Orkin Pest Control

I Booked a service for a selected same day time and was told (more than once) that I could change the time if it did not work for me. I was offered 3 different scheduled times. I was asked for and gave them my credit card to solidify the date/time. I called my tenants and they needed to change the time. I Called Orkin back and was told that they couldn't come today at all. When I objected and stated that I had already booked a time, I started getting the run-around. Someone would call me and set something else up. The person said she could not set anything up now, someone else would have to call me. I was mad and I was told I was rude. I told them I am sick of corporate lies and run-arounds. I canceled the service and I will NEVER call them again.

The techs have been great. Very friendly, Very professional. I've been very happy with them

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It went great. He explained everything and let me know of the hole that mice could possibly go into.

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I would recommend using Orkin if you do not like spiders and creepy crawlies. Isach comes to our home and he is very quiet and polite. It takes him about 15-20 minutes to do the treatment. We have a 3,000 square foot country home that he treats. He even has given me his direct cell phone number. Sometimes when we have scheduled appointments, if we forget and we are not home when he gets here, he at least sprays the exterior. He will call to let me know, but will also leave me an invoice. Issac is very personable and it is nice that I have his direct line to set up appointments.

Punctual, professional, responsive. My spouse is satisfied.

This is a national company. They did a good job in California, so we just transferred our account out here.

The provider, Lenny, arrived on time, he was very professional. This man was so kind, I had actually locked us out of the house and he crawled through the window. He was so informative and explained everything as he did his job. I highly recommend this company and especially Lenny. The bees are gone!!!

We have always had problems with the tiny black 'sugar' ants. Apparently, there are at least 3 enormous colonies on the property. The entire neighborhood is heavily infested with these and other ants. My husband has always been able to keep them under control over the last 36 years - or at least we THOUGHT they were under control as he has always been able to stop their attempts at home invasion. Unfortunately, since it had been an unusually mild winter and early, warm spring this year, we suddenly found ourselves fighting flying ants in our basement around the end of January. Apparently, there were colonies between the old wood siding and overlay of vinyl siding. We contacted Orkin at the end of February after my husband's attempts to control the infestation with the usual over-the-counter pest controls had almost no effect on the invading swarms. Their technician came in during the first week of March to treat the ants - as well as the spiders and other insects that we have problems with during most of the year. He put out two different types of bait, and that has been the end of the ants inside the house. He came again in April for another treatment. Our last treatment was during the first week of July, as Orkin does quarterly treatments rather than the 'every other month' treatments Terminex practices. During his July visit, I walked around the property with him, discussing what has been happening since his last visit so he could plan his 'attack.' Besides heavily treating the entire perimeter of the exterior foundation, he treated the entire perimeter of the interior foundation in the crawl space underneath the ground floor. (We live in a tri-level style home.) He treated areas inside the house, including the furnace room. He walked around the exterior of the house after he was finished and explained he not only applied 7 times the normal amount of ant bait in the backyard (which was very evident), but heavily baited the sandy area along the chain link fence separating our flower garden from our neighbor's garden, as they, too, have LOTS of these little black invaders. He explained he also baited along the back fence that separates our yard from our neighbor's yard, both sides of our fence along the sidewalk, and spread bait along the entire low retaining wall that runs along the south side of our yard as well as the entire sidewalk (We have a corner lot.) Within FOUR days ALL the bait he had placed in our back yard area was gone. (Orkin's policy is to avoid placing bait in the lawn itself to avoid poisoning pets and children) There was still plenty of bait visible in some of the areas out front at that time. He advised me to contact him should the ant activity increase within the next 2 or 3 weeks as he is in the area the first Tuesday of every month. We are aware that because of the severity of the ant infestation, and the fact that, to the best of our knowledge, no one in our neighborhood uses professional pest control (with the exception of termites), it will take several months to see a real improvement in the ant infestation. We are also aware that we will NOT be able to completely eliminate the ants, obviously because of the afore-mentioned neighborhood issues. At best, we hope to significantly reduce the ant activity on our property and minimize the amount of ant activity. But we are VERY pleased with their services. Even though they are a little pricier than Terminex and officially treat quarterly rather than every other month, they provide any necessary treatments during the quarter at no extra charge. Our technician was very professional, courteous, and answered all my questions satisfactorily. We are extremely pleased with the service, and intend to continue to use them. (One of the BEST 'side affects' was the almost complete absence of Miller Moths during their migratory time. As we are along their migration 'route,' it was GREAT not having to deal with them, as they are rather nasty and more than a little dirty. (I really hate cleaning their 'droppings' and 'drools' from the windows, curtains, etc., after they move through each year!) No evidence of mice either. YEAH!!! In fact, to make a VERY long story short, we are extremely pleased with every aspect of the service we have received from Orkin, and consider it money VERY well spent!!

They are very professional. Explained things thoroughly. I haven't had any problems since they started spraying quarterly.

I have used them for seven for eight years, and it has been great. They are prompt. They call before they come. They come in the time window that they give. I am happy with them.

They have been very effective. They have been good.

The person who comes out is very nice and very conscientious.

The people I have dealt with have been very competent, capable, friendly and informative. They have always been on time. If I need to change my schedule, they have been flexible and willing to work with me. They seem to know a lot about rodents, and what not to do so they will not continue to live with you. They are really nice people, and you can ask them anything. They take their time with me. I like them.

They get the job done in a timely fashion and are efficient.

I spend $94 every two months. They do a good job. The price is good. I will continue to use them in the future.

They were always very nice and attended to my concerns. They never charged extra for additional things I asked of them. I also liked that they always sent the same person to my home. They did such a good job, I no longer need their service however I would definitely continue to hire them in the future if I needed it.

They have always been very reliable and I have had them for years.

Our technician, Danny, is incredibly polite and courteous. We live quite a ways outside Colorado Springs, and there were a few times when I couldn't make it home in time, and Danny was okay with doing the service while I wasn't home.

I really like the chemicals they use, they seem to work well. They are unreliable. They have a lot of trouble keeping technicians.

They are the only guys that I've dealt with. I've had them for quite a while. They are dependable and show up when they are supposed to. I haven't had any problems with their work. The guys that come out to my place are really good. I would continue to use them in the future.

Dan came out for the termite inspection and was upfront that he didn't expect to see any infestation in my neighborhood, based on his experiences. He did a thorough inspection of the basement and educated me on the typical signs of termites, e.g., flaking paint and circular dirt clumps on the walls, and how those signs develop as the termites eat certain materials (paper in drywall), while leaving others to seal their openings. There was no charge for the inspection and he found no signs of termites. Sean came right afterward to take care of the ants, which had formed dirt mounds between the wall and patio slab. He too gave a good education on what types of ants are typical in the area and what they do, e.g., they don't attack wood, but burrow into the earth below slabs, and how exterminating the queen can be challenging. He treated the entire exterior (4 - 6 inches up the wall from the ground) with a sprayed formula that he said the workers would track into the colony and affect the colony gradually over a couple of weeks; a subtle attack that wouldn't cause a "shock", where the queen tries to produce and send out other new queens and males to form new colonies. This service was $199 (1-time), which seemed a bit high, but the 30-day guarantee and level of professionalism (knowledge, skill, and performance of work) of both Dan and Sean makes it reasonable.

Kyle, the serviceman I deal with, is a very low-key and pleasant person. He is very service-minded. I feel he is very trustworthy and reliable. He calls two days before he comes to remind me he is coming.