PCI Broadband

Internet Service, Phone Service - Landline, Phone Sales

About us

PCI Broadband is a full service local Internet provider, providing Internet and phone services to both homes and businesses throughout Colorado Springs, Denver and Pueblo since 1996.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Internet access, voice, VoIP, fax, wireless internet, DSL and fiber to the home.

Services we don't offer

Television, mobile phone

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.63 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

Jorg K.
01/2017
1.0
internet service
  + -1 more
Listed on their website to do business in Colorado Springs and Denver, but on the phone told me there is no service in Denver available
Description of Work: Needed isp and land line
Rating CategoryRating out of 5

A S.
04/2015
5.0
internet service
  + -1 more
They provide great service. They are very knowledgeable. My husband used to work from home and PCI Broadband is very reliable.
Description of Work: They have been our internet service provider for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24.95

Zachary N.
05/2013
5.0
landline phone service
  + -1 more
The technician, staff, and even the regional director were all very friendly and professional. It seemed as though they were dealing with a new area with my house and having sporadic issues, but they continued to attack the issues and explore all possibilities while taking care of us as well as possible. Since they made the final fix, we have had a rock solid connection that I don't believe has dipped below 50 Mbps up or down. I was previously with one of the big nation-wide companies that was giving us 50/10, and we would constantly have to wait for youtube videos to load. Now, I can stream 1080p on multiple devices without waiting. I also love that I'm not handing my money over to a giant corporation, and I'm supporting a local business instead (with excellent pricing).
Description of Work: PCI came out to verify our fiber-to-the-house installation and begin providing service to our house at the 50/50 plan. There were some initial complications due to some regional equipment issues, but the tech came out on a Sunday when we were having particularly bad service and switched us over to a different piece of regional equipment. They also monitored our equipment especially well to detect and respond to any outages immediately. Since then we have been receiving a solid connection with a MINIMUM of 50Mbps up and down. The installation was free and the first two months were free per a promotional flyer in our neighborhood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    5770 Flintridge Drive, Suite 100, Colorado Springs, CO 80918

    http://www.pcibroadband.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    Phone Service - Landline,
    Phone Sales

    FAQ

    PCI Broadband is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    PCI Broadband accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, PCI Broadband offers free project estimates.
    Yes, PCI Broadband offers eco-friendly accreditations.
    No, PCI Broadband does not offer a senior discount.
    Yes, PCI Broadband offers emergency services.
    No, PCI Broadband does not offer warranties.
    PCI Broadband offers the following services: Internet access, voice, VoIP, fax, wireless internet, DSL and fiber to the home.
    Television, mobile phone

    Contact information

    5770 Flintridge Drive, Suite 100, Colorado Springs, CO 80918

    http://www.pcibroadband.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed