Peace of mind moving co

This is the second time I have used this company for moving a few things within town. And I will call them again in the future. They were very accommodating, easy to schedule, and did a great job. I have no complaints!

So the one star is due to the fact that I called way in advanced and requested a quote. Once I received a call I decided to go with Peace of Mind and gave them a deposit with a credit card which was charged immediately. Prior to the Monday of me moving I did not receive a notification or reminder so I decided to send a text on Sunday confirming my move the following day. The next day, which was Monday, the day of my move 9:30am rolled around and still no calls. So I reached out to the number that I provided when making my reservation and the guy that took my order answered and said “he had no record of my move” then when I asked why he did not respond to my text form the day before he said “we don’t check our phones on Sunday”. Ok well I accept that but how about the 2 hours he was in the office drinking coffee that morning!!! He scrambled around and found 2 movers that showed up 2 1/2 hours late in a truck that had most of the paint missing, seriously you could not even read their logo. The only saving grace was the lead mover was very nice, Fernando I think his name was. Since I knew it was not his fault I did tip both drivers. BUT what really irks me is that the guy that “took the reservation” and I use that term very loosely, did not even discount my move, the customer service was horrible and he completely dropped the ball. My 2 1/2 hour move cost me close to $500.00!!!! I rarely write reviews and I have been waiting to see if perhaps I would get a call back and given a discount but once again the guy at Peace of Mind let me down again. So now I will be posting this review literally everywhere I can!! Bottom line, I do not recommend this company.

I was impressed with how quickly they responded and the cost provided in their estimate was reasonable.

Perhaps you could book this company if you have time and a lot of patience to spare. But if you're on a schedule and responses within a decent time window, this is *not* the company for you. They'll give you a about a day's range for the move but won't set a time range. They also claim that most moving companies don't set time ranges, which is definitely not the case-- most companies will at least confirm that they'll arrive in the am or pm. On top of this they don't have a deposit policy. So if you need to go with a back-up company because of timing issues, consider your deposit gone. They're friendly, but they're not punctual in the least. You might have to wait until the day after your booking for a move.

Very well! Arrived early and went right to work after surveying all the things to be moved...loaded truck with items for household first and storage second...got it all accomplished in one trip...great movers, big truck, organized!

These movers were phenomenal! My husband and I have moved five times in 10 years, and this is the best moving company we’ve ever hired. They did things for us that other companies didn’t (such as reassembled our bed, wrapped all of our furniture, padded the doorways and rails to stairwells). They were personable and friendly. Numerous times on moving day, I heard them say, ”We’re here to make you happy.” They even said, “Our first job is to make you happy and our second job is to move your stuff.” And they did a great job with both! We’re planning to be in our new house for a while, but we’ll definitely call them if/when we need movers again.

They did a great job and I would hire them again. I would highly recommend them.

Paul and his crew were awesome, they were very courteous and helpful. They packed my kitchen and did a great job , and had me moved in no time at all. If and when I ever move again , Paul gets my business .