Rain Guard Seamless Gutter Inc

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I sent John an e-mail with photos through Angie's List and did not get a response. I called him several days later and he told me he would stop by that week and look at what needed to be done and then call me with an estimate. After another week, I sent another e-mail asking if he had stopped by and would he be able to do the work. Still have not heard from him! I have since had the work completed very satisfactorily by another Angie's List provider and competitor of John's.

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Job was scheduled by phone and I really appreciated him doing the work without even meeting me. I sent him pics and address. He promptly visited location and gave me an estimate for two verions of the job. I wasn't sure how much two different sections would cost so he broke it out for me so I could decide how much I wanted to spend. We agreed on both sections he did the work and emailed me the bill. I was able to visit location over Labor Day to see his and other deck work to make sure all ok before I paid. The guttering was the best of all. Great color match with red/orange house trim color. Downspouts looked great and ran pipe under deck very well

Jon was great to work with, knew exactly what I needed for my roof situation. The only drawback was that it was a little difficult to schedule the initial appointment for the estimate-it was well worth waiting for. I had 3 other estimates and Rainguard was the only one that seemed to know exactly what to do. The installation was very professional and qucik.

I have called several times to get some leaking gutters repaired and others replaced. The owner did come out and give me an estimate, and I gave him the okay to put me on his schedule to have the work performed. He said they were very busy, and it would be two to three weeks before they could make it out. Since nobody else had availability, I said that was fine. Three weeks later, I called back, and was told it would be another three weeks. It is now an least 3-4 weeks after that, and I have received no calls, and nobody has shown up to do any work. When I work with a mature company with a high rating, I expect them to be organized enough to maintain a basic work schedule that would let me know an approximate date that they would be able to perform the work. And if their plans change (as they do due to weather), I expect them to let me know by calling me. I should not have to constantly call back to find that it is and quot;three weeksand quot; out no matter when I call. This experience was simply unacceptable and unprofessional. If business is so good that they are truly that busy, they should be hiring more employees. Obviously they don't think they need my business. You shouldn't give them yours either.

I made several phone calls, and Rainguard Gutter promised "within a week," each time. They just never got here.

Our old gutters had to be painted. But the new ones were bonded and didn't require any painting. The crew that came and installed them were on time and did a professional job. they made sure that the slope of the gutters was just right. They also recommended a gutter guard over one gutter that was by some pine trees so we wouldn't have to get on the roof and clean it out every so often. We were very pleased.

John Quesenbury was an absolute pleasure to work with. He honored his commitments, did a superb job. I would highly recommend him.

They were very honest, quick, got out here and got the job done. They did a good job.

Very well. It was a positive experience.

It went well. All work was completed and looked nice when finished. The downspout along the side of the house is gray and matches the house. That was important to me because the downspout runs along a solid wall, not at the end of the wall. It was noted that one of our gutters was full of debris and it was flushed out, no charge. I was happy with this company and the results. I would hire them again.

I had the old gutters removed by someone before the new ones were installed. They didn't let me know when they would be there, so I didn't have the hole filled in my stucco (where the old gutter met the wall) done before they came when I wasn't home. They installed the gutters without calling me, and didn't apply flashing (although included in estimate). The section over the front door was not inclined so it back up to the end by the hole in the stucco and overflowed into the hole and down the wall and behind it. I called and someone came out and adjusted the slope of the gutter, and the next time it rained, the wall got soaked again and is still stained. I can't the rain damage washed out. I think that the problem was communication -- if they had called me when they were going to be there, we could have discussed what was to happen. I might have had time to patch the stucco and get the flashing installed. I don't know about the section that was straight and not banked. I didn't know until it rained that it wasn't working correctly. I also think that there needed to be another downspout to keep the water from backing up.

The previous gutters had a flaw in them. There was a leak in my roof because of how the gutters were nailed on. They came out and fixed the gutters and did a really good job. They didn't fix any of the carpentry work which they informed me of prior to me hiring them. The did a great job, they weren't able to fix the leak I had, but I don't think it was their fault. I would use them again if I needed to.

The service was completed within two weeks of my initial call. Very pleased with the job. The servicemen were done quickly, and cleaned up after themselves. The gutters and downspouts look great, and the price was right!

This work was done in a day. I came home to beautiful (well, okay, how beautiful can a gutter be?) new gutters that now channel water well away from the foundation, not to mention curing the overflow problem that had led to an iceberg on my back stoop during the winter. This had to have been a messy job, but they cleaned up the mess and whisked it away.