Planet Granite Inc

We visited Planet Granite today in search of the perfect kitchen countertops for our kitchen...We had been looking all around Colorado Springs for a very specific design. During our search, the other places we visited were lacking in everything a customer is looking for when looking for countertops. Service, selection, pricing...We arrived at Planet Granite and were greeted by a very happy friendly face, didn't have to wait at all, then were greeted by our sales guy, Myles, who was very knowledgeable and pleasing to walk the showroom with. I was actually surprised when he told me he was fairly new to the position...He was great! We were even introduced to the owner! Its so nice to see an owner involved in the day-to-day of his business...I guess this is the result you get...Great service, great selection, great experience...:) Pretty much non-existent before this...We found our perfect piece and are super excited to have it in our kitchen! I will be recommending this place to everyone I know who is looking for countertops...

I want to thank the whole team!!! Yiu resuced and help finish my bathroom. You all did a great job and I highly recommend your company!!

Perfect experience from start to finish. The advice, selection and installation was flawless. Price of the stone was some what higher due to acquisition and shipping cost in Denver. The marble required was very specific and not readily available. Otherwise, I highly recommend Planet Granite and would use them again if need be.

Dealing with Planet Granite was great up until the removal of my existing countertops and installation of the new granite countertop. The crew had two installs that day and rushed through my job. Paid over $1000 for removal of old countertops which was accomplished in about and hour with extensive damage to the drywall behind and above the backsplash. The new granite countertops look good. However, I had to spend two days cleaning up the mess, patching and painting drywall, cleaning caulking off the cabinets, staining scratches on the wood floor, cleaning a stain off the newly installed sink, and sawdust everywhere. Hire someone else to remove your existing countertops, these guys (or at least the ones that did my install) don't want to deal with it.

It went very well! They are busy...sooo be sure to plan ahead!

They did not come out and measure, did not move or cut any granite. Yet they charged a "re-stocking" fee of $264 for not re-stocking anything.

The installation was fast and efficient. The countertop looks great!

This was a wonderful experience. From the selection of the granite to the measuring to the installation was flawless. I will not use any other granite company! Responsiveness and project management great.

We visited Planet Granite several times and made our decision on which granite to use. They made suggestions for the edge that would work best with our selection, helped us choose a new sink, and installed it. Part of the process was templating, where we went to the shop and could see on the computer how the pattern would look on our various countertops. We are so happy we had that option, and we are thrilled with how the granite looks in our kitchen. The employees and installers were all very pro- fessional and a pleasure to work with during every step of the process. The countertops are a perfect fit for our cabinets.

They did a good job. They had an issue but they fixed it. They did what they said they would professionally.

I was working with Erin at planet granite. She was very nice and very knowledgeable. She did go on vacation and Stephanie helped out while she was gone. I changed my mind on the kind of sink and they were very good about it and making changes. The measuring guy that came to the house was excellent. He showed up on time and was very quick. I was not here for the install. My husband said that they were very quick and professional. The one item that did go wrong was the island. They did not adhere the countertop to the island. It was just set on it and they forgot. I called and emailed planet granite to let them know and it took a day for them to talk with the installers before they would set an appointment to come back out. They said that they thought it was silicone adhered and just not caulked. They set an appointment and came back out a week later and they caulked it (they still did not use any silicone). I wish they had been a little quicker on coming back out as my husband was able to move the slab and it was making me a little nervous. I am very happy with the product and I would use them again as they did come back out.

Showed up on time, actually early. Very professional and got right to work. Recommended placement of window area granite top, as to make it easier for back splash install, which I will do on my own. Wouldn't have thought of it myself. Went above and beyond with stove and dishwasher replacement. Prior to the install, it was a very pleasant and easy process at their location when ordering the counter tops. Meredith was exceptional and always so friendly and helpful!

We were happy with the installation process except that the sealant left a little grittiness that we had to scrape off with our fingernails. They also got sealant on the sink and did not wipe it off.

We went to planet granite several times. Very nice folks who work hard for your business. We ran into a little bit of trouble when granite we'd picked out was turned over to a builder who had broken another piece of granite that matched ours. That was disappointing but turned out for the best because we felt we were directed to granite that was "louder" than we felt comfortable with. We tried another couple of times but ended up going with another installer who worked with Capco Stone & Tile in downtown Colorado Springs. The price was somewhat better. I also liked the shopping experience much better with Capco. Planet Granite only allows you to look at slabs if you are accompanied by a salesperson. The slabs are all outside and sometimes seeing them in bright sunlight makes it hard to tell what they would look like inside. At Capco you can just wander up and down their aisles of their inside warehouse without any supervision and stay as long as you want. I much preferred that. Was I unhappy with Planet Granite? No they really were good folks. I just felt I had a better selection and price working with an installer that got stone through Capco. I definitely recommend going to Planet Granite and getting an estimate from them if you are considering having granite installed. It's always good to have multiple estimates for comparison. Also Planet Granite has the installers and slabs all in one place. When you hire them you get both services for one price. With Capco they recommended 3 different installers and we got estimates from all of them. They are separate contractors from the Capco and we paid both firms as separate businesses.

They?re artists and they did excellent work. They are very customer service oriented, worked with us, and were always responsive. They took really good care of us.

The people at Planet Granite were friendly and professional. They gave me a price and a schedule and stuck to it. The quality and workmanship were top of the line.

It went pretty well but they forgot an order or there's a delay.

The process of selecting and measuring was very simple. They let us select the slab of granite we wanted. For the job they showed up on time, showed up with pre-cut countertops. They made sure to install them correctly and level. They also installed the sink. They drilled the holes for the faucet on site. They also applied the sealant invisablock. Countertops look great.

They really did a great job. Their price is excellent compare to other company.

This improvement is what an upgrade is supposed to be like. They showed up on time, cleaned as they went along and we professional the entire time. They had to come back to do the back splash, but that was part of the installation since the final measurements for the back splash is done after the counter tops are installed. The granite is beautiful and we are constantly asked who did it for us. A wonderful experience from start to finish and we will be hiring them again for any granite needs in the future.

The price was right. They were prompt and on time and i value that. They did the job within the budget they said there would be. One piece of granite didn't match, but they totally took care of it the very next day.

Granite countertops are not cheap but they did an outstanding job. Everybody that I came in contact with from the company was very professional and the finished product was everything that I could have wanted but they were probably not the cheapest.

The work was done as scheduled. Installers were on time, courteous, and professional.

Everything went great. Since the install we had one seam move and they came out and repaired it not questioned asked. When the repair was done, the tech felt the counters were not polished to the level they should be and he polished them at no charge. Great services and very responsive.

I could nitpick about rapid loss of shine on edges in a couple of places but spouse is very pleased so that's all that matters. Showroom was excellent. Everyone was good to work with. Really liked the installers. Professional, prompt, courteous. Highly recommended.