RAPTOR RESTORATIONS LLC

HORRIBLE - I also needed to have a side view mirror replaced. The cost of the mirror as $1,300.00. I later found out that originally the mirror had never (honestly) been ordered but had been pieced back together (yes, the broken mirror). It was only after the fact, and after taking the vehicle to have it inspected by the car dealer that the car dealer assured me that the mirror had not been replaced by a new one but that it had been pieced back together - the job was so slopping that some adhesive was left on the door itself, as well as the indoor panel was broken. NOTE: In all fairness, the owner stated that he wanted my car to bake in the summer sun so the paint would get hard. After that, he promised to call me to buff/sand out and polish to make it look like a professional job---never heard from him, never got a returned call. After many many comments from other body workers telling me what a horrible body work job this was and is, I attempted to contact owner to be fair and provide him with an opportunity to fix and repair---TO DO THE RIGHT THING----never heard from him.

After 4 months of the vehicle in the shop we had a car (2016) that looked mediocre at best. Shortly after getting the car back it broke down. Ford service said that the windshield was leaking which broke some electronic components. We eventually found out that the old roof was never taken off and the new one was set on top of it which wouldn't allow the windshield to seal. The owner, Angel Pimentel refuses to accept responsibility for the bad work and will not pay for the repairs.

Exceeded expectations - recommendations provided best value on replacing some body parts versus attempting to repair existing parts. For instance, we replaced the hood rather than spend money on labor to try to make the hail dents look OK on the old one. Owner felt that he could try to repair, but it would not look as good as everyone hoped. Body work and paint look great.