIS BUSINESS AND THAT SHE NEEDED TO TAKE A SPECIAL SUPPLEMENT TO KEEP HER MOODS UP. NO, THE WIFE WAS NOT ALWAYS HAPPY BUT WAS HEALING AND NOT FEELING WELL. I UNDERSTAND THIS. AS FOR THE GOLD DIGGER COMMENT, I BELIEVE THE OPPOSITE IS QUITE TRUE. THE APPROXIMATE COST IS ALSO HIGHLY INFLATED. I BELIEVE THAT THE TOTAL IS MORE AROUND $650.00 OVER THE PERIOD OF TIME THAT I SPENT WITH THEM ACTUALLY CLEANING AND THIS WAS OVER AN OFF AND ON PERIOD OF MANY MONTHS. COULD THE INFLATED PRICE INCLUDE VITAMINS? ARE THEY THIS EXPENSIVE? I FEAR WHAT THIS MAN MIGHT DO NEXT, SO ALLOW MY RESPONSE TO BE A BIT OVER DETAILED. I DO APPRECIATE SO MUCH WHAT ANGIE'S LIST HAS DONE FOR ME. I BELIEVE IT IS A WONDERFUL BUSINESS RESOURCE FOR THE COMMUNITY BUT AS A SINGLE MOTHER OF 3 CHILDREN, I MUST TRY TO PROTECT MYSELF AND MY FAMILY AND KNOW WHAT I AM WALKING INTO. I AM NOT A LARGE COMPANY, I AM ONLY A HOUSE CLEANER. I AM NOT INTERESTED IN EXPANDING OR MAKING MILLIONS, JUST SIMPLY HAVING A JOB THAT ALLOWS ME TO WORK AROUND MY CHILDRENS' SCHEDULES. BEST REGARDS AND GOD BLESS YOU.
Tom T.
07/2007
5.0
house cleaning
  + -1 more
It was a great experience. It did take a little longer for us to be worked into the schedule, but it was worth the extra few days wait. We will be keeping a schedule with them now.
Description of Work: I can't tell you how happy I am! I have never had such detailed cleaning done in my house and I think I am a pretty picky cleaner myself, but they put my cleaning to shame. I felt like I had walked into one of those HGTV shows. I couldn't believe it was my home! I can't sing the kudos tune enough! I was skeptical of the price per hour (40.00), but she was really recommended by a girlfriend I trust, so I gave it a whirl. How do I say this, normally a cleaner would have to come to my house once a week (don't ask), but the "Freaks" work still looks good, even after the first week, so I will schedule my cleaning for once every two weeks and will be SAVING money. Ha! The name is cute and fitting. Hubby and I had fun with the name. Nope they only cleaned house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$40

    Contact information

    14550 Westchester Dr, Colorado Springs, CO 80921

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    House Cleaning,
    Home and Garage Organization

    FAQ

    REAL NEAT FREAKS is currently rated 4.5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    REAL NEAT FREAKS accepts the following forms of payment: Check,Visa
    Yes, REAL NEAT FREAKS offers free project estimates.
    No, REAL NEAT FREAKS does not offer eco-friendly accreditations.
    No, REAL NEAT FREAKS does not offer a senior discount.
    Yes, REAL NEAT FREAKS offers emergency services.
    Yes, REAL NEAT FREAKS offers warranties.
    REAL NEAT FREAKS offers the following services: PROFESSIONAL DETAILING & ORGANIZING, HOUSECLEANING, MOVE-IN & MOVE OUT CLEANING, CONSTRUCTION CLEANING, HALLWAYS, EMPTY APTS & BUSINESS CLEANING.
    OUTSIDE OF WINDOWS.

    Contact information

    14550 Westchester Dr, Colorado Springs, CO 80921

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM